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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

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    • van OlzonV
      van Olzon
      Raw and Unwashed
      Joined:

      Not cool. (especially without an announcement before …)

      No german retailer offers the full range.
      Not to forget. No one offers the outstanding hemming service with a Union Special.
      Extra costs of 40€ minimum for a pair plus shipping costs when ordering from in Germany (e.g. IH Store Hamburg).

      And the remaining loyalty voucher is blown in the wind ...

      Bummer.

      . BEHIND EVERY CLEVER GIRL IS A GUY WITH A BEARD AND GLASSES .

      last edited by 1 Reply Last reply Reply Quote 0
      • ChapC
        Chap
        見習いボス
        Joined:

        Stacking and an extra suitcase when you come to the party  😉

        Austria's not affected so far? Thought we do have the worst custom guys…

        God has blessed you richly, so get down on your knees and thank him. Don’t forget the less fortunate or God will personally kick your ass. I’d love to do it for him, but I can’t be everywhere. Willie Nelson

        last edited by 1 Reply Last reply Reply Quote 0
        • D
          DrPat
          Iron Heart Deity
          Joined:

          @Chap:

          Austria's not affected so far? Thought we do have the worst custom guys…

          I've had the German customs guys look up used Visvim sneakers on the internet to see how much they cost.

          Amazingly, the Swiss let everything through.  I guess that's the sign of a truly rich country 😉

          last edited by 1 Reply Last reply Reply Quote 0
          • DmartD
            Dmart
            啓蒙家
            Joined:

            It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

            last edited by 1 Reply Last reply Reply Quote 0
            • weftyarnW
              weftyarn
              啓蒙家
              Joined:

              I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

              Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

              I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

              IH Germany* offers the full lineup through their web shop
              IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
              IHUK sends that collected order in one shipping to IH Germany
              IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

              This is basically stacking, but as a group.

              If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
              If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

              This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
              but figured it'd make much more sense to try and find solutions.

              Cheers from Munich
              Emil

              Use it or lose it.

              last edited by 1 Reply Last reply Reply Quote 0
              • T
                the246guy
                Haraki san Prodigy
                Joined:

                This is really bad to hear. Premium shipping costs on already premium prices.

                IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
                IHSH-251 | IHSH-07 | IHSH-246 * 2

                last edited by 1 Reply Last reply Reply Quote 0
                • endoE
                  endo
                  見習いボス
                  Joined:

                  I like your suggestions @weftyarn

                  si tacuisses

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Max PowerM
                    Max Power
                    Raw and Unwashed
                    Joined:

                    @weftyarn:

                    I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

                    Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

                    I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

                    IH Germany* offers the full lineup through their web shop
                    IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
                    IHUK sends that collected order in one shipping to IH Germany
                    IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

                    This is basically stacking, but as a group.

                    If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
                    If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

                    This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
                    but figured it'd make much more sense to try and find solutions.

                    Cheers from Munich
                    Emil

                    I thought the cost driving factor are the customs that have to be paid in advance through ihuk, those would still be applied in that model and also depend on the value.

                    @elclintor:

                    > I don't care what people say.. The Max Power way is the right way…

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      Great suggestions. I think that our plan is that this will naturally happen over time anyway. As German shops see a spike in demand for product from customers, they will in turn buy more and a wider range from us via preorders and therefore have more available to sell domestically.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @weftyarn:

                        the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong).

                        The largest cost is the duty, vat, and fees applied as a percentage of the value of every item within one shipment.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • louisboscoL
                          louisbosco
                          啓蒙家
                          Joined:

                          ordered Tuesday night, arrived Friday arvo. fucking brilliant!

                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                          • Harvey Specter
                          last edited by 1 Reply Last reply Reply Quote 0
                          • KasiK
                            Kasi
                            見習いボス
                            Joined:

                            Drinks on you then lol

                            Sent from my iPhone using Tapatalk

                            The world's insane
                            While you drink champagne
                            And I'm livin' in black rain 4Q 🖕

                            last edited by 1 Reply Last reply Reply Quote 0
                            • louisboscoL
                              louisbosco
                              啓蒙家
                              Joined:

                              @Kasi September then  😉

                              "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                              • Harvey Specter
                              last edited by 1 Reply Last reply Reply Quote 0
                              • KasiK
                                Kasi
                                見習いボス
                                Joined:

                                @louisbosco:

                                @Kasi September then  😉

                                Make it zero percent alcohol..

                                For me
                                😉

                                The world's insane
                                While you drink champagne
                                And I'm livin' in black rain 4Q 🖕

                                last edited by 1 Reply Last reply Reply Quote 0
                                • todyT
                                  tody
                                  啓蒙家
                                  Joined:

                                  I sneaked my way around the German surcharge this week while vacationing in the Netherlands  😉
                                  Great service as always, ordered Tuesday evening, shipped Wednesday morning, arrived on Thursday.
                                  Funny enough, the shipment went to Cologne first (where I live), and was then forwarded to the Dutchies…

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • MattM
                                    Matt
                                    見習いボス
                                    Joined:

                                    @Kasi:

                                    @louisbosco:

                                    @Kasi September then  😉

                                    Make it zero percent alcohol..

                                    For me
                                    😉

                                    Cheap date.  My kind of guy.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • S
                                      SteileG
                                      Joined:

                                      @Dmart:

                                      It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

                                      I didn‘t find any information on the website or forum about taxes when shipping from IH UK to Switzerland. Are the taxes covered by IH? Or will I have to pay them?

                                      Thank you in advance!

                                      PS: It might make sense to add this kind of information to the Shipping FAQ‘s.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        They are not I am afraid. Shipping is included for purchases over USD200 or equivalent.  We’ll look at adding this info, thanks for the suggestion.

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • DmartD
                                          Dmart
                                          啓蒙家
                                          Joined:

                                          Another Swiss guy, finally  😃 greetings from Lucerne.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • D
                                            DrPat
                                            Iron Heart Deity
                                            Joined:

                                            When I just look at the web store on my mobile the following popped up.  It says that IH covers import tax.  Maybe it’s an old message that was stuck in the queue, but it still had the little red flag on it.

                                            last edited by 1 Reply Last reply Reply Quote 0
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