• Home
    • Recent
    • Calendar
    • Register
    • Login
    Iron Heart Forum
    Iron Heart Forum

    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
    137
    610
    186.3k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T.J.T
      T.J.
      Joined:

      I it as a bitter pill. But I think it’s fair.
      If you ever been in a German Tax office it is better to pay 75€ for shipping etc .
      And you could use the stacking option to minimize costs a bit.

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:

        @thomas01:

        I it as a bitter pill. But I think it’s fair.
        If you ever been in a German Tax office it is better to pay 75€ for shipping etc .
        And you could use the stacking option to minimize costs a bit.

        Thanks, @thomas01 and exactly that on shipping

        Again, I want to point out that we will constantly review the shipping charge. We are not using this as some way to over inflate our margins

        last edited by 1 Reply Last reply Reply Quote 0
        • endoE
          endo
          見習いボス
          Joined:

          I know you're doing what you can and this must have been a very hard decision for IHUK. Still, mainly sad. I very much hope this will prompt german retailers to ordering more products from you, so we can get them from them. Frankly speaking, ordering a shirt for 250-300€ plus 75€ for shipping seems inadequate even if it's Ironheart.

          si tacuisses

          last edited by 1 Reply Last reply Reply Quote 0
          • endoE
            endo
            見習いボス
            Joined:

            … and f*ck BREXIT

            si tacuisses

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              Joined:

              @endo:

              Frankly speaking, ordering a shirt for 250-300€ plus 75€ for shipping seems inadequate even if it's Ironheart.

              We do understand this entirely, and very much hope that the shift is demand from us to German shops will help..

              prompt german retailers to ordering more products from you

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                @endo:

                … and f*ck BREXIT

                QFT

                last edited by 1 Reply Last reply Reply Quote 0
                • Jan_L.J
                  Jan_L.
                  Haraki san Student
                  Joined:

                  Sad news  😞
                  This will mean that I will only order very well selected items. So far I've pulled the trigger more often.

                  Insta @jan_lehn

                  last edited by 1 Reply Last reply Reply Quote 0
                  • van OlzonV
                    van Olzon
                    Raw and Unwashed
                    Joined:

                    Not cool. (especially without an announcement before …)

                    No german retailer offers the full range.
                    Not to forget. No one offers the outstanding hemming service with a Union Special.
                    Extra costs of 40€ minimum for a pair plus shipping costs when ordering from in Germany (e.g. IH Store Hamburg).

                    And the remaining loyalty voucher is blown in the wind ...

                    Bummer.

                    . BEHIND EVERY CLEVER GIRL IS A GUY WITH A BEARD AND GLASSES .

                    last edited by 1 Reply Last reply Reply Quote 0
                    • ChapC
                      Chap
                      見習いボス
                      Joined:

                      Stacking and an extra suitcase when you come to the party  😉

                      Austria's not affected so far? Thought we do have the worst custom guys…

                      God has blessed you richly, so get down on your knees and thank him. Don’t forget the less fortunate or God will personally kick your ass. I’d love to do it for him, but I can’t be everywhere. Willie Nelson

                      last edited by 1 Reply Last reply Reply Quote 0
                      • D
                        DrPat
                        Iron Heart Deity
                        Joined:

                        @Chap:

                        Austria's not affected so far? Thought we do have the worst custom guys…

                        I've had the German customs guys look up used Visvim sneakers on the internet to see how much they cost.

                        Amazingly, the Swiss let everything through.  I guess that's the sign of a truly rich country 😉

                        last edited by 1 Reply Last reply Reply Quote 0
                        • DmartD
                          Dmart
                          啓蒙家
                          Joined:

                          It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • weftyarnW
                            weftyarn
                            啓蒙家
                            Joined:

                            I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

                            Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

                            I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

                            IH Germany* offers the full lineup through their web shop
                            IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
                            IHUK sends that collected order in one shipping to IH Germany
                            IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

                            This is basically stacking, but as a group.

                            If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
                            If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

                            This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
                            but figured it'd make much more sense to try and find solutions.

                            Cheers from Munich
                            Emil

                            Use it or lose it.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • T
                              the246guy
                              Haraki san Prodigy
                              Joined:

                              This is really bad to hear. Premium shipping costs on already premium prices.

                              IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
                              IHSH-251 | IHSH-07 | IHSH-246 * 2

                              last edited by 1 Reply Last reply Reply Quote 0
                              • endoE
                                endo
                                見習いボス
                                Joined:

                                I like your suggestions @weftyarn

                                si tacuisses

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Max PowerM
                                  Max Power
                                  Raw and Unwashed
                                  Joined:

                                  @weftyarn:

                                  I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

                                  Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

                                  I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

                                  IH Germany* offers the full lineup through their web shop
                                  IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
                                  IHUK sends that collected order in one shipping to IH Germany
                                  IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

                                  This is basically stacking, but as a group.

                                  If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
                                  If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

                                  This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
                                  but figured it'd make much more sense to try and find solutions.

                                  Cheers from Munich
                                  Emil

                                  I thought the cost driving factor are the customs that have to be paid in advance through ihuk, those would still be applied in that model and also depend on the value.

                                  @elclintor:

                                  > I don't care what people say.. The Max Power way is the right way…

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    Joined:

                                    Great suggestions. I think that our plan is that this will naturally happen over time anyway. As German shops see a spike in demand for product from customers, they will in turn buy more and a wider range from us via preorders and therefore have more available to sell domestically.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      @weftyarn:

                                      the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong).

                                      The largest cost is the duty, vat, and fees applied as a percentage of the value of every item within one shipment.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • louisboscoL
                                        louisbosco
                                        啓蒙家
                                        Joined:

                                        ordered Tuesday night, arrived Friday arvo. fucking brilliant!

                                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                        • Harvey Specter
                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • KasiK
                                          Kasi
                                          見習いボス
                                          Joined:

                                          Drinks on you then lol

                                          Sent from my iPhone using Tapatalk

                                          The world's insane
                                          While you drink champagne
                                          And I'm livin' in black rain 4Q 🖕

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • louisboscoL
                                            louisbosco
                                            啓蒙家
                                            Joined:

                                            @Kasi September then  😉

                                            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                            • Harvey Specter
                                            last edited by 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright Iron Heart 2025.