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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • DionD
      Dion
      Joined:

      The only delivery company I had no issues with is UPS (and I tried them all) so they definitely have my vote. Are you talking about DHL or DHL Express? The latter is superb the first is meh. (They are two separate divisions).

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        DHL

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • S
          sabergirl
          見習いボス
          Joined:

          They have more reach now, but even as of five years ago, DHL was lacking in locations and reputation in the USA. I never see their trucks around here, and I think they share an office with UPS. But, I do live in a small town.

          Sent from my iPhone using Tapatalk

          last edited by 1 Reply Last reply Reply Quote 0
          • PeterP
            Peter
            啓蒙家
            Joined:

            Can't say that I'm satisfied with UPS. Wouldn't mind the switch.

            last edited by 1 Reply Last reply Reply Quote 0
            • steelworkerS
              steelworker
              見習いボス
              Joined:

              I haven't had any problems with UPS in the States.

              Those are my principles, and if you don't like them…
              Well, I have others.

              last edited by 1 Reply Last reply Reply Quote 0
              • BroarkB
                Broark
                Joined:

                UPS works great stateside, not much experience with DHL personally.

                last edited by 1 Reply Last reply Reply Quote 0
                • ChrisC
                  Chris
                  Raw and Unwashed
                  Joined:

                  UPS is great for me; the guy is usually here 3-4 days a week.  DHL has been some sort of issue every time I've been unable to avoid them.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • DionD
                    Dion
                    Joined:

                    Maybe a poll could be helpful?

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      It won't.  We're going to DHL and make a decision going forward based on empirical feedback.

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • SeulS
                        Seul
                        Joined:

                        Fuck it - let science figure it out, right!.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Jordonf9J
                          Jordonf9
                          Raw and Unwashed
                          Joined:

                          UPS normally gets here 2-3 business days once shipped
                          DHL seems to take 1-2 business days once shipped (ordered yesterday, shipped today, be here tomorrow, that is FAST!)

                          last edited by 1 Reply Last reply Reply Quote 0
                          • WinchyW
                            Winchy
                            Raw and Unwashed
                            Joined:

                            That would be quick! Keep us posted please.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • FurattoHeddoF
                              FurattoHeddo
                              Joined:

                              Never had a problem with UPS, nor with DHL, so either way is fine by me.. As long as it's not FEDEX 🙂

                              "Don't ever be sorry"

                              last edited by 1 Reply Last reply Reply Quote 0
                              • steelworkerS
                                steelworker
                                見習いボス
                                Joined:

                                DHL shipped Tuesday, arrived on Thursday. Very good.

                                Those are my principles, and if you don't like them…
                                Well, I have others.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Jordonf9J
                                  Jordonf9
                                  Raw and Unwashed
                                  Joined:

                                  Not liking DHL. The estimated arrival always sound/look good, but they haven't met either of them on time.

                                  My Wescos were said to be here yesterday, I figured that wouldn't happen and it didn't. They left NY a few minutes past 3AM this morning to go to Harrisburg, it only takes 3 hours to get to Harrisburg from NY,NY. Almost 8 hours later, no update, no delivery, nothing.

                                  Not digging DHL that much. UPS is pretty darn accurate when it comes to estimates and delivering them on time.

                                  Using UPS for YEARS through business connections, they do handle their shipments pretty…I mean REALLY CRAPPY, haha. But with these items it doesn't matter.

                                  Update: DHL now updated it's en route to be delivered. Guess they send out their couriers later than I'm used to. UPS is like 7 or so in the AM and if it don't get out early, it waits till the next day.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Madame ButtonflyM
                                    Madame Buttonfly
                                    IHUK Crew
                                    Joined:

                                    @den213:

                                    The only delivery company I had no issues with is UPS (and I tried them all) so they definitely have my vote. Are you talking about DHL or DHL Express? The latter is superb the first is meh. (They are two separate divisions).

                                    It's DHL Express (at least that's what on the invoice!)  On the whole, feedback on DHL is really positive.  We would like to streamline our courier services (currently using 4, which means 4 different processes, 4 lots of pickups etc. etc.) and of course our discounts are based on level of business so to get best efficiency and pricing (we would like to keep our free shipping threshhold at $200) we probably need to drop at least one of them…

                                    AKA Mrs G

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • A
                                      AlanJ
                                      Joined:

                                      My vote is Interlink - which i think is UPS- next day delivery, time slot, you can even follow white van man on a map to the door, i am in the UK tho'.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        Interlink is DPD is not UPS.  Interlinks currently remains are preferred UK carrier…

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • ROmanR
                                          ROman
                                          Haraki san Prodigy
                                          Joined:

                                          DHL, Sorry but I will add my 2 cents worth about DHL. Our company used to use them prior to DHL going international only with no domestic service. They were half arsed at best prior to going international, now on serving the US, probably most cities or airports are lucky if there is one yellow DHL van making deliveries. Still waiting my last order.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • ROmanR
                                            ROman
                                            Haraki san Prodigy
                                            Joined:

                                            My shirts arrived this AM. They were slated for late Fri. delivery, which I thought odd, but anyway, they got here today.

                                            last edited by 1 Reply Last reply Reply Quote 0
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