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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • AlexA
      Alex
      IHUK Crew
      Joined:

      Thanks, we were aware and reported it, but havent worked out the cause yet

      last edited by Tago MagoT 1 Reply Last reply Reply Quote 1
      • Tago MagoT
        Tago Mago
        Mod Squad
        @Alex
        Joined:

        @Alex fyi I got that message a few times this morning

        last edited by AlexA 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          @Tago Mago
          Joined:

          @Tago-Mago thanks mate, they haven’t worked out a cause yet. Often when this happens it’s a rogue bot or a DDoS thing, but we are on it

          last edited by 1 Reply Last reply Reply Quote 1
          • jtaylor69J
            jtaylor69
            IHUK Crew
            Joined:

            Sorry for the performance woes guys, Googlebot went a little nuts and we've had to tell them to chill for a short while...
            Hopefully things feel better now?

            serio-no.gif

            last edited by 1 Reply Last reply Reply Quote 1
            • TwistlockT
              Twistlock
              啓蒙家
              Joined:

              A lot smoother now. Thanks.

              last edited by 1 Reply Last reply Reply Quote 1
              • goosehdG
                goosehd
                Mod Squad
                Joined:

                Still getting error messages:

                IMG_6438.png

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  The forum will
                  Be down for a short time today as we push some updates out to improve service

                  last edited by 1 Reply Last reply Reply Quote 1
                  • jtaylor69J
                    jtaylor69
                    IHUK Crew
                    Joined:

                    I'm happy to announce that the updates have been pushed. Please let us know how you get on.

                    last edited by goosehdG Tago MagoT 2 Replies Last reply Reply Quote 1
                    • todyT
                      tody
                      啓蒙家
                      Joined:

                      Feels a lot quicker immediately.

                      last edited by 1 Reply Last reply Reply Quote 1
                      • goosehdG
                        goosehd
                        Mod Squad
                        @jtaylor69
                        Joined:

                        @jtaylor69 Much faster/smoother! Thank you guys very much!!!

                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                        last edited by 1 Reply Last reply Reply Quote 1
                        • Tago MagoT
                          Tago Mago
                          Mod Squad
                          @jtaylor69
                          Joined:

                          @jtaylor69 working smoothly on mobile so far

                          last edited by 1 Reply Last reply Reply Quote 1
                          • jtaylor69J
                            jtaylor69
                            IHUK Crew
                            Joined:

                            Excellent! Thanks guys

                            last edited by 1 Reply Last reply Reply Quote 0
                            • popvultureP
                              popvulture
                              見習いボス
                              Joined:

                              Not sure if this is something that’s been reported before, but I have a lot of trouble with the forum messaging system. Overall it’s just sort of clunky, but some specifics:

                              • Sometimes I’ll get a notification that I have a chat, but then I’ll look and it’s seemingly just notified me that someone has started up a conversation with me but hasn’t typed anything yet. This one isn’t a huge deal, just seems sort of odd and unnecessary.

                              • Notifications seem to be delayed sometimes, or I’m not notified at all that I have a message.

                              • I have email notifications set up for when I get a new message, but this doesn’t seem to work at all. Email notifications for other stuff (watched categories etc) work just fine.

                              • Lastly, and this is the big one - hitting return while typing sometimes makes a line break, and other times just sends the message. It seems totally arbitrary how it decides which to do. Whatever the case, it drives me crazy. I’ll be in the middle of a sentence sometimes and might accidentally bump the return key, causing an abrupt end to a paragraph. Or just a minute ago I was trying to send my address to someone and it was

                              Breaking

                              Out

                              Every

                              Line

                              Seems like if it’s possible, configuring it so messages are sent with two presses of return might keep this from happening. I’ll also add that this seems to happen only on mobile for me, but that’s where I spend most of my time on here. Could just be fat fingers but it seems like it’s not all user error.

                              Anyway, thank you so much for tolerating my laundry list! I hope this is useful.

                              WTB
                              IHSH-IHG-BLK XXL
                              Sugar Cane Coke Stripe SS L charcoal

                              last edited by ARNCA 1 Reply Last reply Reply Quote 1
                              • ARNCA
                                ARNC
                                啓蒙家
                                @popvulture
                                Joined:

                                @popvulture I get the same on 1-3 (I’ve not noticed the return issue), so it’s not just you. I don’t use messaging enough for it to bother me.

                                “Every day that you survive you get a free sunset“

                                last edited by 1 Reply Last reply Reply Quote 1
                                • Sir_Cuffs-a-LotS
                                  Sir_Cuffs-a-Lot
                                  The Unwoven
                                  Joined:

                                  Yeah, the messaging part drives me bonkers (also on my mobile)

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • popvultureP
                                    popvulture
                                    見習いボス
                                    Joined:

                                    Yeah, re: the return thing, I forgot to mention that sometimes you just want to hit return and get a line break, while other times you want to send the message. So it's not just that I accidentally hit return and it does it.

                                    At the end of the day it's not a huge deal, but it's a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it. Maybe I'm overthinking, but I sometimes wonder that it might not instill confidence in me as a seller haha.

                                    WTB
                                    IHSH-IHG-BLK XXL
                                    Sugar Cane Coke Stripe SS L charcoal

                                    last edited by flannel slutF 1 Reply Last reply Reply Quote 1
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      @popvulture the messaging is my biggest bugbear on here too, and its being working on aggressively behind the scenes. We are hoping to push changes live soon, along with one or two other minor tweaks, and updating the overall software the forum uses to its latest version

                                      @jtaylor69 see above

                                      last edited by popvultureP 1 Reply Last reply Reply Quote 2
                                      • popvultureP
                                        popvulture
                                        見習いボス
                                        @Alex
                                        Joined:

                                        @Alex thanks, man!

                                        WTB
                                        IHSH-IHG-BLK XXL
                                        Sugar Cane Coke Stripe SS L charcoal

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • flannel slutF
                                          flannel slut
                                          Raw and Unwashed
                                          @popvulture
                                          Joined:

                                          a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it.

                                          IMG_8210.jpeg

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • J
                                            Jett129
                                            見習いボス
                                            Joined:

                                            I’m currently not getting any email notifications about new posts in threads that I’m following. When I initially noticed this I went into settings,and found that where I had set up my notifications it now said None,I went down the list reset everything,hit save changes,got the notification that I was successful. I navigated away only to check back later to find that once again everything had defaulted to None. I’ve gone back and forth trying to reset it several times,but to no avail. Any help would be appreciated. Not sure if I should have asked this elsewhere.

                                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
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