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Iron Heart Forum
Iron Heart Forum

Discover our "What Is?" section to learn more about denim!

Where do we report issues with the new forum?

New Forum Frequently Asked Questions
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  • T
    Tago Mago
    Mod Squad
    @Alex
    Joined: 16 Jan 2021

    @Alex fyi I got that message a few times this morning

    last edited by 28 Jun 2024, 06:46 A 1 Reply Last reply 28 Jun 2024, 06:47 Reply Quote 0
    • A
      Alex
      IHUK Crew
      @Tago Mago
      Joined: 28 Sept 2009

      @Tago-Mago thanks mate, they haven’t worked out a cause yet. Often when this happens it’s a rogue bot or a DDoS thing, but we are on it

      last edited by 28 Jun 2024, 06:47 1 Reply Last reply Reply Quote 1
      • J
        jtaylor69
        IHUK Crew
        Joined: 28 Jan 2019

        Sorry for the performance woes guys, Googlebot went a little nuts and we've had to tell them to chill for a short while...
        Hopefully things feel better now?

        serio-no.gif

        last edited by 28 Jun 2024, 16:20 1 Reply Last reply Reply Quote 1
        • T
          Twistlock
          啓蒙家
          Joined: 31 Dec 2015

          A lot smoother now. Thanks.

          last edited by 28 Jun 2024, 16:57 1 Reply Last reply Reply Quote 1
          • G
            goosehd
            Mod Squad
            Joined: 8 Apr 2016

            Still getting error messages:

            IMG_6438.png

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

            last edited by 29 Jun 2024, 22:59 1 Reply Last reply Reply Quote 0
            • A
              Alex
              IHUK Crew
              Joined: 28 Sept 2009

              The forum will
              Be down for a short time today as we push some updates out to improve service

              last edited by 1 Jul 2024, 11:10 1 Reply Last reply Reply Quote 1
              • J
                jtaylor69
                IHUK Crew
                Joined: 28 Jan 2019

                I'm happy to announce that the updates have been pushed. Please let us know how you get on.

                last edited by 1 Jul 2024, 11:27 G T 2 Replies Last reply 1 Jul 2024, 12:21 Reply Quote 1
                • T
                  tody
                  啓蒙家
                  Joined: 24 Feb 2021

                  Feels a lot quicker immediately.

                  last edited by 1 Jul 2024, 11:29 1 Reply Last reply Reply Quote 1
                  • G
                    goosehd
                    Mod Squad
                    @jtaylor69
                    Joined: 8 Apr 2016

                    @jtaylor69 Much faster/smoother! Thank you guys very much!!!

                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                    last edited by 1 Jul 2024, 12:21 1 Reply Last reply Reply Quote 1
                    • T
                      Tago Mago
                      Mod Squad
                      @jtaylor69
                      Joined: 16 Jan 2021

                      @jtaylor69 working smoothly on mobile so far

                      last edited by 1 Jul 2024, 15:15 1 Reply Last reply Reply Quote 1
                      • J
                        jtaylor69
                        IHUK Crew
                        Joined: 28 Jan 2019

                        Excellent! Thanks guys

                        last edited by 1 Jul 2024, 15:40 1 Reply Last reply Reply Quote 0
                        • P
                          popvulture
                          見習いボス
                          Joined: 2 Oct 2018

                          Not sure if this is something that’s been reported before, but I have a lot of trouble with the forum messaging system. Overall it’s just sort of clunky, but some specifics:

                          • Sometimes I’ll get a notification that I have a chat, but then I’ll look and it’s seemingly just notified me that someone has started up a conversation with me but hasn’t typed anything yet. This one isn’t a huge deal, just seems sort of odd and unnecessary.

                          • Notifications seem to be delayed sometimes, or I’m not notified at all that I have a message.

                          • I have email notifications set up for when I get a new message, but this doesn’t seem to work at all. Email notifications for other stuff (watched categories etc) work just fine.

