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    Discover our "What Is?" section to learn more about denim!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • SKTS
      SKT
      見習いボス
      @Graham
      Joined:

      @Graham thanks man…makes total sense to not have it listed as it would be confusing.

      @AdamJ i can’t get that field to come up no matter what I do in the checkout process. Using DuckDuckGo and Firefox on iPhone 14pro.

      last edited by 1 Reply Last reply Reply Quote 0
      • northsouthdenimguyN
        northsouthdenimguy
        Haraki san Expert
        Joined:

        Getting an error when I go to do the snap upgrade.

        IMG_4797.png
        IMG_4796.png

        @selveldgesteps

        last edited by AdamJA 2 Replies Last reply Reply Quote 1
        • AdamJA
          AdamJ
          IHUK Crew
          @northsouthdenimguy
          Joined:

          @northsouthdenimguy Sorry about that, we're investigating now

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            Joined:

            @SKT thanks for the info, can you DM me a screenshot if possible of what you're seeing? I have tested on Mac and iPhone with DDG browser and can see it as expected:

            Screenshot 2025-04-25 at 08.38.10.png

            IMG_2453.jpg

            The devil is in the detail..

            last edited by 1 Reply Last reply Reply Quote 2
            • AdamJA
              AdamJ
              IHUK Crew
              @northsouthdenimguy
              Joined:

              @northsouthdenimguy fixed thanks for reporting mate

              The devil is in the detail..

              last edited by northsouthdenimguyN 1 Reply Last reply Reply Quote 1
              • northsouthdenimguyN
                northsouthdenimguy
                Haraki san Expert
                @AdamJ
                Joined:

                @AdamJ

                Thanks! Now good on my end.

                @selveldgesteps

                last edited by 1 Reply Last reply Reply Quote 0
                • goosehdG
                  goosehd
                  Mod Squad
                  Joined:

                  Just want to do a shout out about how well this new platform seems to be working from my perspective.

                  When I was in Minnesota working at the veterinary hospital, we had a team of 20-30 people testing out new software that connected just about every aspect of daily activities from billing, medical records, lab results, etc. This software was used at multiple schools and each had their own testing teams to identify potential faults and issues.

                  No matter how hard we tried, things always slipped through the cracks and in some cases we had to roll back to previous iterations to work out bugs.

                  From what I see, this software rollout would be a huge success! You guys did an outstanding job!!

                  Thank you for doing what you do 🙂

                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                  last edited by goosehd AdamJA 1 Reply Last reply Reply Quote 9
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @goosehd
                    Joined:

                    @goosehd thank you Dennis

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 2
                    • Daniel SanD
                      Daniel San
                      見習いボス
                      Joined:

                      @AdamJ
                      is it possible that the relove request isn’t working? Did a request 2 or 3 days ago and nothing happened so far !?

                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @Daniel San
                        Joined:

                        @Daniel-San let me check it out mate

                        The devil is in the detail..

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          @Daniel-San Ross replied to your request a few days ago. Looking at it, we have this message:

                          Screenshot 2025-04-26 at 10.54.50.png

                          Have you had any successful communications from us in the last week or so?

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            Ah, no - I have worked it out. You put a typo in your email address on the form...

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              Joined:

                              I have just replied to the response Ross sent you, and cced in your correct email address - please reply as normal to that @Daniel-San

                              last edited by Daniel SanD 1 Reply Last reply Reply Quote 0
                              • Daniel SanD
                                Daniel San
                                見習いボス
                                @Alex
                                Joined:

                                @Alex
                                thx Alex !!
                                sorry for the typo !! 🫣

                                last edited by Daniel San 1 Reply Last reply Reply Quote 0
                                • Tago MagoT
                                  Tago Mago
                                  Mod Squad
                                  Joined:

                                  https://ironheart.co.uk/collections/outlet/products/ihsh-337-od - second photo is of the work shirt

                                  https://ironheart.co.uk/collections/outlet/products/ihsh-343-od - second photo is of the western

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • W
                                    will6er
                                    Joined:

                                    The Outlet doesn't let you filter on the type of item (jackets / jeans / etc). Maybe deliberate so we spot other things on the way and get tempted 🙂

                                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                    • neph93N
                                      neph93
                                      見習いボス
                                      Joined:

                                      Something odd on these four items:

                                      https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-gry?_pos=17&_fid=9dfeb538c&_ss=c&variant=49512958165258
                                      https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-gry?_pos=18&_fid=9dfeb538c&_ss=c&variant=49512958001418
                                      https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-wht?_pos=19&_fid=9dfeb538c&_ss=c&variant=49512957804810
                                      https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-wht?_pos=16&_fid=9dfeb538c&_ss=c&variant=49512957608202

                                      See main product description and sizing tables. Possibly a carry over from the old site, but wrong all the same.

                                      «Stevie Heighway on the wing!
                                      We had dreams, and songs to sing…»

                                      • Dame Vera Lynn
                                      last edited by AdamJA 2 Replies Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @neph93
                                        Joined:

                                        @neph93 Thanks mate will take a look

                                        The devil is in the detail..

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          @neph93
                                          Joined:

                                          @neph93 sorted

                                          The devil is in the detail..

                                          last edited by neph93N 1 Reply Last reply Reply Quote 0
                                          • AdamJA
                                            AdamJ
                                            IHUK Crew
                                            @will6er
                                            Joined:

                                            @will6er Thanks, we will take a further look at Outlet filters this week to see what the best UX is

                                            The devil is in the detail..

                                            last edited by 1 Reply Last reply Reply Quote 1
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