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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • goosehdG
      goosehd
      Mod Squad
      @cityofdelusion
      Joined:

      @cityofdelusion Thankfully I only do it occasionally on a phone. Most of the time, I’m either on an iPad or desktop. There have been a few occasions though where I’ve used a phone and it takes a bit of concentration.

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by cityofdelusionC 1 Reply Last reply Reply Quote 0
      • pechelmanP
        pechelman
        啓蒙家
        Joined:

        Did a new forum version recently remove the ability to view the forum "index" or whatever it's called where it displays all the home categories? I can still navigate to categories individually by filtering what's being displayed in either "Unread" or "Recent" mode but wondering if that's intentional or not. Maybe I'm odd in that I did used to navigate to or search for things that way on occasion by opening a couple of categories in new tabs to find where the sticky was located. (since the search didnt always find what I needed or I forgot the name exactly)

        last edited by goosehdG 1 Reply Last reply Reply Quote 0
        • cityofdelusionC
          cityofdelusion
          @goosehd
          Joined:

          @goosehd I guess using the "split screen" function on smartphones would be the way to do it, but yeah, I prefer navigating the forum on my desktop as I love writing too much text if you guys haven't noticed already 🙂

          last edited by Danimal506D 1 Reply Last reply Reply Quote 1
          • goosehdG
            goosehd
            Mod Squad
            @pechelman
            Joined:

            @pechelman This one?:

            IMG_1114.png

            If so, you may need to clear your cache and re login.

            Edit: Is the home button not showing for you in the upper left hand corner?

            Screenshot 2024-10-23 at 3.59.07 PM.png

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

            last edited by goosehd 1 Reply Last reply Reply Quote 1
            • pechelmanP
              pechelman
              啓蒙家
              Joined:

              ah, definitely a cache issue. That fixed it right away. Thanks @goosehd

              last edited by 1 Reply Last reply Reply Quote 1
              • Danimal506D
                Danimal506
                Haraki san Expert
                @cityofdelusion
                Joined:

                @cityofdelusion If you are on a desktop, could you use the “ctrl-s” Search function to look for keywords to be helpful?
                I’m a “scroll until I find what I’m looking for” guy myself because im on an iPhone.

                Kyle, TX

                last edited by 1 Reply Last reply Reply Quote 1
                • goosehdG
                  goosehd
                  Mod Squad
                  Joined:

                  @Mister_Brue I have not had that problem. Do you have your zoom setting to 100%, higher?? May be the cause of your issue.

                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                  last edited by 1 Reply Last reply Reply Quote 0
                  • WhiskeySandwichW
                    WhiskeySandwich
                    啓蒙家
                    Joined:

                    Idk if this has been mentioned above, sorry I only went up a few, but I keep having credential issues on my mobile. It will occasionally log me out and then says my auto-login (keychain?) is invalid and locks my account.

                    "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
                    -Seneca

                    last edited by 1 Reply Last reply Reply Quote 0
                    • D
                      DrPat
                      Iron Heart Deity
                      Joined:

                      When I get to this screen on my iPhone I can’t get rid of the black box. I had to close the browser and open a new one.

                      IMG_1199.png

                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @DrPat
                        Joined:

                        @DrPat Sorry, we'll check this out asap

                        The devil is in the detail..

                        last edited by AlexA IH-GARYI D Tago MagoT todyT 5 Replies Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          @AdamJ
                          Joined:

                          @AdamJ same

                          last edited by 1 Reply Last reply Reply Quote 0
                          • IH-GARYI
                            IH-GARY
                            Haraki san Student
                            @AdamJ
                            Joined:

                            @AdamJ Same here, iPhone 16 Pro/iOS 18.1.1

                            My contribution, to urban blues…

                            last edited by 1 Reply Last reply Reply Quote 0
                            • D
                              DrPat
                              Iron Heart Deity
                              @AdamJ
                              Joined:

                              @AdamJ thanks. It doesn’t seem to happen every time I open the black box. I’m trying to figure out how I can consistently reproduce it.

                              last edited by 1 Reply Last reply Reply Quote 1
                              • Tago MagoT
                                Tago Mago
                                Mod Squad
                                @AdamJ
                                Joined:

                                @AdamJ I sometimes have this issue when I swipe to return to the previous page

                                last edited by 1 Reply Last reply Reply Quote 0
                                • todyT
                                  tody
                                  啓蒙家
                                  @AdamJ
                                  Joined:

                                  @AdamJ I have a probably related issue with the chat window, can't get rid of that on my cellphone either when I open it through notifications.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • endoE
                                    endo
                                    見習いボス
                                    Joined:

                                    I'm getting '403' pages when trying to get into the forum by bookmarks. Only way that seems to work is via the Forum link on the shop's page. Even the google link doesn't work. Am I the only one? What's wrong?

                                    si tacuisses

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      Yeah, we have been having issues I am afraid. Tech guys will look at it Monday....

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • endoE
                                        endo
                                        見習いボス
                                        Joined:

                                        I'm just glad it's not my dumbness.

                                        si tacuisses

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • BrianB
                                          Brian
                                          Joined:

                                          403 is better than 404 error

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • Denman JohnD
                                            Denman John
                                            Haraki san Prodigy
                                            Joined:

                                            Couldn’t access the forum and website for a couple of days from Canada. I’m in Bangkok now and it seems to be working fine … I know a few people from North America who couldn’t access the site as well. Hopefully it’s all fixed now.

                                            last edited by goosehdG 1 Reply Last reply Reply Quote 0
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