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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • AlexA
      Alex
      IHUK Crew
      Joined:

      I kind of see what you mean, but I don't really think it would make things easier than just @ing people. I also dont see the issue in replying to multiple posts - isnt the point of a forum/chat room to chat?

      Our personal opinions aside, this sort of thing is not achievable - whilst we modify the existing framework of NodeBB, what youre talking about is a change they would have to make to their forum software globally, not something we can do

      last edited by cityofdelusionC 1 Reply Last reply Reply Quote 1
      • goosehdG
        goosehd
        Mod Squad
        Joined:

        @Mister_Brue The trick to doing so is to have multiple screens open, copying and posting the relevant information into one text box, and tagging each individual. Not hard, but it is a bit of work.

        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

        last edited by 1 Reply Last reply Reply Quote 0
        • cityofdelusionC
          cityofdelusion
          @Alex
          Joined:

          @Alex Regarding @ing people, see my reply to goose's message: it's a bit tiresome and inefficient that way - for me at least. As for replying to multiple posts one by one: it's not an issue, and I understand the point of a lively exchange/chat on the forum, but it can easily clutter product threads (not general threads etc.) where, let's say for the sake of a better illustration, two forum members are having fun, while the rest are just trying to navigate through actually relevant information regarding the product.

          And yes, I definitely agree on the amount of work this would cause, and I'm not sure if it's even something that anyone else besides me cares about. That's why:

          @cityofdelusion said in Where do we report issues with the new forum?:

          In my opinion, it's one of those "would be very nice" kind of functions to add to the forum, but not necessarily a "could not live without".

          last edited by goosehdG 2 Replies Last reply Reply Quote 0
          • goosehdG
            goosehd
            Mod Squad
            @cityofdelusion
            Joined:

            @cityofdelusion …and the reason why some of the conversations are moved to one of the random threads when it does affect a product thread.

            Also in the forum rules to be mindful of doing so…

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

            last edited by 1 Reply Last reply Reply Quote 0
            • goosehdG
              goosehd
              Mod Squad
              Joined:

              @Mister_Brue Yes, that is what I do. Sometimes, I will have 2 to 5 windows open copying and pasting, with one being used in a response.

              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

              last edited by goosehd cityofdelusionC 1 Reply Last reply Reply Quote 1
              • goosehdG
                goosehd
                Mod Squad
                @cityofdelusion
                Joined:

                @cityofdelusion Also, that is one thing that is hard for me as a mod and something I work on daily which is trying to keep the conversations centered whist still allowing normal conversations to go on. If I see a product thread being cluttered with non product related conversations, I ask myself does it add to the overall thread or does it distract.

                Quite often a few posts are normal and I leave them alone, if it becomes multiples where I can’t even figure out what the thread is anymore, then it’s time to move it somewhere else.

                I know I am not anywhere perfect on this and probably have offended a few people moving those conversations, but I do it in the best interest of balancing conversations, keeping product threads relatively focused, and members feeling free to offer advice and their own personal observations.

                The nature of a forum is that it’s not perfect, much like going to a pub and having a chat with your friends. Conversations drift and people have fun. The forum should be the same.

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by goosehd 1 Reply Last reply Reply Quote 3
                • cityofdelusionC
                  cityofdelusion
                  Joined:

                  The point isn't that I (or some other forum members for that matter) don't know how to quote multiple messages, reply one by one, or open up multiple screens and put in the extra work to write a reply.

                  My main point was wanting product/forum threads not to be flooded with irrelevant-to-the-product type of replies and exchanges or at least minimize doing so. And such exchanges definitely exist, sometimes even those posted by me, although I try to be mindful of not flooding threads in this way. And mods moving random conversation is a whole other topic since flooding product threads can happen without necessarily going off-topic or random. I'm not saying product/forum threads should be "sterile" and restrict a lively exchange. I was just making the point that a function like the one I suggested (or whatever function) could help keeping product threads a bit more product-related so to say.

