Iron Heart Loyalty Vouchers - 2026 and Beyond

[jimcord]

Thank you for your transparency and trying to explain the decisions that all of you are having to make. I’m certainly congratulations are due, in this climate of increasing costs for materials and supplies that you have managed to have customer demands that exceed your ability to make enough product! I think most companies would love to have that problem. Asked for perks and discounts, as Giles said it’s none of our business to praise or scold their business practices. Every company has some form of reward program and it’s naïve to think that a brand at this price point does not have a way to celebrate their premier customers. The truth of the matter is every customer whether they buy one item or 100 items always gets treated well by this company. It only makes natural sense that the whales are thanked for their continued patronage.
Ask for what would I like to see? It’s pretty simple.:
Please keep the company privately owned. Do not sell to private equity. I know that’s not even an option. I’m just saying that every company I’ve seen that sells to private equity goes to shit. The attraction of this company to me is the personalization that we can actually reach out and talk to the leaders and managers of this company and get a response and have fun dialogue.
Secondly, don’t change your quality at all, if anything keeps striving for even better that’s what brought us here.
Thirdly, the customer service of this company to me a second to none, other companies should strive to have this level of how they treat their customers.
Fourth, I love that you guys do meet and greets, and that you actually attend! Driving to Los Angeles and meeting the crew from Japan and England cemented my thoughts and feelings about this brand.
Finally, as a United States citizen, and with all the craziness going on over here, I think I can speak and say thank you for the effort made to deal with the tariff nonsense and the efforts made to make it easy to continue purchasing your products.
Finally, just do what is best to continue to make the best products you can make, and continue with terrific way to engage with us like this amazing forum where so many nice people coexist

[gazza61]

my ironheart reward is meeting so many interesting people at their great meets ,always feeling included and never felt unwelcome.looking forward to the next one.

[Tago Mago]

@gazza61 Amen to that. First event I attended was Hamburg, and I was a bit apprehensive to be honest. Turns out I needn’t have been, and afterwards I thought to myself why I hadn’t gone to Gosport the year before. To steal @goosehd‘s line, come for the clothes, stay for the people

[Giles]

@Stringthing75 Thank you. I loved that.