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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • PeterP
      Peter
      啓蒙家
      Joined:

      Can't say that I'm satisfied with UPS. Wouldn't mind the switch.

      last edited by 1 Reply Last reply Reply Quote 0
      • steelworkerS
        steelworker
        見習いボス
        Joined:

        I haven't had any problems with UPS in the States.

        Those are my principles, and if you don't like them…
        Well, I have others.

        last edited by 1 Reply Last reply Reply Quote 0
        • BroarkB
          Broark
          Joined:

          UPS works great stateside, not much experience with DHL personally.

          last edited by 1 Reply Last reply Reply Quote 0
          • ChrisC
            Chris
            Raw and Unwashed
            Joined:

            UPS is great for me; the guy is usually here 3-4 days a week.  DHL has been some sort of issue every time I've been unable to avoid them.

            last edited by 1 Reply Last reply Reply Quote 0
            • DionD
              Dion
              Joined:

              Maybe a poll could be helpful?

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                It won't.  We're going to DHL and make a decision going forward based on empirical feedback.

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • SeulS
                  Seul
                  Joined:

                  Fuck it - let science figure it out, right!.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Jordonf9J
                    Jordonf9
                    Raw and Unwashed
                    Joined:

                    UPS normally gets here 2-3 business days once shipped
                    DHL seems to take 1-2 business days once shipped (ordered yesterday, shipped today, be here tomorrow, that is FAST!)

                    last edited by 1 Reply Last reply Reply Quote 0
                    • WinchyW
                      Winchy
                      Raw and Unwashed
                      Joined:

                      That would be quick! Keep us posted please.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • FurattoHeddoF
                        FurattoHeddo
                        Joined:

                        Never had a problem with UPS, nor with DHL, so either way is fine by me.. As long as it's not FEDEX 🙂

                        "Don't ever be sorry"

                        last edited by 1 Reply Last reply Reply Quote 0
                        • steelworkerS
                          steelworker
                          見習いボス
                          Joined:

                          DHL shipped Tuesday, arrived on Thursday. Very good.

                          Those are my principles, and if you don't like them…
                          Well, I have others.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Jordonf9J
                            Jordonf9
                            Raw and Unwashed
                            Joined:

                            Not liking DHL. The estimated arrival always sound/look good, but they haven't met either of them on time.

                            My Wescos were said to be here yesterday, I figured that wouldn't happen and it didn't. They left NY a few minutes past 3AM this morning to go to Harrisburg, it only takes 3 hours to get to Harrisburg from NY,NY. Almost 8 hours later, no update, no delivery, nothing.

                            Not digging DHL that much. UPS is pretty darn accurate when it comes to estimates and delivering them on time.

                            Using UPS for YEARS through business connections, they do handle their shipments pretty…I mean REALLY CRAPPY, haha. But with these items it doesn't matter.

                            Update: DHL now updated it's en route to be delivered. Guess they send out their couriers later than I'm used to. UPS is like 7 or so in the AM and if it don't get out early, it waits till the next day.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Madame ButtonflyM
                              Madame Buttonfly
                              IHUK Crew
                              Joined:

                              @den213:

                              The only delivery company I had no issues with is UPS (and I tried them all) so they definitely have my vote. Are you talking about DHL or DHL Express? The latter is superb the first is meh. (They are two separate divisions).

                              It's DHL Express (at least that's what on the invoice!)  On the whole, feedback on DHL is really positive.  We would like to streamline our courier services (currently using 4, which means 4 different processes, 4 lots of pickups etc. etc.) and of course our discounts are based on level of business so to get best efficiency and pricing (we would like to keep our free shipping threshhold at $200) we probably need to drop at least one of them…

                              AKA Mrs G

                              last edited by 1 Reply Last reply Reply Quote 0
                              • A
                                AlanJ
                                Joined:

                                My vote is Interlink - which i think is UPS- next day delivery, time slot, you can even follow white van man on a map to the door, i am in the UK tho'.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  Interlink is DPD is not UPS.  Interlinks currently remains are preferred UK carrier…

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • ROmanR
                                    ROman
                                    Haraki san Prodigy
                                    Joined:

                                    DHL, Sorry but I will add my 2 cents worth about DHL. Our company used to use them prior to DHL going international only with no domestic service. They were half arsed at best prior to going international, now on serving the US, probably most cities or airports are lucky if there is one yellow DHL van making deliveries. Still waiting my last order.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • ROmanR
                                      ROman
                                      Haraki san Prodigy
                                      Joined:

                                      My shirts arrived this AM. They were slated for late Fri. delivery, which I thought odd, but anyway, they got here today.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        Is that slower, faster or the same as UPS?  One of the things that I think is good about DHL is that you can change routing on the fly….

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • dylantbmayesD
                                          dylantbmayes
                                          Joined:

                                          @Giles:

                                          … One of the things that I think is good about DHL is that you can change routing on the fly....

                                          God, that must come in handy!

                                          INSTAGRAM: @DYLANTBMAYES | FACEBOOK.COM/DYLANTBMAYES

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            Very, it is about the most annoying thing imaginable, that you can't do that with UPS,  Plus the support staff at UPS have been taught to spell support…..

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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