                  I get the counter-arguments made here and the troubles the implementation of the said function would cause. And I hope that my points and I are understood as well before being replied to. My post was just a suggestion - and not a bad one, in my opinion. That's why I also specified in my original post as well as in my subsequent post that it's not an issue or something that I could not live without.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • cityofdelusionC
                    cityofdelusion
                    @goosehd
                    Joined:

                    @goosehd Damn, I can't imagine doing all that on a phone. Sounds like a lot of work 🤐

                    last edited by goosehdG 1 Reply Last reply Reply Quote 1
                    • goosehdG
                      goosehd
                      Mod Squad
                      @cityofdelusion
                      Joined:

                      @cityofdelusion Thankfully I only do it occasionally on a phone. Most of the time, I’m either on an iPad or desktop. There have been a few occasions though where I’ve used a phone and it takes a bit of concentration.

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by cityofdelusionC 1 Reply Last reply Reply Quote 0
                      • pechelmanP
                        pechelman
                        啓蒙家
                        Joined:

                        Did a new forum version recently remove the ability to view the forum "index" or whatever it's called where it displays all the home categories? I can still navigate to categories individually by filtering what's being displayed in either "Unread" or "Recent" mode but wondering if that's intentional or not. Maybe I'm odd in that I did used to navigate to or search for things that way on occasion by opening a couple of categories in new tabs to find where the sticky was located. (since the search didnt always find what I needed or I forgot the name exactly)

                        last edited by goosehdG 1 Reply Last reply Reply Quote 0
                        • cityofdelusionC
                          cityofdelusion
                          @goosehd
                          Joined:

                          @goosehd I guess using the "split screen" function on smartphones would be the way to do it, but yeah, I prefer navigating the forum on my desktop as I love writing too much text if you guys haven't noticed already 🙂

                          last edited by Danimal506D 1 Reply Last reply Reply Quote 1
                          • goosehdG
                            goosehd
                            Mod Squad
                            @pechelman
                            Joined:

                            @pechelman This one?:

                            IMG_1114.png

                            If so, you may need to clear your cache and re login.

                            Edit: Is the home button not showing for you in the upper left hand corner?

                            Screenshot 2024-10-23 at 3.59.07 PM.png

                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                            last edited by goosehd 1 Reply Last reply Reply Quote 1
                            • pechelmanP
                              pechelman
                              啓蒙家
                              Joined:

                              ah, definitely a cache issue. That fixed it right away. Thanks @goosehd

                              last edited by 1 Reply Last reply Reply Quote 1
                              • Danimal506D
                                Danimal506
                                Haraki san Expert
                                @cityofdelusion
                                Joined:

                                @cityofdelusion If you are on a desktop, could you use the “ctrl-s” Search function to look for keywords to be helpful?
                                I’m a “scroll until I find what I’m looking for” guy myself because im on an iPhone.

                                Kyle, TX

                                last edited by 1 Reply Last reply Reply Quote 1
                                • goosehdG
                                  goosehd
                                  Mod Squad
                                  Joined:

                                  @Mister_Brue I have not had that problem. Do you have your zoom setting to 100%, higher?? May be the cause of your issue.

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • WhiskeySandwichW
                                    WhiskeySandwich
                                    啓蒙家
                                    Joined:

                                    Idk if this has been mentioned above, sorry I only went up a few, but I keep having credential issues on my mobile. It will occasionally log me out and then says my auto-login (keychain?) is invalid and locks my account.

                                    "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
                                    -Seneca

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • D
                                      DrPat
                                      Iron Heart Deity
                                      Joined:

                                      When I get to this screen on my iPhone I can’t get rid of the black box. I had to close the browser and open a new one.

                                      IMG_1199.png

                                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @DrPat
                                        Joined:

                                        @DrPat Sorry, we'll check this out asap

                                        The devil is in the detail..

                                        last edited by AlexA IH-GARYI D Tago MagoT todyT 5 Replies Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          @AdamJ
                                          Joined:

                                          @AdamJ same

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • IH-GARYI
                                            IH-GARY
                                            Haraki san Student
                                            @AdamJ
                                            Joined:

                                            @AdamJ Same here, iPhone 16 Pro/iOS 18.1.1

                                            My contribution, to urban blues…

                                            last edited by 1 Reply Last reply Reply Quote 0
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