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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • G
      Gavin666
      Raw and Unwashed
      Joined:

      One thing with the forum I forgot to mention ages ago is when you read a post and scroll through, all of a sudden it flies through the thread and you end up somewhere much further on for no reason. Takes ages to find out where you where last reading.

      last edited by AlexA 1 Reply Last reply Reply Quote 4
      • AtariHunterA
        AtariHunter
        Haraki san Prodigy
        @Matt
        Joined:

        @Matt said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

        @AdamJ i’m pretty sure I had like ten $100 vouchers saved and now they’re all gone. Can you just add them back in for me?

        @AdamJ @Alex
        I can't find my voucher either. In addition, the e-mail message I received says that the voucher is valid until the end of April. On the website in my profile, however, the validity was stated as the end of May. This difference already existed with my last voucher. Which date is correct?

        last edited by AlexA 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          @AtariHunter
          Joined:

          @AtariHunter Matt was joking.

          Regarding your vouchers:

          @AdamJ said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          Loyalty codes are in the system - i am looking as to why they don't appear automatically

          @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          @DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

          last edited by Alex 1 Reply Last reply Reply Quote 1
          • AlexA
            Alex
            IHUK Crew
            @Gavin666
            Joined:

            @Gavin666 this is down to image loading. You can turn on pagination in your settings to ease this

            last edited by C 1 Reply Last reply Reply Quote 2
            • AlexA
              Alex
              IHUK Crew
              @Sir_Cuffs-a-Lot
              Joined:

              @Sir_Cuffs-a-Lot sorry, after I turned it on yesterday, it was then turned off again late yday PM. The issue is that the cheapest shipping is being pushed to top of the list, so we were getting lots of accidental stacks yesterday. We've turned it off until we can push a code change live next week

              last edited by 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                @Crease
                Joined:

                @Crease this is fixed

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 0
                • AdamJA
                  AdamJ
                  IHUK Crew
                  @John Galt
                  Joined:

                  @John-Galt Thanks, these are back online

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @Karol
                    Joined:

                    @Karol not really mate, because we took new photos for each fabric swatch, so from a visual POV it would be impossible to photograph items we don't have anymore, clearly. In addition, we don't have the right size/format/quality of legacy products. We have something in the pipeline for the old but gold stuff, don't you worry!

                    The devil is in the detail..

                    last edited by KarolK 1 Reply Last reply Reply Quote 3
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @Kasi
                      Joined:

                      @Kasi pm sent mate

                      The devil is in the detail..

                      last edited by 1 Reply Last reply Reply Quote 1
                      • KasiK
                        Kasi
                        見習いボス
                        Joined:

                        Thanks @AdamJ ✌🏼

                        The world's insane
                        While you drink champagne
                        And I'm livin' in black rain 4Q 🖕

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          @pechelman
                          Joined:

                          @pechelman This is not an intentional omission and will be remedied in due course!

                          Also, root menu links are not configurable natively through the editor for some reason, but we'll see what we can do

                          The devil is in the detail..

                          last edited by 1 Reply Last reply Reply Quote 1
                          • KarolK
                            Karol
                            啓蒙家
                            @AdamJ
                            Joined:

                            @AdamJ I see your point. I’m my mind it was the garment Haraki archive, but it’s probably fabrics in various stages of their evolution and it would be hard to get everything consistent.
                            Anyway I’m looking forward to the thing that You guys are planning for it!

                            Favorite:
                            IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                            IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                            IHV-44-BLK | IHV-02-BLK
                            IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              Joined:

                              Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 3
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                Joined:

                                @EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

                                The devil is in the detail..

                                last edited by 1 Reply Last reply Reply Quote 0
                                • R
                                  Rococo
                                  The Unwoven
                                  Joined:

                                  Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

                                  "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    Addressed. Oversight, will get fixed.

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      @Rococo
                                      Joined:

                                      @Rococo in the meantime, cmd+click or the windows equivalent will save you time

                                      last edited by R 1 Reply Last reply Reply Quote 2
                                      • R
                                        Rococo
                                        The Unwoven
                                        @Alex
                                        Joined:

                                        @Alex thanks mate

                                        "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • louisboscoL
                                          louisbosco
                                          啓蒙家
                                          @louisbosco
                                          Joined:

                                          @louisbosco forum works now without VPN in case anyone in the region had issues.

                                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                          • Harvey Specter
                                          last edited by 1 Reply Last reply Reply Quote 2
                                          • louisboscoL
                                            louisbosco
                                            啓蒙家
                                            Joined:

                                            I don't see the options for vouchers. any idea where that might be?

                                            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                            • Harvey Specter
                                            last edited by Luijim78L 1 Reply Last reply Reply Quote 1
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