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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
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    • endoE
      endo
      見習いボス
      Joined:

      @Alex I understand, it's a frustrating matter and I know you do what you can. I can only imagine what enormous costs you already must have had trying to get this solved. Maybe this is the situation where the solidarity in the forum will find a solution against all odds from brexshit, like the ideas from @weftyarn and @tody

      si tacuisses

      last edited by 1 Reply Last reply Reply Quote 0
      • van OlzonV
        van Olzon
        Raw and Unwashed
        @endo
        Joined:

        @endo said in SHIPPING:

        @Alex and @Giles apart from all love and friendship, I must say I'm still irritated and disappointed by this exclusive shipping condition for Germany. Don't think it was a good move. I understand your commercial problem, but from my perspective you have shifted it over to the german customers instead of finding a customer friendly solution. I do not know - despite all my loyalty vouchers - how I could possibly make orders from IHUK under reasonable circumstance for myself. Collecting stack orders from different german customers in Gosport, sending them over to one of them and getting them distributed here by ourselves would probably work (as long as the orders are somewhat in the same timeframe), but it would be a solution in our shoulders, and I would have expected you to find anything like that. Sorry, for speaking so openly here, but you know how much I admire you work, and I think you can beare it.

        Exactly this^…… couldn‘t find better words. Thanks.

        I quit on ordering at least 3 times an item since the change because it would be to expensive or can‘t find the Product at EU retailers after browsing 5-6 shitty Websites to find it. Nobody offers the full range (understandable) and it‘s a pain in the a* to find it.
        And especially for Bottoms are additional costs if you want them hemmed. Shipping from retailer, shipping to hemming service and back, hemming service. Extra of 50-60€ min. And after all a much longer waiting time before I can have the pants on my legs.

        This is what the great IH customer service was all about in the past for me. Seeing the product in the shop, knowing the price, ordering by click, two days later seeing a brown truck with a brown man handing me over a blue bag. Perfect.

        . BEHIND EVERY CLEVER GIRL IS A GUY WITH A BEARD AND GLASSES .

        last edited by Zander76Z 1 Reply Last reply Reply Quote 0
        • endoE
          endo
          見習いボス
          Joined:

          Bildschirm­foto 2023-06-30 um 05.15.29.png

          this is VERY GOOD news, thank you!

          si tacuisses

          last edited by 1 Reply Last reply Reply Quote 2
          • Daniel SanD
            Daniel San
            見習いボス
            Joined:

            as Endo said , very good news !
            I’am very happy about this solution 🙂
            Thank you 🙏

            last edited by 1 Reply Last reply Reply Quote 1
            • Tago MagoT
              Tago Mago
              Mod Squad
              Joined:

              Really happy with this as well. Had great experiences buying from Statement and IH Germany, but neither of them has the capacity to offer the full range. Great news and big thanks for finding a solution, that hopefully works for you too

              last edited by 1 Reply Last reply Reply Quote 1
              • weftyarnW
                weftyarn
                啓蒙家
                Joined:

                This is awesome! Thanks to the whole team for doing everything necessary to make this possible.

                Use it or lose it.

                last edited by 1 Reply Last reply Reply Quote 1
                • KasiK
                  Kasi
                  見習いボス
                  Joined:

                  golden days are coming again

                  The world's insane
                  While you drink champagne
                  And I'm livin' in black rain 4Q 🖕

                  last edited by 1 Reply Last reply Reply Quote 1
                  • Fades for futureF
                    Fades for future
                    Iron Heart Deity
                    Joined:

                    Yes, that's awesome💯

                    last edited by 1 Reply Last reply Reply Quote 1
                    • Jan_L.J
                      Jan_L.
                      Haraki san Student
                      Joined:

                      Really happy. good news 🙏

                      Insta @jan_lehn

                      last edited by 1 Reply Last reply Reply Quote 1
                      • dinobarnesberlinD
                        dinobarnesberlin
                        啓蒙家
                        Joined:

                        Yes Yes Yes!!
                        This is the best news !!!
                        Thanks guys for finding this solution!
                        Nobody does it like Gosport!

                        last edited by 1 Reply Last reply Reply Quote 1
                        • AdamCA
                          AdamC
                          IHUK Crew
                          Joined:

                          Thanks guys, Its been a tough few years researching and trying different processes, looking forward to hopefully kitting some of you out with awesome clothes more regularly 😄

                          last edited by 1 Reply Last reply Reply Quote 5
                          • jerkulesJ
                            jerkules
                            啓蒙家
                            Joined:

                            Great result for all the German dudes, well done IH!

                            last edited by 1 Reply Last reply Reply Quote 0
                            • TwistlockT
                              Twistlock
                              啓蒙家
                              Joined:

                              This is great news indeed!!!

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Fl4vMF
                                Fl4vM
                                Haraki san Student
                                Joined:

                                That's good news and i'm happy for my german friends. Seems they struggled for a long time with shipping prices.

                                Unfortunately this is less good for other countries like mine (:flag-fr:) as we go from free shipping to 20€ but if it's the price to keep an healthy business at IHUK i'm fine with it. 🙂

                                IG : ruggedm4n

                                last edited by 1 Reply Last reply Reply Quote 1
                                • Jan_L.J
                                  Jan_L.
                                  Haraki san Student
                                  Joined:

                                  It´s nice to have the good old brown paper bag back in Germany 🙂

                                  20230706_073446_resized.jpg

                                  20230706_073633_resized.jpg

                                  Insta @jan_lehn

                                  last edited by Jan_L. T4920T 1 Reply Last reply Reply Quote 3
                                  • weftyarnW
                                    weftyarn
                                    啓蒙家
                                    Joined:

                                    Enjoy @Jan_L 👌🏾

                                    Love the package design with the typo. Looks like some classic @Steve ? 😉

                                    Use it or lose it.

                                    last edited by SteveS 1 Reply Last reply Reply Quote 1
                                    • Jan_L.J
                                      Jan_L.
                                      Haraki san Student
                                      Joined:

                                      @weftyarn Thank you 🤙

                                      Insta @jan_lehn

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • SteveS
                                        Steve
                                        IHUK Crew
                                        @weftyarn
                                        Joined:

                                        @weftyarn you know me too well!

                                        insta
                                        @saturdaytypefever
                                        @steve_ironheart

                                        last edited by MattM 1 Reply Last reply Reply Quote 2
                                        • T4920T
                                          T4920
                                          見習いボス
                                          @Jan_L.
                                          Joined:

                                          @Jan_L The lighting here really brings the Madras to life! Never considered one before, until now...

                                          “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • TobiT
                                            Tobi
                                            Haraki san Prodigy
                                            Joined:

                                            I am confused: where is the link to the updated shipping policy, and what is the good news several of the latest posts mention?

                                            last edited by AlexA 1 Reply Last reply Reply Quote 0
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