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    Discover our "What Is?" section to learn more about denim!

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • D
      DrPat
      Iron Heart Deity
      Joined:

      When I get to this screen on my iPhone I can’t get rid of the black box. I had to close the browser and open a new one.

      IMG_1199.png

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @DrPat
        Joined:

        @DrPat Sorry, we'll check this out asap

        The devil is in the detail..

        last edited by AlexA IH-GARYI D Tago MagoT todyT 5 Replies Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          @AdamJ
          Joined:

          @AdamJ same

          last edited by 1 Reply Last reply Reply Quote 0
          • IH-GARYI
            IH-GARY
            Haraki san Student
            @AdamJ
            Joined:

            @AdamJ Same here, iPhone 16 Pro/iOS 18.1.1

            My contribution, to urban blues…

            last edited by 1 Reply Last reply Reply Quote 0
            • D
              DrPat
              Iron Heart Deity
              @AdamJ
              Joined:

              @AdamJ thanks. It doesn’t seem to happen every time I open the black box. I’m trying to figure out how I can consistently reproduce it.

              last edited by 1 Reply Last reply Reply Quote 1
              • Tago MagoT
                Tago Mago
                Mod Squad
                @AdamJ
                Joined:

                @AdamJ I sometimes have this issue when I swipe to return to the previous page

                last edited by 1 Reply Last reply Reply Quote 0
                • todyT
                  tody
                  啓蒙家
                  @AdamJ
                  Joined:

                  @AdamJ I have a probably related issue with the chat window, can't get rid of that on my cellphone either when I open it through notifications.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • endoE
                    endo
                    見習いボス
                    Joined:

                    I'm getting '403' pages when trying to get into the forum by bookmarks. Only way that seems to work is via the Forum link on the shop's page. Even the google link doesn't work. Am I the only one? What's wrong?

                    si tacuisses

                    last edited by 1 Reply Last reply Reply Quote 1
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Yeah, we have been having issues I am afraid. Tech guys will look at it Monday....

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • endoE
                        endo
                        見習いボス
                        Joined:

                        I'm just glad it's not my dumbness.

                        si tacuisses

                        last edited by 1 Reply Last reply Reply Quote 0
                        • BrianB
                          Brian
                          Joined:

                          403 is better than 404 error

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Denman JohnD
                            Denman John
                            Haraki san Prodigy
                            Joined:

                            Couldn’t access the forum and website for a couple of days from Canada. I’m in Bangkok now and it seems to be working fine … I know a few people from North America who couldn’t access the site as well. Hopefully it’s all fixed now.

                            last edited by goosehdG 1 Reply Last reply Reply Quote 0
                            • goosehdG
                              goosehd
                              Mod Squad
                              @Denman John
                              Joined:

                              @Denman-John I've been on the forum with no issues. @AdamJ heads up that there may be an issue somewhere.

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Denman JohnD
                                Denman John
                                Haraki san Prodigy
                                Joined:

                                @goosehd “403 Forbidden” I mentioned it to IH via Instagram and they were aware of it. A few others had the same problem. All is well here at Bangkok airport today.

                                last edited by goosehdG 1 Reply Last reply Reply Quote 1
                                • goosehdG
                                  goosehd
                                  Mod Squad
                                  @Denman John
                                  Joined:

                                  @Denman-John Yes there has been 403 issues and the crew are working on it. I don't know if it's widespread though and I personally haven't seen it.

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Y
                                    yannis
                                    Haraki san Expert
                                    Joined:

                                    I get the same message 403 Forbidden at random times and is nothing wrong with my internet. It started 2 days ago.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      Joined:

                                      @Denman-John @yannis moved your posts here.

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • Denimhead 0D
                                        Denimhead 0
                                        Iron Heart Deity
                                        Joined:

                                        I couldn’t get on all weekend. Didn’t know what to do with all the extra time 😁

                                        IG - gratefuldenimhead (jeans and boots), Norseamerican (bicycles)

                                        last edited by 1 Reply Last reply Reply Quote 2
                                        • SeulS
                                          Seul
                                          Joined:

                                          First time I'm able to view the forum in a couple of days, as well... I just figured I was retro-actively banned for being an eejit... Made sense to me...

                                          last edited by Seul goosehdG 1 Reply Last reply Reply Quote 3
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            @Seul
                                            Joined:

                                            @Seul …just like the Eagles song, you can check out anytime you like, but you can never leave.

                                            I’m sure some of us won’t say this out loud, but…I for one love you around here 🐷❤️

                                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                            last edited by SeulS 1 Reply Last reply Reply Quote 1
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