Why do some people expect/want a reward for buying stuff? Isn’t a well-made item enough?
I wasn’t aware a loyalty scheme existed - my purchases are sometimes quite spaced out (sometimes by years), which is probably why. Also I’ve sometimes bought IH stuff from SE and R&H.
Controversial idea perhaps, but I’d consider going the other direction and adding a surcharge to purchases after an individual has reached a certain annual spend. IH then donates the surcharge to charity, and it doesn’t stop people buying things if they have the funds to support an indulgent clothing habit.
