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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • steelworkerS
      steelworker
      見習いボス
      Joined:

      I haven't had any problems with UPS in the States.

      Those are my principles, and if you don't like them…
      Well, I have others.

      last edited by 1 Reply Last reply Reply Quote 0
      • BroarkB
        Broark
        Joined:

        UPS works great stateside, not much experience with DHL personally.

        last edited by 1 Reply Last reply Reply Quote 0
        • ChrisC
          Chris
          Raw and Unwashed
          Joined:

          UPS is great for me; the guy is usually here 3-4 days a week.  DHL has been some sort of issue every time I've been unable to avoid them.

          last edited by 1 Reply Last reply Reply Quote 0
          • DionD
            Dion
            Joined:

            Maybe a poll could be helpful?

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              It won't.  We're going to DHL and make a decision going forward based on empirical feedback.

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • SeulS
                Seul
                Joined:

                Fuck it - let science figure it out, right!.

                last edited by 1 Reply Last reply Reply Quote 0
                • Jordonf9J
                  Jordonf9
                  Raw and Unwashed
                  Joined:

                  UPS normally gets here 2-3 business days once shipped
                  DHL seems to take 1-2 business days once shipped (ordered yesterday, shipped today, be here tomorrow, that is FAST!)

                  last edited by 1 Reply Last reply Reply Quote 0
                  • WinchyW
                    Winchy
                    Raw and Unwashed
                    Joined:

                    That would be quick! Keep us posted please.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • FurattoHeddoF
                      FurattoHeddo
                      Joined:

                      Never had a problem with UPS, nor with DHL, so either way is fine by me.. As long as it's not FEDEX 🙂

                      "Don't ever be sorry"

                      last edited by 1 Reply Last reply Reply Quote 0
                      • steelworkerS
                        steelworker
                        見習いボス
                        Joined:

                        DHL shipped Tuesday, arrived on Thursday. Very good.

                        Those are my principles, and if you don't like them…
                        Well, I have others.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Jordonf9J
                          Jordonf9
                          Raw and Unwashed
                          Joined:

                          Not liking DHL. The estimated arrival always sound/look good, but they haven't met either of them on time.

                          My Wescos were said to be here yesterday, I figured that wouldn't happen and it didn't. They left NY a few minutes past 3AM this morning to go to Harrisburg, it only takes 3 hours to get to Harrisburg from NY,NY. Almost 8 hours later, no update, no delivery, nothing.

                          Not digging DHL that much. UPS is pretty darn accurate when it comes to estimates and delivering them on time.

                          Using UPS for YEARS through business connections, they do handle their shipments pretty…I mean REALLY CRAPPY, haha. But with these items it doesn't matter.

                          Update: DHL now updated it's en route to be delivered. Guess they send out their couriers later than I'm used to. UPS is like 7 or so in the AM and if it don't get out early, it waits till the next day.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Madame ButtonflyM
                            Madame Buttonfly
                            IHUK Crew
                            Joined:

                            @den213:

                            The only delivery company I had no issues with is UPS (and I tried them all) so they definitely have my vote. Are you talking about DHL or DHL Express? The latter is superb the first is meh. (They are two separate divisions).

                            It's DHL Express (at least that's what on the invoice!)  On the whole, feedback on DHL is really positive.  We would like to streamline our courier services (currently using 4, which means 4 different processes, 4 lots of pickups etc. etc.) and of course our discounts are based on level of business so to get best efficiency and pricing (we would like to keep our free shipping threshhold at $200) we probably need to drop at least one of them…

                            AKA Mrs G

                            last edited by 1 Reply Last reply Reply Quote 0
                            • A
                              AlanJ
                              Joined:

                              My vote is Interlink - which i think is UPS- next day delivery, time slot, you can even follow white van man on a map to the door, i am in the UK tho'.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                Interlink is DPD is not UPS.  Interlinks currently remains are preferred UK carrier…

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • ROmanR
                                  ROman
                                  Haraki san Prodigy
                                  Joined:

                                  DHL, Sorry but I will add my 2 cents worth about DHL. Our company used to use them prior to DHL going international only with no domestic service. They were half arsed at best prior to going international, now on serving the US, probably most cities or airports are lucky if there is one yellow DHL van making deliveries. Still waiting my last order.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • ROmanR
                                    ROman
                                    Haraki san Prodigy
                                    Joined:

                                    My shirts arrived this AM. They were slated for late Fri. delivery, which I thought odd, but anyway, they got here today.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      Is that slower, faster or the same as UPS?  One of the things that I think is good about DHL is that you can change routing on the fly….

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • dylantbmayesD
                                        dylantbmayes
                                        Joined:

                                        @Giles:

                                        … One of the things that I think is good about DHL is that you can change routing on the fly....

                                        God, that must come in handy!

                                        INSTAGRAM: @DYLANTBMAYES | FACEBOOK.COM/DYLANTBMAYES

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          Very, it is about the most annoying thing imaginable, that you can't do that with UPS,  Plus the support staff at UPS have been taught to spell support…..

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • manufc10M
                                            manufc10
                                            Iron Heart Deity
                                            Joined:

                                            I'll chime in and say my vote goes for DHL 100%.  The ability to waive the signature required upon delivery is worth it's weight in effin gold.  This was a huge inconvenience for me when UPS was handling deliveries.  A signature would always be required with UPS.  I work a normal job like most people so there is no way I would ever be home when they would attempt delivery unless I took the damn day off of work.  So this meant a phone call to UPS, getting put on hold, being transferred to their international department, talking to someone for about 5 minutes to have the package dropped off at a local UPS center.  My local UPS center is only open till 6pm so half the time I wouldn't make it there to pick up my package after work.  This sometimes meant that I would get a package delivered on say a Tues or Wed but woulnd't actually be able to get to the local UPS center until Saturday to get my shirt or jeans.  Pain in the ass.

                                            I am more than happy with DHL and quite honestly it allows me to make purchases more freely through IHUK than it did in the past.  Before I would be a bit hesitant unless I absolutely wanted the item.  Bottom line is because of DHL's option to waive the signature required I will spend more with IHUK.

                                            last edited by 1 Reply Last reply Reply Quote 0
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