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Iron Heart Forum

Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Where do we report issues with the new forum?

New Forum Frequently Asked Questions
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  • T
    tody
    啓蒙家
    Joined: 24 Feb 2021

    Feels a lot quicker immediately.

    last edited by 1 Jul 2024, 11:29 1 Reply Last reply Reply Quote 1
    • G
      goosehd
      Mod Squad
      @jtaylor69
      Joined: 8 Apr 2016

      @jtaylor69 Much faster/smoother! Thank you guys very much!!!

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by 1 Jul 2024, 12:21 1 Reply Last reply Reply Quote 1
      • T
        Tago Mago
        Mod Squad
        @jtaylor69
        Joined: 16 Jan 2021

        @jtaylor69 working smoothly on mobile so far

        last edited by 1 Jul 2024, 15:15 1 Reply Last reply Reply Quote 1
        • J
          jtaylor69
          IHUK Crew
          Joined: 28 Jan 2019

          Excellent! Thanks guys

          last edited by 1 Jul 2024, 15:40 1 Reply Last reply Reply Quote 0
          • P
            popvulture
            見習いボス
            Joined: 2 Oct 2018

            Not sure if this is something that’s been reported before, but I have a lot of trouble with the forum messaging system. Overall it’s just sort of clunky, but some specifics:

            • Sometimes I’ll get a notification that I have a chat, but then I’ll look and it’s seemingly just notified me that someone has started up a conversation with me but hasn’t typed anything yet. This one isn’t a huge deal, just seems sort of odd and unnecessary.

            • Notifications seem to be delayed sometimes, or I’m not notified at all that I have a message.

            • I have email notifications set up for when I get a new message, but this doesn’t seem to work at all. Email notifications for other stuff (watched categories etc) work just fine.

            • Lastly, and this is the big one - hitting return while typing sometimes makes a line break, and other times just sends the message. It seems totally arbitrary how it decides which to do. Whatever the case, it drives me crazy. I’ll be in the middle of a sentence sometimes and might accidentally bump the return key, causing an abrupt end to a paragraph. Or just a minute ago I was trying to send my address to someone and it was

            Breaking

            Out

            Every

            Line

            Seems like if it’s possible, configuring it so messages are sent with two presses of return might keep this from happening. I’ll also add that this seems to happen only on mobile for me, but that’s where I spend most of my time on here. Could just be fat fingers but it seems like it’s not all user error.

            Anyway, thank you so much for tolerating my laundry list! I hope this is useful.

            WTB
            IHSH-IHG-BLK XXL
            Sugar Cane Coke Stripe SS L charcoal

            last edited by 9 Jul 2024, 13:58 A 1 Reply Last reply 9 Jul 2024, 14:26 Reply Quote 1
            • A
              ARNC
              啓蒙家
              @popvulture
              Joined: 13 Dec 2020

              @popvulture I get the same on 1-3 (I’ve not noticed the return issue), so it’s not just you. I don’t use messaging enough for it to bother me.

              “Every day that you survive you get a free sunset“

              last edited by 9 Jul 2024, 14:26 1 Reply Last reply Reply Quote 1
              • S
                Sir_Cuffs-a-Lot
                The Unwoven
                Joined: 11 Feb 2023

                Yeah, the messaging part drives me bonkers (also on my mobile)

                last edited by 9 Jul 2024, 14:27 1 Reply Last reply Reply Quote 1
                • P
                  popvulture
                  見習いボス
                  Joined: 2 Oct 2018

                  Yeah, re: the return thing, I forgot to mention that sometimes you just want to hit return and get a line break, while other times you want to send the message. So it's not just that I accidentally hit return and it does it.

                  At the end of the day it's not a huge deal, but it's a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it. Maybe I'm overthinking, but I sometimes wonder that it might not instill confidence in me as a seller haha.

                  WTB
                  IHSH-IHG-BLK XXL
                  Sugar Cane Coke Stripe SS L charcoal

                  last edited by 9 Jul 2024, 14:55 F 1 Reply Last reply 10 Jul 2024, 14:54 Reply Quote 1
                  • A
                    Alex
                    IHUK Crew
                    Joined: 28 Sept 2009

                    @popvulture the messaging is my biggest bugbear on here too, and its being working on aggressively behind the scenes. We are hoping to push changes live soon, along with one or two other minor tweaks, and updating the overall software the forum uses to its latest version

                    @jtaylor69 see above

                    last edited by 10 Jul 2024, 07:55 P 1 Reply Last reply 10 Jul 2024, 13:08 Reply Quote 2
                    • P
                      popvulture
                      見習いボス
                      @Alex
                      Joined: 2 Oct 2018

                      @Alex thanks, man!

