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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • pechelmanP
      pechelman
      啓蒙家
      Joined:

      Did a new forum version recently remove the ability to view the forum "index" or whatever it's called where it displays all the home categories? I can still navigate to categories individually by filtering what's being displayed in either "Unread" or "Recent" mode but wondering if that's intentional or not. Maybe I'm odd in that I did used to navigate to or search for things that way on occasion by opening a couple of categories in new tabs to find where the sticky was located. (since the search didnt always find what I needed or I forgot the name exactly)

      last edited by goosehdG 1 Reply Last reply Reply Quote 0
      • cityofdelusionC
        cityofdelusion
        @goosehd
        Joined:

        @goosehd I guess using the "split screen" function on smartphones would be the way to do it, but yeah, I prefer navigating the forum on my desktop as I love writing too much text if you guys haven't noticed already 🙂

        last edited by Danimal506D 1 Reply Last reply Reply Quote 1
        • goosehdG
          goosehd
          Mod Squad
          @pechelman
          Joined:

          @pechelman This one?:

          IMG_1114.png

          If so, you may need to clear your cache and re login.

          Edit: Is the home button not showing for you in the upper left hand corner?

          Screenshot 2024-10-23 at 3.59.07 PM.png

          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

          last edited by goosehd 1 Reply Last reply Reply Quote 1
          • pechelmanP
            pechelman
            啓蒙家
            Joined:

            ah, definitely a cache issue. That fixed it right away. Thanks @goosehd

            last edited by 1 Reply Last reply Reply Quote 1
            • Danimal506D
              Danimal506
              Haraki san Expert
              @cityofdelusion
              Joined:

              @cityofdelusion If you are on a desktop, could you use the “ctrl-s” Search function to look for keywords to be helpful?
              I’m a “scroll until I find what I’m looking for” guy myself because im on an iPhone.

              WTB:
              IHC-06
              IHSW-70 L or XL
              UHF Pillow Cover

              last edited by 1 Reply Last reply Reply Quote 1
              • goosehdG
                goosehd
                Mod Squad
                Joined:

                @Mister_Brue I have not had that problem. Do you have your zoom setting to 100%, higher?? May be the cause of your issue.

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by 1 Reply Last reply Reply Quote 0
                • WhiskeySandwichW
                  WhiskeySandwich
                  啓蒙家
                  Joined:

                  Idk if this has been mentioned above, sorry I only went up a few, but I keep having credential issues on my mobile. It will occasionally log me out and then says my auto-login (keychain?) is invalid and locks my account.

                  "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
                  -Seneca

                  last edited by 1 Reply Last reply Reply Quote 0
                  • D
                    DrPat
                    Iron Heart Deity
                    Joined:

                    When I get to this screen on my iPhone I can’t get rid of the black box. I had to close the browser and open a new one.

                    IMG_1199.png

                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @DrPat
                      Joined:

                      @DrPat Sorry, we'll check this out asap

                      The devil is in the detail..

                      last edited by AlexA IH-GARYI D Tago MagoT todyT 5 Replies Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        @AdamJ
                        Joined:

                        @AdamJ same

                        last edited by 1 Reply Last reply Reply Quote 0
                        • IH-GARYI
                          IH-GARY
                          Haraki san Student
                          @AdamJ
                          Joined:

                          @AdamJ Same here, iPhone 16 Pro/iOS 18.1.1

                          My contribution, to urban blues…

                          last edited by 1 Reply Last reply Reply Quote 0
                          • D
                            DrPat
                            Iron Heart Deity
                            @AdamJ
                            Joined:

                            @AdamJ thanks. It doesn’t seem to happen every time I open the black box. I’m trying to figure out how I can consistently reproduce it.

                            last edited by 1 Reply Last reply Reply Quote 1
                            • Tago MagoT
                              Tago Mago
                              Mod Squad
                              @AdamJ
                              Joined:

                              @AdamJ I sometimes have this issue when I swipe to return to the previous page

                              last edited by 1 Reply Last reply Reply Quote 0
                              • todyT
                                tody
                                啓蒙家
                                @AdamJ
                                Joined:

                                @AdamJ I have a probably related issue with the chat window, can't get rid of that on my cellphone either when I open it through notifications.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • endoE
                                  endo
                                  見習いボス
                                  Joined:

                                  I'm getting '403' pages when trying to get into the forum by bookmarks. Only way that seems to work is via the Forum link on the shop's page. Even the google link doesn't work. Am I the only one? What's wrong?

                                  si tacuisses

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    Yeah, we have been having issues I am afraid. Tech guys will look at it Monday....

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • endoE
                                      endo
                                      見習いボス
                                      Joined:

                                      I'm just glad it's not my dumbness.

                                      si tacuisses

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • BrianB
                                        Brian
                                        Joined:

                                        403 is better than 404 error

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Denman JohnD
                                          Denman John
                                          Haraki san Prodigy
                                          Joined:

                                          Couldn’t access the forum and website for a couple of days from Canada. I’m in Bangkok now and it seems to be working fine … I know a few people from North America who couldn’t access the site as well. Hopefully it’s all fixed now.

                                          last edited by goosehdG 1 Reply Last reply Reply Quote 0
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            @Denman John
                                            Joined:

                                            @Denman-John I've been on the forum with no issues. @AdamJ heads up that there may be an issue somewhere.

                                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                            last edited by 1 Reply Last reply Reply Quote 0
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