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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • Tago MagoT
      Tago Mago
      Mod Squad
      @Alex
      Joined:

      @Alex fyi I got that message a few times this morning

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        @Tago Mago
        Joined:

        @Tago-Mago thanks mate, they haven’t worked out a cause yet. Often when this happens it’s a rogue bot or a DDoS thing, but we are on it

        last edited by 1 Reply Last reply Reply Quote 1
        • jtaylor69J
          jtaylor69
          IHUK Crew
          Joined:

          Sorry for the performance woes guys, Googlebot went a little nuts and we've had to tell them to chill for a short while...
          Hopefully things feel better now?

          serio-no.gif

          last edited by 1 Reply Last reply Reply Quote 1
          • TwistlockT
            Twistlock
            啓蒙家
            Joined:

            A lot smoother now. Thanks.

            last edited by 1 Reply Last reply Reply Quote 1
            • goosehdG
              goosehd
              Mod Squad
              Joined:

              Still getting error messages:

              IMG_6438.png

              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                The forum will
                Be down for a short time today as we push some updates out to improve service

                last edited by 1 Reply Last reply Reply Quote 1
                • jtaylor69J
                  jtaylor69
                  IHUK Crew
                  Joined:

                  I'm happy to announce that the updates have been pushed. Please let us know how you get on.

                  last edited by goosehdG Tago MagoT 2 Replies Last reply Reply Quote 1
                  • todyT
                    tody
                    啓蒙家
                    Joined:

                    Feels a lot quicker immediately.

                    last edited by 1 Reply Last reply Reply Quote 1
                    • goosehdG
                      goosehd
                      Mod Squad
                      @jtaylor69
                      Joined:

                      @jtaylor69 Much faster/smoother! Thank you guys very much!!!

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by 1 Reply Last reply Reply Quote 1
                      • Tago MagoT
                        Tago Mago
                        Mod Squad
                        @jtaylor69
                        Joined:

                        @jtaylor69 working smoothly on mobile so far

                        last edited by 1 Reply Last reply Reply Quote 1
                        • jtaylor69J
                          jtaylor69
                          IHUK Crew
                          Joined:

                          Excellent! Thanks guys

                          last edited by 1 Reply Last reply Reply Quote 0
                          • popvultureP
                            popvulture
                            見習いボス
                            Joined:

                            Not sure if this is something that’s been reported before, but I have a lot of trouble with the forum messaging system. Overall it’s just sort of clunky, but some specifics:

                            • Sometimes I’ll get a notification that I have a chat, but then I’ll look and it’s seemingly just notified me that someone has started up a conversation with me but hasn’t typed anything yet. This one isn’t a huge deal, just seems sort of odd and unnecessary.

                            • Notifications seem to be delayed sometimes, or I’m not notified at all that I have a message.

                            • I have email notifications set up for when I get a new message, but this doesn’t seem to work at all. Email notifications for other stuff (watched categories etc) work just fine.

                            • Lastly, and this is the big one - hitting return while typing sometimes makes a line break, and other times just sends the message. It seems totally arbitrary how it decides which to do. Whatever the case, it drives me crazy. I’ll be in the middle of a sentence sometimes and might accidentally bump the return key, causing an abrupt end to a paragraph. Or just a minute ago I was trying to send my address to someone and it was

                            Breaking

                            Out

                            Every

                            Line

                            Seems like if it’s possible, configuring it so messages are sent with two presses of return might keep this from happening. I’ll also add that this seems to happen only on mobile for me, but that’s where I spend most of my time on here. Could just be fat fingers but it seems like it’s not all user error.

                            Anyway, thank you so much for tolerating my laundry list! I hope this is useful.

                            WTB
                            IHSH-IHG-BLK XXL
                            Sugar Cane Coke Stripe SS L charcoal

                            last edited by ARNCA 1 Reply Last reply Reply Quote 1
                            • ARNCA
                              ARNC
                              啓蒙家
                              @popvulture
                              Joined:

                              @popvulture I get the same on 1-3 (I’ve not noticed the return issue), so it’s not just you. I don’t use messaging enough for it to bother me.

                              “Every day that you survive you get a free sunset“

                              last edited by 1 Reply Last reply Reply Quote 1
                              • Sir_Cuffs-a-LotS
                                Sir_Cuffs-a-Lot
                                The Unwoven
                                Joined:

                                Yeah, the messaging part drives me bonkers (also on my mobile)

                                last edited by 1 Reply Last reply Reply Quote 1
                                • popvultureP
                                  popvulture
                                  見習いボス
                                  Joined:

                                  Yeah, re: the return thing, I forgot to mention that sometimes you just want to hit return and get a line break, while other times you want to send the message. So it's not just that I accidentally hit return and it does it.

                                  At the end of the day it's not a huge deal, but it's a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it. Maybe I'm overthinking, but I sometimes wonder that it might not instill confidence in me as a seller haha.

                                  WTB
                                  IHSH-IHG-BLK XXL
                                  Sugar Cane Coke Stripe SS L charcoal

                                  last edited by flannel slutF 1 Reply Last reply Reply Quote 1
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    Joined:

                                    @popvulture the messaging is my biggest bugbear on here too, and its being working on aggressively behind the scenes. We are hoping to push changes live soon, along with one or two other minor tweaks, and updating the overall software the forum uses to its latest version

                                    @jtaylor69 see above

                                    last edited by popvultureP 1 Reply Last reply Reply Quote 2
                                    • popvultureP
                                      popvulture
                                      見習いボス
                                      @Alex
                                      Joined:

                                      @Alex thanks, man!

                                      WTB
                                      IHSH-IHG-BLK XXL
                                      Sugar Cane Coke Stripe SS L charcoal

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • flannel slutF
                                        flannel slut
                                        Raw and Unwashed
                                        @popvulture
                                        Joined:

                                        a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it.

                                        IMG_8210.jpeg

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • J
                                          Jett129
                                          見習いボス
                                          Joined:

                                          I’m currently not getting any email notifications about new posts in threads that I’m following. When I initially noticed this I went into settings,and found that where I had set up my notifications it now said None,I went down the list reset everything,hit save changes,got the notification that I was successful. I navigated away only to check back later to find that once again everything had defaulted to None. I’ve gone back and forth trying to reset it several times,but to no avail. Any help would be appreciated. Not sure if I should have asked this elsewhere.

                                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                          • Tago MagoT
                                            Tago Mago
                                            Mod Squad
                                            Joined:

                                            @Jett129 I have moved your post to this thread as it adresses a forum issue.

                                            last edited by 1 Reply Last reply Reply Quote 0
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