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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • goosehdG
      goosehd
      Mod Squad
      @cityofdelusion
      Joined:

      @cityofdelusion Also, that is one thing that is hard for me as a mod and something I work on daily which is trying to keep the conversations centered whist still allowing normal conversations to go on. If I see a product thread being cluttered with non product related conversations, I ask myself does it add to the overall thread or does it distract.

      Quite often a few posts are normal and I leave them alone, if it becomes multiples where I can’t even figure out what the thread is anymore, then it’s time to move it somewhere else.

      I know I am not anywhere perfect on this and probably have offended a few people moving those conversations, but I do it in the best interest of balancing conversations, keeping product threads relatively focused, and members feeling free to offer advice and their own personal observations.

      The nature of a forum is that it’s not perfect, much like going to a pub and having a chat with your friends. Conversations drift and people have fun. The forum should be the same.

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by goosehd 1 Reply Last reply Reply Quote 3
      • cityofdelusionC
        cityofdelusion
        Joined:

        The point isn't that I (or some other forum members for that matter) don't know how to quote multiple messages, reply one by one, or open up multiple screens and put in the extra work to write a reply.

        My main point was wanting product/forum threads not to be flooded with irrelevant-to-the-product type of replies and exchanges or at least minimize doing so. And such exchanges definitely exist, sometimes even those posted by me, although I try to be mindful of not flooding threads in this way. And mods moving random conversation is a whole other topic since flooding product threads can happen without necessarily going off-topic or random. I'm not saying product/forum threads should be "sterile" and restrict a lively exchange. I was just making the point that a function like the one I suggested (or whatever function) could help keeping product threads a bit more product-related so to say.

        I get the counter-arguments made here and the troubles the implementation of the said function would cause. And I hope that my points and I are understood as well before being replied to. My post was just a suggestion - and not a bad one, in my opinion. That's why I also specified in my original post as well as in my subsequent post that it's not an issue or something that I could not live without.

        last edited by 1 Reply Last reply Reply Quote 0
        • cityofdelusionC
          cityofdelusion
          @goosehd
          Joined:

          @goosehd Damn, I can't imagine doing all that on a phone. Sounds like a lot of work 🤐

          last edited by goosehdG 1 Reply Last reply Reply Quote 1
          • goosehdG
            goosehd
            Mod Squad
            @cityofdelusion
            Joined:

            @cityofdelusion Thankfully I only do it occasionally on a phone. Most of the time, I’m either on an iPad or desktop. There have been a few occasions though where I’ve used a phone and it takes a bit of concentration.

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

            last edited by cityofdelusionC 1 Reply Last reply Reply Quote 0
            • pechelmanP
              pechelman
              啓蒙家
              Joined:

              Did a new forum version recently remove the ability to view the forum "index" or whatever it's called where it displays all the home categories? I can still navigate to categories individually by filtering what's being displayed in either "Unread" or "Recent" mode but wondering if that's intentional or not. Maybe I'm odd in that I did used to navigate to or search for things that way on occasion by opening a couple of categories in new tabs to find where the sticky was located. (since the search didnt always find what I needed or I forgot the name exactly)

              last edited by goosehdG 1 Reply Last reply Reply Quote 0
              • cityofdelusionC
                cityofdelusion
                @goosehd
                Joined:

                @goosehd I guess using the "split screen" function on smartphones would be the way to do it, but yeah, I prefer navigating the forum on my desktop as I love writing too much text if you guys haven't noticed already 🙂

                last edited by Danimal506D 1 Reply Last reply Reply Quote 1
                • goosehdG
                  goosehd
                  Mod Squad
                  @pechelman
                  Joined:

                  @pechelman This one?:

                  IMG_1114.png

                  If so, you may need to clear your cache and re login.

                  Edit: Is the home button not showing for you in the upper left hand corner?

                  Screenshot 2024-10-23 at 3.59.07 PM.png

                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                  last edited by goosehd 1 Reply Last reply Reply Quote 1
                  • pechelmanP
                    pechelman
                    啓蒙家
                    Joined:

                    ah, definitely a cache issue. That fixed it right away. Thanks @goosehd

                    last edited by 1 Reply Last reply Reply Quote 1
                    • Danimal506D
                      Danimal506
                      Haraki san Expert
                      @cityofdelusion
                      Joined:

                      @cityofdelusion If you are on a desktop, could you use the “ctrl-s” Search function to look for keywords to be helpful?
                      I’m a “scroll until I find what I’m looking for” guy myself because im on an iPhone.

                      WTB:
                      IHC-06
                      IHSW-70 L or XL
                      UHF Pillow Cover

                      last edited by 1 Reply Last reply Reply Quote 1
                      • goosehdG
                        goosehd
                        Mod Squad
                        Joined:

                        @Mister_Brue I have not had that problem. Do you have your zoom setting to 100%, higher?? May be the cause of your issue.

                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                        last edited by 1 Reply Last reply Reply Quote 0
                        • WhiskeySandwichW
                          WhiskeySandwich
                          啓蒙家
                          Joined:

                          Idk if this has been mentioned above, sorry I only went up a few, but I keep having credential issues on my mobile. It will occasionally log me out and then says my auto-login (keychain?) is invalid and locks my account.

                          "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
                          -Seneca

                          last edited by 1 Reply Last reply Reply Quote 0
                          • D
                            DrPat
                            Iron Heart Deity
                            Joined:

                            When I get to this screen on my iPhone I can’t get rid of the black box. I had to close the browser and open a new one.

                            IMG_1199.png

                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @DrPat
                              Joined:

                              @DrPat Sorry, we'll check this out asap

                              The devil is in the detail..

                              last edited by AlexA IH-GARYI D Tago MagoT todyT 5 Replies Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                @AdamJ
                                Joined:

                                @AdamJ same

                                last edited by 1 Reply Last reply Reply Quote 0
                                • IH-GARYI
                                  IH-GARY
                                  Haraki san Student
                                  @AdamJ
                                  Joined:

                                  @AdamJ Same here, iPhone 16 Pro/iOS 18.1.1

                                  My contribution, to urban blues…

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • D
                                    DrPat
                                    Iron Heart Deity
                                    @AdamJ
                                    Joined:

                                    @AdamJ thanks. It doesn’t seem to happen every time I open the black box. I’m trying to figure out how I can consistently reproduce it.

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • Tago MagoT
                                      Tago Mago
                                      Mod Squad
                                      @AdamJ
                                      Joined:

                                      @AdamJ I sometimes have this issue when I swipe to return to the previous page

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • todyT
                                        tody
                                        啓蒙家
                                        @AdamJ
                                        Joined:

                                        @AdamJ I have a probably related issue with the chat window, can't get rid of that on my cellphone either when I open it through notifications.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • endoE
                                          endo
                                          見習いボス
                                          Joined:

                                          I'm getting '403' pages when trying to get into the forum by bookmarks. Only way that seems to work is via the Forum link on the shop's page. Even the google link doesn't work. Am I the only one? What's wrong?

                                          si tacuisses

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            Yeah, we have been having issues I am afraid. Tech guys will look at it Monday....

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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