New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[goosehd]

Just want to do a shout out about how well this new platform seems to be working from my perspective.

When I was in Minnesota working at the veterinary hospital, we had a team of 20-30 people testing out new software that connected just about every aspect of daily activities from billing, medical records, lab results, etc. This software was used at multiple schools and each had their own testing teams to identify potential faults and issues.

No matter how hard we tried, things always slipped through the cracks and in some cases we had to roll back to previous iterations to work out bugs.

From what I see, this software rollout would be a huge success! You guys did an outstanding job!!

Thank you for doing what you do

[AdamJ]

@goosehd thank you Dennis

[Daniel San]

@AdamJ
is it possible that the relove request isn’t working? Did a request 2 or 3 days ago and nothing happened so far !?

[AdamJ]

@Daniel-San let me check it out mate

[Alex]

@Daniel-San Ross replied to your request a few days ago. Looking at it, we have this message:

Have you had any successful communications from us in the last week or so?

[Alex]

Ah, no - I have worked it out. You put a typo in your email address on the form...

[Alex]

I have just replied to the response Ross sent you, and cced in your correct email address - please reply as normal to that @Daniel-San

[Daniel San]

@Alex
thx Alex !!
sorry for the typo !! 🫣

[Tago Mago]

https://ironheart.co.uk/collections/outlet/products/ihsh-337-od - second photo is of the work shirt

https://ironheart.co.uk/collections/outlet/products/ihsh-343-od - second photo is of the western

[will6er]

The Outlet doesn't let you filter on the type of item (jackets / jeans / etc). Maybe deliberate so we spot other things on the way and get tempted

[neph93]

Something odd on these four items:

https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-gry?_pos=17&_fid=9dfeb538c&_ss=c&variant=49512958165258
https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-gry?_pos=18&_fid=9dfeb538c&_ss=c&variant=49512958001418
https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-wht?_pos=19&_fid=9dfeb538c&_ss=c&variant=49512957804810
https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-wht?_pos=16&_fid=9dfeb538c&_ss=c&variant=49512957608202

See main product description and sizing tables. Possibly a carry over from the old site, but wrong all the same.

[AdamJ]

@neph93 Thanks mate will take a look

[AdamJ]

@neph93 sorted

[AdamJ]

@will6er Thanks, we will take a further look at Outlet filters this week to see what the best UX is

[neph93]

@AdamJ also her:

https://ironheart.co.uk/collections/knits-sweats/products/iht-1600-wht?_pos=14&_fid=0d4c92e87&_ss=c&variant=49512790786314

The sizes present in the wrong order.

[AdamJ]

@neph93 cheers mate

[neph93]

Same issue as earlier here: https://ironheart.co.uk/collections/t-shirts/products/ihtb-09-blk?_pos=12&_fid=52a6083bc&_ss=c&variant=49512956821770

[CosmoSix5]

Good news is my order is on its way. However, I didn't get an email that it was sent to be hemmed or that it was shipped. Is this feature gone or was this growing pains? I hope the latter. I was notified via the UPS app that the shipment was on its way fwiw

[Mister_Brue]

Is there any way of navigating to these if you don’t know they exist? I can’t see them in ‘Accessories’, nor ‘Other Brands’.

The listings also have the generic ’Designed by Shinichi Haraki, handmade by WORKS INC. in Japan’ in the product description.

[AdamJ]

@Mister_Brue we'll sort, cheers