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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      Joined:

      Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 3
      • AdamJA
        AdamJ
        IHUK Crew
        Joined:

        @EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • R
          Rococo
          The Unwoven
          Joined:

          Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

          "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

          last edited by AlexA 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Addressed. Oversight, will get fixed.

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 1
            • AlexA
              Alex
              IHUK Crew
              @Rococo
              Joined:

              @Rococo in the meantime, cmd+click or the windows equivalent will save you time

              last edited by R 1 Reply Last reply Reply Quote 2
              • R
                Rococo
                The Unwoven
                @Alex
                Joined:

                @Alex thanks mate

                "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                last edited by 1 Reply Last reply Reply Quote 0
                • louisboscoL
                  louisbosco
                  啓蒙家
                  @louisbosco
                  Joined:

                  @louisbosco forum works now without VPN in case anyone in the region had issues.

                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                  • Harvey Specter
                  last edited by 1 Reply Last reply Reply Quote 2
                  • louisboscoL
                    louisbosco
                    啓蒙家
                    Joined:

                    I don't see the options for vouchers. any idea where that might be?

                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                    • Harvey Specter
                    last edited by Luijim78L 1 Reply Last reply Reply Quote 1
                    • Luijim78L
                      Luijim78
                      啓蒙家
                      @louisbosco
                      Joined:

                      @louisbosco you have to re-enter the code that they sent you by email (if you are referring to loyalty reward vouchers), I made two orders and both times I re-entered the code and everything went well

                      last edited by louisboscoL 1 Reply Last reply Reply Quote 1
                      • louisboscoL
                        louisbosco
                        啓蒙家
                        @Luijim78
                        Joined:

                        @Luijim78 cool just exploring now and I remember a page where you could see the ones you had on your account.

                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                        • Harvey Specter
                        last edited by 1 Reply Last reply Reply Quote 1
                        • catdad1C
                          catdad1
                          Raw and Unwashed
                          Joined:

                          When selecting a snap upgrade, the preview for the snap type doesn't appear in desktop chrome browser.

                          image.png

                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • Denman JohnD
                            Denman John
                            Haraki san Prodigy
                            Joined:

                            Still a great looking site that’s easy to navigate. I haven’t placed an order on the new site yet, so time will tell on how it accepts my money. Somehow I don’t think that will be a problem. Good work Iron Heart team!

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @catdad1
                              Joined:

                              @catdad1 also looks like it’s getting slightly confused with the hemming product as it’s asking about offcuts.. @AdamJ

                              last edited by AdamJA 1 Reply Last reply Reply Quote 0
                              • S
                                sabergirl
                                見習いボス
                                Joined:

                                Still haven’t seen an account reset email. Not sure it’s going to be crucial in the next little while, but I want to make sure I can pounce on the drops I want when the time comes 🤓

                                last edited by Tago MagoT 1 Reply Last reply Reply Quote 0
                                • CosmoSix5C
                                  CosmoSix5
                                  Haraki san Prodigy
                                  Joined:

                                  The release calendar hasn't been updated with any wallet draining launches. 😘😂

                                  John 1 1-3 ❤️♥️❤️♥️

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • D
                                    Disgrace
                                    Raw and Unwashed
                                    Joined:

                                    At the bottom of the forum homepage, the recent posts link in the grey bar no longer appears to work. Affected link.

                                    last edited by Disgrace 1 Reply Last reply Reply Quote 0
                                    • Tago MagoT
                                      Tago Mago
                                      Mod Squad
                                      @sabergirl
                                      Joined:

                                      @sabergirl try the forgot password link, worked for me

                                      last edited by S 1 Reply Last reply Reply Quote 0
                                      • seawolfS
                                        seawolf
                                        Mod Squad
                                        @Alex
                                        Joined:

                                        @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        @robinvonbatman can you give me an example? No prices have been changed deliberately

                                        These gift card prices are odd (as someone mentioned above), and I remember the IHJ-54 being $2,000 even.

                                        Image 4-18-25 at 6.55 AM.jpeg

                                        Image 4-18-25 at 6.55 AM.jpeg

                                        “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                        @zeebeeleather

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • S
                                          sabergirl
                                          見習いボス
                                          @Tago Mago
                                          Joined:

                                          @Tago-Mago well, I tried it and didn’t receive a reset email, either? Uh-oh

                                          last edited by Tago MagoT 1 Reply Last reply Reply Quote 0
                                          • Tago MagoT
                                            Tago Mago
                                            Mod Squad
                                            @sabergirl
                                            Joined:

                                            @sabergirl it took maybe 15,20 minutes till I got mine. Also, have you checked the spam folder?

                                            last edited by 1 Reply Last reply Reply Quote 0
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