SHIPPING

[Giles]

DHL

[sabergirl]

They have more reach now, but even as of five years ago, DHL was lacking in locations and reputation in the USA. I never see their trucks around here, and I think they share an office with UPS. But, I do live in a small town.

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[Peter]

Can't say that I'm satisfied with UPS. Wouldn't mind the switch.

[steelworker]

I haven't had any problems with UPS in the States.

[Broark]

UPS works great stateside, not much experience with DHL personally.

[Chris]

UPS is great for me; the guy is usually here 3-4 days a week.  DHL has been some sort of issue every time I've been unable to avoid them.

[Dion]

Maybe a poll could be helpful?

[Giles]

It won't.  We're going to DHL and make a decision going forward based on empirical feedback.

[Seul]

Fuck it - let science figure it out, right!.

[Jordonf9]

UPS normally gets here 2-3 business days once shipped
DHL seems to take 1-2 business days once shipped (ordered yesterday, shipped today, be here tomorrow, that is FAST!)

[Winchy]

That would be quick! Keep us posted please.

[FurattoHeddo]

Never had a problem with UPS, nor with DHL, so either way is fine by me.. As long as it's not FEDEX

[steelworker]

DHL shipped Tuesday, arrived on Thursday. Very good.

[Jordonf9]

Not liking DHL. The estimated arrival always sound/look good, but they haven't met either of them on time.

My Wescos were said to be here yesterday, I figured that wouldn't happen and it didn't. They left NY a few minutes past 3AM this morning to go to Harrisburg, it only takes 3 hours to get to Harrisburg from NY,NY. Almost 8 hours later, no update, no delivery, nothing.

Not digging DHL that much. UPS is pretty darn accurate when it comes to estimates and delivering them on time.

Using UPS for YEARS through business connections, they do handle their shipments pretty…I mean REALLY CRAPPY, haha. But with these items it doesn't matter.

Update: DHL now updated it's en route to be delivered. Guess they send out their couriers later than I'm used to. UPS is like 7 or so in the AM and if it don't get out early, it waits till the next day.

[Madame Buttonfly]

@den213:

The only delivery company I had no issues with is UPS (and I tried them all) so they definitely have my vote. Are you talking about DHL or DHL Express? The latter is superb the first is meh. (They are two separate divisions).

It's DHL Express (at least that's what on the invoice!)  On the whole, feedback on DHL is really positive.  We would like to streamline our courier services (currently using 4, which means 4 different processes, 4 lots of pickups etc. etc.) and of course our discounts are based on level of business so to get best efficiency and pricing (we would like to keep our free shipping threshhold at $200) we probably need to drop at least one of them…

[AlanJ]

My vote is Interlink - which i think is UPS- next day delivery, time slot, you can even follow white van man on a map to the door, i am in the UK tho'.

[Giles]

Interlink is DPD is not UPS.  Interlinks currently remains are preferred UK carrier…

[ROman]

DHL, Sorry but I will add my 2 cents worth about DHL. Our company used to use them prior to DHL going international only with no domestic service. They were half arsed at best prior to going international, now on serving the US, probably most cities or airports are lucky if there is one yellow DHL van making deliveries. Still waiting my last order.

[ROman]

My shirts arrived this AM. They were slated for late Fri. delivery, which I thought odd, but anyway, they got here today.

[Giles]

Is that slower, faster or the same as UPS?  One of the things that I think is good about DHL is that you can change routing on the fly….