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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
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    • Jan_L.J
      Jan_L.
      Haraki san Student
      Joined:

      Sad news  😞
      This will mean that I will only order very well selected items. So far I've pulled the trigger more often.

      Insta @jan_lehn

      last edited by 1 Reply Last reply Reply Quote 0
      • van OlzonV
        van Olzon
        Raw and Unwashed
        Joined:

        Not cool. (especially without an announcement before …)

        No german retailer offers the full range.
        Not to forget. No one offers the outstanding hemming service with a Union Special.
        Extra costs of 40€ minimum for a pair plus shipping costs when ordering from in Germany (e.g. IH Store Hamburg).

        And the remaining loyalty voucher is blown in the wind ...

        Bummer.

        . BEHIND EVERY CLEVER GIRL IS A GUY WITH A BEARD AND GLASSES .

        last edited by 1 Reply Last reply Reply Quote 0
        • ChapC
          Chap
          見習いボス
          Joined:

          Stacking and an extra suitcase when you come to the party  😉

          Austria's not affected so far? Thought we do have the worst custom guys…

          God has blessed you richly, so get down on your knees and thank him. Don’t forget the less fortunate or God will personally kick your ass. I’d love to do it for him, but I can’t be everywhere. Willie Nelson

          last edited by 1 Reply Last reply Reply Quote 0
          • D
            DrPat
            Iron Heart Deity
            Joined:

            @Chap:

            Austria's not affected so far? Thought we do have the worst custom guys…

            I've had the German customs guys look up used Visvim sneakers on the internet to see how much they cost.

            Amazingly, the Swiss let everything through.  I guess that's the sign of a truly rich country 😉

            last edited by 1 Reply Last reply Reply Quote 0
            • DmartD
              Dmart
              啓蒙家
              Joined:

              It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

              last edited by 1 Reply Last reply Reply Quote 0
              • weftyarnW
                weftyarn
                啓蒙家
                Joined:

                I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

                Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

                I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

                IH Germany* offers the full lineup through their web shop
                IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
                IHUK sends that collected order in one shipping to IH Germany
                IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

                This is basically stacking, but as a group.

                If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
                If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

                This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
                but figured it'd make much more sense to try and find solutions.

                Cheers from Munich
                Emil

                Use it or lose it.

                last edited by 1 Reply Last reply Reply Quote 0
                • T
                  the246guy
                  Haraki san Prodigy
                  Joined:

                  This is really bad to hear. Premium shipping costs on already premium prices.

                  IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
                  IHSH-251 | IHSH-07 | IHSH-246 * 2

                  last edited by 1 Reply Last reply Reply Quote 0
                  • endoE
                    endo
                    見習いボス
                    Joined:

                    I like your suggestions @weftyarn

                    si tacuisses

                    last edited by 1 Reply Last reply Reply Quote 0
                    • Max PowerM
                      Max Power
                      Raw and Unwashed
                      Joined:

                      @weftyarn:

                      I think we can all agree that it's just sad these measures have to be taken. I to 100% believe IHUK have thought this through more than once. From my understanding, the thing us all (me included) care about most, is having access to the full lineup, especially releases that are not stocked by any EU/German resellers. UHR, shirts, wallets, jackets and what not.

                      Also, from what I understand, the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong). So, theoretically, if we could bundle up all German orders, that would make the cost/item negligibly low. Certainly lower than 75€ (or 90€ in the worst case).

                      I'm 99% sure IHUK have taken all options into account, but still, here's an idea from the naive customer I am:

                      IH Germany* offers the full lineup through their web shop
                      IH Germany* collects orders (from German customers only) over a certain time period (e.g. 1 month)
                      IHUK sends that collected order in one shipping to IH Germany
                      IH Germany* ships to customers (and, if necessary, charges a reasonable shipping fee of e.g. 10€ for it)

                      This is basically stacking, but as a group.

                      If IH Germany does not want to do this, any other German reseller may be willing to? It certainly seems attractive!
                      If no reseller will do it, we could even arrange it ourselves? I've heard of the World Tours. So I have no worries we can organize a bundled order. After only 1,5 years in this forum, I trust you fellow forum members more than my bank consultant. So I'd 100% prepay someone to collectively order for me. 😛

                      This is just two cents from a rather new, but very happy IH customer, who just cried his heart out about the news,
                      but figured it'd make much more sense to try and find solutions.

                      Cheers from Munich
                      Emil

                      I thought the cost driving factor are the customs that have to be paid in advance through ihuk, those would still be applied in that model and also depend on the value.

                      @elclintor:

                      > I don't care what people say.. The Max Power way is the right way…

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        Great suggestions. I think that our plan is that this will naturally happen over time anyway. As German shops see a spike in demand for product from customers, they will in turn buy more and a wider range from us via preorders and therefore have more available to sell domestically.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          @weftyarn:

                          the cost driving factor for IHUK is per shipping and not per item / per value (correct me, if I'm wrong).

                          The largest cost is the duty, vat, and fees applied as a percentage of the value of every item within one shipment.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • louisboscoL
                            louisbosco
                            啓蒙家
                            Joined:

                            ordered Tuesday night, arrived Friday arvo. fucking brilliant!

                            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                            • Harvey Specter
                            last edited by 1 Reply Last reply Reply Quote 0
                            • KasiK
                              Kasi
                              見習いボス
                              Joined:

                              Drinks on you then lol

                              Sent from my iPhone using Tapatalk

                              The world's insane
                              While you drink champagne
                              And I'm livin' in black rain 4Q 🖕

                              last edited by 1 Reply Last reply Reply Quote 0
                              • louisboscoL
                                louisbosco
                                啓蒙家
                                Joined:

                                @Kasi September then  😉

                                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                • Harvey Specter
                                last edited by 1 Reply Last reply Reply Quote 0
                                • KasiK
                                  Kasi
                                  見習いボス
                                  Joined:

                                  @louisbosco:

                                  @Kasi September then  😉

                                  Make it zero percent alcohol..

                                  For me
                                  😉

                                  The world's insane
                                  While you drink champagne
                                  And I'm livin' in black rain 4Q 🖕

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • todyT
                                    tody
                                    啓蒙家
                                    Joined:

                                    I sneaked my way around the German surcharge this week while vacationing in the Netherlands  😉
                                    Great service as always, ordered Tuesday evening, shipped Wednesday morning, arrived on Thursday.
                                    Funny enough, the shipment went to Cologne first (where I live), and was then forwarded to the Dutchies…

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • MattM
                                      Matt
                                      見習いボス
                                      Joined:

                                      @Kasi:

                                      @louisbosco:

                                      @Kasi September then  😉

                                      Make it zero percent alcohol..

                                      For me
                                      😉

                                      Cheap date.  My kind of guy.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • S
                                        SteileG
                                        Joined:

                                        @Dmart:

                                        It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

                                        I didn‘t find any information on the website or forum about taxes when shipping from IH UK to Switzerland. Are the taxes covered by IH? Or will I have to pay them?

                                        Thank you in advance!

                                        PS: It might make sense to add this kind of information to the Shipping FAQ‘s.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          They are not I am afraid. Shipping is included for purchases over USD200 or equivalent.  We’ll look at adding this info, thanks for the suggestion.

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • DmartD
                                            Dmart
                                            啓蒙家
                                            Joined:

                                            Another Swiss guy, finally  😃 greetings from Lucerne.

                                            last edited by 1 Reply Last reply Reply Quote 0
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