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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

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    • D
      DrPat
      Iron Heart Deity
      Joined:

      @Chap:

      Austria's not affected so far? Thought we do have the worst custom guys…

      I've had the German customs guys look up used Visvim sneakers on the internet to see how much they cost.

      Amazingly, the Swiss let everything through.  I guess that's the sign of a truly rich country 😉

      last edited by 1 Reply Last reply Reply Quote 0
      • DmartD
        Dmart
        啓蒙家
        Joined:

        It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

        last edited by 1 Reply Last reply Reply Quote 0
        • weftyarnW
          weftyarn
          啓蒙家
          Joined:

          I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

          Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

          I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

          IH Germany* offers the full lineup through their web shop
          IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
          IHUK sends that collected order in one shipping to IH Germany
          IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

          This is basically stacking, but as a group.

          If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
          If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

          This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
          but figured it'd make much more sense to try and find solutions.

          Cheers from Munich
          Emil

          Use it or lose it.

          last edited by 1 Reply Last reply Reply Quote 0
          • T
            the246guy
            Haraki san Prodigy
            Joined:

            This is really bad to hear. Premium shipping costs on already premium prices.

            IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
            IHSH-251 | IHSH-07 | IHSH-246 * 2

            last edited by 1 Reply Last reply Reply Quote 0
            • endoE
              endo
              見習いボス
              Joined:

              I like your suggestions @weftyarn

              si tacuisses

              last edited by 1 Reply Last reply Reply Quote 0
              • Max PowerM
                Max Power
                Raw and Unwashed
                Joined:

                @weftyarn:

                I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

                Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

                I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

                IH Germany* offers the full lineup through their web shop
                IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
                IHUK sends that collected order in one shipping to IH Germany
                IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

                This is basically stacking, but as a group.

                If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
                If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

                This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
                but figured it'd make much more sense to try and find solutions.

                Cheers from Munich
                Emil

                I thought the cost driving factor are the customs that have to be paid in advance through ihuk, those would still be applied in that model and also depend on the value.

                @elclintor:

                > I don't care what people say.. The Max Power way is the right way…

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  Great suggestions. I think that our plan is that this will naturally happen over time anyway. As German shops see a spike in demand for product from customers, they will in turn buy more and a wider range from us via preorders and therefore have more available to sell domestically.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    Joined:

                    @weftyarn:

                    the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong).

                    The largest cost is the duty, vat, and fees applied as a percentage of the value of every item within one shipment.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • louisboscoL
                      louisbosco
                      啓蒙家
                      Joined:

                      ordered Tuesday night, arrived Friday arvo. fucking brilliant!

                      "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                      • Harvey Specter
                      last edited by 1 Reply Last reply Reply Quote 0
                      • KasiK
                        Kasi
                        見習いボス
                        Joined:

                        Drinks on you then lol

                        Sent from my iPhone using Tapatalk

                        The world's insane
                        While you drink champagne
                        And I'm livin' in black rain 4Q 🖕

                        last edited by 1 Reply Last reply Reply Quote 0
                        • louisboscoL
                          louisbosco
                          啓蒙家
                          Joined:

                          @Kasi September then  😉

                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                          • Harvey Specter
                          last edited by 1 Reply Last reply Reply Quote 0
                          • KasiK
                            Kasi
                            見習いボス
                            Joined:

                            @louisbosco:

                            @Kasi September then  😉

                            Make it zero percent alcohol..

                            For me
                            😉

                            The world's insane
                            While you drink champagne
                            And I'm livin' in black rain 4Q 🖕

                            last edited by 1 Reply Last reply Reply Quote 0
                            • todyT
                              tody
                              啓蒙家
                              Joined:

                              I sneaked my way around the German surcharge this week while vacationing in the Netherlands  😉
                              Great service as always, ordered Tuesday evening, shipped Wednesday morning, arrived on Thursday.
                              Funny enough, the shipment went to Cologne first (where I live), and was then forwarded to the Dutchies…

                              last edited by 1 Reply Last reply Reply Quote 0
                              • MattM
                                Matt
                                見習いボス
                                Joined:

                                @Kasi:

                                @louisbosco:

                                @Kasi September then  😉

                                Make it zero percent alcohol..

                                For me
                                😉

                                Cheap date.  My kind of guy.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • S
                                  SteileG
                                  Joined:

                                  @Dmart:

                                  It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

                                  I didn‘t find any information on the website or forum about taxes when shipping from IH UK to Switzerland. Are the taxes covered by IH? Or will I have to pay them?

                                  Thank you in advance!

                                  PS: It might make sense to add this kind of information to the Shipping FAQ‘s.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    They are not I am afraid. Shipping is included for purchases over USD200 or equivalent.  We’ll look at adding this info, thanks for the suggestion.

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • DmartD
                                      Dmart
                                      啓蒙家
                                      Joined:

                                      Another Swiss guy, finally  😃 greetings from Lucerne.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • D
                                        DrPat
                                        Iron Heart Deity
                                        Joined:

                                        When I just look at the web store on my mobile the following popped up.  It says that IH covers import tax.  Maybe it’s an old message that was stuck in the queue, but it still had the little red flag on it.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          We do still cover the duties and taxes when shipping to Germany, the only thing that has changed is that we have to charge customers a shipping fee. The package will be shipped DDP

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • todyT
                                            tody
                                            啓蒙家
                                            Joined:

                                            I received the newsletter regarding the christmas holidays and opening times.
                                            My question is - can you instruct UPS to deliver on a specific date?
                                            Like: ship it out before christmas, but deliver it no earlier than the 27th?

                                            (The reason for this question is that I want to get another UHF in XS for the missus, and obviously no german retailer has that size in stock. But we're in the Netherlands the week after christmas, and thus I could circumvent the shipping charge by having it shipped there…)

                                            last edited by 1 Reply Last reply Reply Quote 0
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