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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • Sir_Cuffs-a-LotS
      Sir_Cuffs-a-Lot
      The Unwoven
      @Alex
      Joined:

      @Alex stacking still doesn’t seem to be an option if you meet the minimum requirement for free shipping.

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • ROmanR
        ROman
        Haraki san Prodigy
        Joined:

        It all looks great IH crew.

        last edited by 1 Reply Last reply Reply Quote 2
        • pechelmanP
          pechelman
          啓蒙家
          Joined:

          Pardon if this has already been mentioned, but the old product pages used to have a toggle for alternate colors of the same item AND links to the alternate cut in something if it was something like a Western uhf page that had a work version. This was super helpful for me and made browsing quick. Would be nice if it came back.

          Also, I see two ways to get to reloved but I thought before it was available directly from the root of the navigation tree just like the outlet. Maybe not important now that I know where it's moved to but not sure if it was a deliberate change or not.

          Great work on this site. Really like it. H

          last edited by AdamJA 1 Reply Last reply Reply Quote 0
          • G
            Gavin666
            Raw and Unwashed
            Joined:

            One thing with the forum I forgot to mention ages ago is when you read a post and scroll through, all of a sudden it flies through the thread and you end up somewhere much further on for no reason. Takes ages to find out where you where last reading.

            last edited by AlexA 1 Reply Last reply Reply Quote 4
            • AtariHunterA
              AtariHunter
              Haraki san Prodigy
              @Matt
              Joined:

              @Matt said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              @AdamJ i’m pretty sure I had like ten $100 vouchers saved and now they’re all gone. Can you just add them back in for me?

              @AdamJ @Alex
              I can't find my voucher either. In addition, the e-mail message I received says that the voucher is valid until the end of April. On the website in my profile, however, the validity was stated as the end of May. This difference already existed with my last voucher. Which date is correct?

              last edited by AlexA 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                @AtariHunter
                Joined:

                @AtariHunter Matt was joking.

                Regarding your vouchers:

                @AdamJ said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                Loyalty codes are in the system - i am looking as to why they don't appear automatically

                @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                @DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

                last edited by Alex 1 Reply Last reply Reply Quote 1
                • AlexA
                  Alex
                  IHUK Crew
                  @Gavin666
                  Joined:

                  @Gavin666 this is down to image loading. You can turn on pagination in your settings to ease this

                  last edited by C 1 Reply Last reply Reply Quote 2
                  • AlexA
                    Alex
                    IHUK Crew
                    @Sir_Cuffs-a-Lot
                    Joined:

                    @Sir_Cuffs-a-Lot sorry, after I turned it on yesterday, it was then turned off again late yday PM. The issue is that the cheapest shipping is being pushed to top of the list, so we were getting lots of accidental stacks yesterday. We've turned it off until we can push a code change live next week

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @Crease
                      Joined:

                      @Crease this is fixed

                      The devil is in the detail..

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @John Galt
                        Joined:

                        @John-Galt Thanks, these are back online

                        The devil is in the detail..

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          @Karol
                          Joined:

                          @Karol not really mate, because we took new photos for each fabric swatch, so from a visual POV it would be impossible to photograph items we don't have anymore, clearly. In addition, we don't have the right size/format/quality of legacy products. We have something in the pipeline for the old but gold stuff, don't you worry!

                          The devil is in the detail..

                          last edited by KarolK 1 Reply Last reply Reply Quote 3
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @Kasi
                            Joined:

                            @Kasi pm sent mate

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 1
                            • KasiK
                              Kasi
                              見習いボス
                              Joined:

                              Thanks @AdamJ ✌🏼

                              The world's insane
                              While you drink champagne
                              And I'm livin' in black rain 4Q 🖕

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @pechelman
                                Joined:

                                @pechelman This is not an intentional omission and will be remedied in due course!

                                Also, root menu links are not configurable natively through the editor for some reason, but we'll see what we can do

                                The devil is in the detail..

                                last edited by 1 Reply Last reply Reply Quote 1
                                • KarolK
                                  Karol
                                  啓蒙家
                                  @AdamJ
                                  Joined:

                                  @AdamJ I see your point. I’m my mind it was the garment Haraki archive, but it’s probably fabrics in various stages of their evolution and it would be hard to get everything consistent.
                                  Anyway I’m looking forward to the thing that You guys are planning for it!

                                  Favorite:
                                  IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                  IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                  IHV-44-BLK | IHV-02-BLK
                                  IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    Joined:

                                    Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

                                    The devil is in the detail..

                                    last edited by 1 Reply Last reply Reply Quote 3
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      Joined:

                                      @EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

                                      The devil is in the detail..

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • R
                                        Rococo
                                        The Unwoven
                                        Joined:

                                        Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

                                        "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          Addressed. Oversight, will get fixed.

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            @Rococo
                                            Joined:

                                            @Rococo in the meantime, cmd+click or the windows equivalent will save you time

                                            last edited by R 1 Reply Last reply Reply Quote 2
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