                          • Lastly, and this is the big one - hitting return while typing sometimes makes a line break, and other times just sends the message. It seems totally arbitrary how it decides which to do. Whatever the case, it drives me crazy. I’ll be in the middle of a sentence sometimes and might accidentally bump the return key, causing an abrupt end to a paragraph. Or just a minute ago I was trying to send my address to someone and it was

                          Breaking

                          Out

                          Every

                          Line

                          Seems like if it’s possible, configuring it so messages are sent with two presses of return might keep this from happening. I’ll also add that this seems to happen only on mobile for me, but that’s where I spend most of my time on here. Could just be fat fingers but it seems like it’s not all user error.

                          Anyway, thank you so much for tolerating my laundry list! I hope this is useful.

                          WTB
                          IHSH-IHG-BLK XXL
                          Sugar Cane Coke Stripe SS L charcoal

                          last edited by 9 Jul 2024, 13:58 A 1 Reply Last reply 9 Jul 2024, 14:26 Reply Quote 1
                          • A
                            ARNC
                            啓蒙家
                            @popvulture
                            Joined: 13 Dec 2020

                            @popvulture I get the same on 1-3 (I’ve not noticed the return issue), so it’s not just you. I don’t use messaging enough for it to bother me.

                            “Every day that you survive you get a free sunset“

                            last edited by 9 Jul 2024, 14:26 1 Reply Last reply Reply Quote 1
                            • S
                              Sir_Cuffs-a-Lot
                              The Unwoven
                              Joined: 11 Feb 2023

                              Yeah, the messaging part drives me bonkers (also on my mobile)

                              last edited by 9 Jul 2024, 14:27 1 Reply Last reply Reply Quote 1
                              • P
                                popvulture
                                見習いボス
                                Joined: 2 Oct 2018

                                Yeah, re: the return thing, I forgot to mention that sometimes you just want to hit return and get a line break, while other times you want to send the message. So it's not just that I accidentally hit return and it does it.

                                At the end of the day it's not a huge deal, but it's a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it. Maybe I'm overthinking, but I sometimes wonder that it might not instill confidence in me as a seller haha.

                                WTB
                                IHSH-IHG-BLK XXL
                                Sugar Cane Coke Stripe SS L charcoal

                                last edited by 9 Jul 2024, 14:55 flannel slutF 1 Reply Last reply 10 Jul 2024, 14:54 Reply Quote 1
                                • A
                                  Alex
                                  IHUK Crew
                                  Joined: 28 Sept 2009

                                  @popvulture the messaging is my biggest bugbear on here too, and its being working on aggressively behind the scenes. We are hoping to push changes live soon, along with one or two other minor tweaks, and updating the overall software the forum uses to its latest version

                                  @jtaylor69 see above

                                  last edited by 10 Jul 2024, 07:55 P 1 Reply Last reply 10 Jul 2024, 13:08 Reply Quote 2
                                  • P
                                    popvulture
                                    見習いボス
                                    @Alex
                                    Joined: 2 Oct 2018

                                    @Alex thanks, man!

                                    WTB
                                    IHSH-IHG-BLK XXL
                                    Sugar Cane Coke Stripe SS L charcoal

                                    last edited by 10 Jul 2024, 13:08 1 Reply Last reply Reply Quote 0
                                    • flannel slutF
                                      flannel slut
                                      Raw and Unwashed
                                      @popvulture
                                      Joined: 21 Feb 2022

                                      a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it.

                                      IMG_8210.jpeg

                                      last edited by 10 Jul 2024, 14:54 1 Reply Last reply Reply Quote 1
                                      • J
                                        Jett129
                                        見習いボス
                                        Joined: 17 Aug 2011

                                        I’m currently not getting any email notifications about new posts in threads that I’m following. When I initially noticed this I went into settings,and found that where I had set up my notifications it now said None,I went down the list reset everything,hit save changes,got the notification that I was successful. I navigated away only to check back later to find that once again everything had defaulted to None. I’ve gone back and forth trying to reset it several times,but to no avail. Any help would be appreciated. Not sure if I should have asked this elsewhere.

                                        last edited by 16 Jul 2024, 19:17 AdamJA 1 Reply Last reply 16 Jul 2024, 19:24 Reply Quote 0
                                        • T
                                          Tago Mago
                                          Mod Squad
                                          Joined: 16 Jan 2021

                                          @Jett129 I have moved your post to this thread as it adresses a forum issue.

                                          last edited by 16 Jul 2024, 19:24 1 Reply Last reply Reply Quote 0
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