                      WTB
                      IHSH-IHG-BLK XXL
                      Sugar Cane Coke Stripe SS L charcoal

                      last edited by 10 Jul 2024, 13:08 1 Reply Last reply Reply Quote 0
                      • F
                        flannel slut
                        Raw and Unwashed
                        @popvulture
                        Joined: 21 Feb 2022

                        a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it.

                        IMG_8210.jpeg

                        last edited by 10 Jul 2024, 14:54 1 Reply Last reply Reply Quote 1
                        • J
                          Jett129
                          見習いボス
                          Joined: 17 Aug 2011

                          I’m currently not getting any email notifications about new posts in threads that I’m following. When I initially noticed this I went into settings,and found that where I had set up my notifications it now said None,I went down the list reset everything,hit save changes,got the notification that I was successful. I navigated away only to check back later to find that once again everything had defaulted to None. I’ve gone back and forth trying to reset it several times,but to no avail. Any help would be appreciated. Not sure if I should have asked this elsewhere.

                          last edited by 16 Jul 2024, 19:17 A 1 Reply Last reply 16 Jul 2024, 19:24 Reply Quote 0
                          • T
                            Tago Mago
                            Mod Squad
                            Joined: 16 Jan 2021

                            @Jett129 I have moved your post to this thread as it adresses a forum issue.

                            last edited by 16 Jul 2024, 19:24 1 Reply Last reply Reply Quote 0
                            • A
                              AdamJ
                              IHUK Crew
                              @Jett129
                              Joined: 29 Jun 2017

                              @Jett129 I've moved the post to here for consistency mate but, yes, that does sound odd.

                              We've had a couple of emails about the server, and your email being on the "suppression list" which suggests something is awry.

                              I have contacted our developers who will hopefully be able to solve

                              The devil is in the detail..

                              last edited by 16 Jul 2024, 19:24 1 Reply Last reply Reply Quote 1
                              • A
                                AdamJ
                                IHUK Crew
                                Joined: 29 Jun 2017

                                @Tago-Mago beat me to the punch, im claiming the glory

                                The devil is in the detail..

                                last edited by AdamJ 16 Jul 2024, 19:24 1 Reply Last reply Reply Quote 2
                                • J
                                  Jett129
                                  見習いボス
                                  Joined: 17 Aug 2011

                                  @AdamJ @Tago-Mago Thanks for moving my post to the appropriate spot. I had thought about that,but then convinced myself that it might be something more software related. Should’ve trusted my instincts.

                                  last edited by 16 Jul 2024, 19:28 1 Reply Last reply Reply Quote 1
                                  • G
                                    goosehd
                                    Mod Squad
                                    Joined: 8 Apr 2016

                                    @AdamJ @Tago-Mago Damn...go to the fridge to get a beer and both of you beat me to the punch...great job gentlemen!

                                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                    last edited by 16 Jul 2024, 19:29 T 1 Reply Last reply 16 Jul 2024, 19:37 Reply Quote 1
                                    • A
                                      AdamJ
                                      IHUK Crew
                                      Joined: 29 Jun 2017

                                      @goosehd we haven't real solved anything yet, me and @Tago-Mago high fiving over our mod abilities whilst Jetts notification issue lives on 😂

                                      @Jett129 it's after hours in the UK but I'll get you an update on the situation tomorrow

                                      The devil is in the detail..

                                      last edited by AdamJ 16 Jul 2024, 19:34 J 1 Reply Last reply 16 Jul 2024, 20:31 Reply Quote 1
                                      • T
                                        Tago Mago
                                        Mod Squad
                                        @goosehd
                                        Joined: 16 Jan 2021

                                        @goosehd great mod that I am, I moved it to the wrong thread to begin with . Now where's that facepalm emoji?

                                        last edited by 16 Jul 2024, 19:37 GilesG 1 Reply Last reply 16 Jul 2024, 20:32 Reply Quote 2
                                        • J
                                          Jett129
                                          見習いボス
                                          @AdamJ
                                          Joined: 17 Aug 2011

                                          @AdamJ No worries. I’m sure you have a lot more important things going on right now. How long you in town for?

                                          last edited by 16 Jul 2024, 20:31 A 1 Reply Last reply 16 Jul 2024, 20:36 Reply Quote 0
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