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    • SeulS
      Seul
      Joined:

      I got you one better…

      • if people send me a package through 1st Class Int'l Mail (cheapest USPS service), and fill out the custom form correctly: no charge
      • if people do the same but use Priority Int'l Mail, I receive a 10 € fee stàndard

      So people: I know 1st Class doesn't come with a tracking #, but please USE it if I ask you to!..  ::)

      last edited by 1 Reply Last reply Reply Quote 0
      • taksahaT
        taksaha
        Joined:

        G and Seul - thanks so much for the offer, guys! I will definately let you know - and please do not hesitate to PM me if you need any obscure Danish specialities.

        last edited by 1 Reply Last reply Reply Quote 0
        • D
          dcg
          Joined:

          Is it common to encounter UPS exceptions in international shipments?  I've placed two orders from IHUK and have received four exceptions between them!  (Obviously not the fault of anyone at IH; simply curious whether this is common, or if I'm just extremely unlucky).

          last edited by 1 Reply Last reply Reply Quote 0
          • SeulS
            Seul
            Joined:

            Could you explain to my dumb arse what an exception is?..

            last edited by 1 Reply Last reply Reply Quote 0
            • D
              dcg
              Joined:

              ^  😉 You get an email from UPS that's titled "UPS Exception Notification, Tracking Number (your tracking number here)".  Basically notifying you that there has been some sort of cock-up on their end and that your shipment is going to take longer to reach you.

              last edited by 1 Reply Last reply Reply Quote 0
              • SeulS
                Seul
                Joined:

                Oh… Here they just cock up, and tell you nowt about it...

                last edited by 1 Reply Last reply Reply Quote 0
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • D
                    dcg
                    Joined:

                    @Giles:

                    That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                    Hopefully not because they are wearing it.  😢  I'm ok with your legs having been (hopefully briefly) in those jeans, G, but no one else's!  😘

                    last edited by 1 Reply Last reply Reply Quote 0
                    • bagley920B
                      bagley920
                      Joined:

                      Guys, I work for UPS. An exception does not necessarily mean your package has been delayed, it just means something out of the ordinary has occured. Could be weather, could be a truck, plane, train, any method of transportation. With international shipments, more than likely it is a customs delay but that has nothing to do with UPS, it has to do with various country's governments and the greedy brokers that push international packages through.

                      If I am not I, who will be? -Henry David Thoreau

                      last edited by 1 Reply Last reply Reply Quote 0
                      • BlackheartB
                        Blackheart
                        Joined:

                        I had the same exception notice on my last order, it came on time, no delays.

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                        • D
                          dcg
                          Joined:

                          Work for UPS, do you?  Hmm, the plot thickens…what size jeans do you wear???

                          😉 j/k, thanks for the explanation.  With the previous exception my package still arrived in two days; this one did get delayed an extra day.

                          Sadly, as G is well aware I have no other pants/shirts/jackets to wear, so I will patiently wait here in my underpants until the shipment arrives tomorrow.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • L
                            LandoCal126 0
                            Banned
                            Joined:

                            bagley920, great to know! I may come to you with a few questions if you don;t mind?

                            Also, just wanted to mention that my most recent order from G & P was shipped out of Gosport on 11/10/2011 @ 7:34am BST. It is now "out for delivery" in NYC as of 11/11/2011 @ 7:30am EST. Simply AMAZING!!!

                            last edited by 1 Reply Last reply Reply Quote 0
                            • bagley920B
                              bagley920
                              Joined:

                              No problem, I'll answer what I can.

                              If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

                              If I am not I, who will be? -Henry David Thoreau

                              last edited by 1 Reply Last reply Reply Quote 0
                              • J
                                jacoavlu
                                Joined:

                                I get an exception notice on about every order recently, but doesn't really seem to reflect a significant delay

                                last edited by 1 Reply Last reply Reply Quote 0
                                • D
                                  dcg
                                  Joined:

                                  @bagley920:

                                  No problem, I'll answer what I can.

                                  If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

                                  No offense intended, was just curious.  In this case, the exceptions were:

                                  -Shipment released too late for scheduled aircraft or truck departure.
                                  -The scheduled connection was missed. / Delivery rescheduled.

                                  The second resulted in a one day delay.  Not the end of the world.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • bagley920B
                                    bagley920
                                    Joined:

                                    Like I stated before, an exception isn't necessarily anything that affects your package. It could be 100 different things. If a package is stopped for an hour, it may not delay the package at all but the computer scanning system stopping would show an exception. A late airplane from another city, deicing a plane, etc

                                    9 times out of 10, the only exceptions that will actually delay your package are customs and weather, both of which are beyond UPS control.

                                    If I am not I, who will be? -Henry David Thoreau

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • bagley920B
                                      bagley920
                                      Joined:

                                      @dcg:

                                      @bagley920:

                                      No problem, I'll answer what I can.

                                      If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

                                      No offense intended, was just curious.  In this case, the exceptions were:

                                      -Shipment released too late for scheduled aircraft or truck departure.
                                      -The scheduled connection was missed. / Delivery rescheduled.

                                      The second resulted in a one day delay.  Not the end of the world.

                                      That is just a lazy/slow sorter. Trucks have a time they have to leave by to make the airport, anything not loaded at that time is delayed. Trust me, everyone of the packages that sorter missed goes on his record. He won't have a job long if he does that alot.

                                      If I am not I, who will be? -Henry David Thoreau

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        Our regular UPS driver picks up from us at about 13:00 every day.  So, we made arrangements for Ben to get stuff ready to ship in time for the 13:00 pick up.  Typically our regular guy is off this week and the relief driver has not shown up when Ben has been there for 2 days now.  Ben stayed until 18:40 last night and still no feckin pick up.

                                        I have fired off some nastygrams, but if you have ordered anything since late last Friday they are still at IHUKHQ.

                                        So sorry people.  Paula will be communicating this to all those affected later today.

                                        Ben is going to stake out IHUKHQ all day today….

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • bagley920B
                                          bagley920
                                          Joined:

                                          Hey Giles, you could always just drop the packages off at any UPS center

                                          Closest one to you by a search is:
                                          UPS Customer Centre
                                          NON REVENUE - EASTLEIGH
                                          DUTTON LANE
                                          EASTLEIGH, SO50 6YE
                                          08457877877

                                          If I am not I, who will be? -Henry David Thoreau

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • D97x7D
                                            D97x7
                                            Joined:

                                            @bagley920:

                                            Hey Giles, you could always just drop the packages off at any UPS center

                                            Closest one to you by a search is:
                                            UPS Customer Centre
                                            NON REVENUE - EASTLEIGH
                                            DUTTON LANE
                                            EASTLEIGH, SO50 6YE
                                            08457877877

                                            A bit tricky though as he's in Japan at the moment.

                                            last edited by 1 Reply Last reply Reply Quote 0
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