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    Discover our "What Is?" section to learn more about denim!

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    • L
      LandoCal126 0
      Banned
      Joined:

      Oh LIE I will! If they ever pick up the phone…

      last edited by 1 Reply Last reply Reply Quote 0
      • taksahaT
        taksaha
        Joined:

        Custom fees really suck. If I buy a shirt from outside the European Union, I have to pay 12 % customs and 25 % VAT on top of the shirt's value (value incl. shipping and aforementioned customs!) + a fee of 30 $. A 250 $ shirt from the US would end up costing me 380 $. It's absolutely ridiculous, and they catch it 95 % of the time.

        last edited by 1 Reply Last reply Reply Quote 0
        • O
          Omega Man
          Haraki san Student
          Joined:

          Gee, I thought Canadian custom was bad.

          last edited by 1 Reply Last reply Reply Quote 0
          • ChrisC
            Chris
            Raw and Unwashed
            Joined:

            When I bought my pair of Tricker's, customs was surprisingly reasonable- about $13.  But then DHL charged me nearly $30 in fees, the bastards.  International purchases are such a frigging crapshoot.

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              Takasha, ship to me in UK, they are way more lax here, then I can ship to you no probs as we are both EU..G

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • SeulS
                Seul
                Joined:

                I was about to offer the same…

                last edited by 1 Reply Last reply Reply Quote 0
                • BlackheartB
                  Blackheart
                  Joined:

                  +1 Chris, last jacket I ordered from Aero UPS hit me with $34.50 in customs fees. When I ordered my wallet
                  from Japan about two weeks ago no customs fees. That was sent by mail though and it sat in customs for
                  two days…Go figure. :-\

                  last edited by 1 Reply Last reply Reply Quote 0
                  • SeulS
                    Seul
                    Joined:

                    I got you one better…

                    • if people send me a package through 1st Class Int'l Mail (cheapest USPS service), and fill out the custom form correctly: no charge
                    • if people do the same but use Priority Int'l Mail, I receive a 10 € fee stàndard

                    So people: I know 1st Class doesn't come with a tracking #, but please USE it if I ask you to!..  ::)

                    last edited by 1 Reply Last reply Reply Quote 0
                    • taksahaT
                      taksaha
                      Joined:

                      G and Seul - thanks so much for the offer, guys! I will definately let you know - and please do not hesitate to PM me if you need any obscure Danish specialities.

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                      • D
                        dcg
                        Joined:

                        Is it common to encounter UPS exceptions in international shipments?  I've placed two orders from IHUK and have received four exceptions between them!  (Obviously not the fault of anyone at IH; simply curious whether this is common, or if I'm just extremely unlucky).

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                        • SeulS
                          Seul
                          Joined:

                          Could you explain to my dumb arse what an exception is?..

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                          • D
                            dcg
                            Joined:

                            ^  😉 You get an email from UPS that's titled "UPS Exception Notification, Tracking Number (your tracking number here)".  Basically notifying you that there has been some sort of cock-up on their end and that your shipment is going to take longer to reach you.

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                            • SeulS
                              Seul
                              Joined:

                              Oh… Here they just cock up, and tell you nowt about it...

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • D
                                  dcg
                                  Joined:

                                  @Giles:

                                  That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                                  Hopefully not because they are wearing it.  😢  I'm ok with your legs having been (hopefully briefly) in those jeans, G, but no one else's!  😘

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                                  • bagley920B
                                    bagley920
                                    Joined:

                                    Guys, I work for UPS. An exception does not necessarily mean your package has been delayed, it just means something out of the ordinary has occured. Could be weather, could be a truck, plane, train, any method of transportation. With international shipments, more than likely it is a customs delay but that has nothing to do with UPS, it has to do with various country's governments and the greedy brokers that push international packages through.

                                    If I am not I, who will be? -Henry David Thoreau

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                                    • BlackheartB
                                      Blackheart
                                      Joined:

                                      I had the same exception notice on my last order, it came on time, no delays.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • D
                                        dcg
                                        Joined:

                                        Work for UPS, do you?  Hmm, the plot thickens…what size jeans do you wear???

                                        😉 j/k, thanks for the explanation.  With the previous exception my package still arrived in two days; this one did get delayed an extra day.

                                        Sadly, as G is well aware I have no other pants/shirts/jackets to wear, so I will patiently wait here in my underpants until the shipment arrives tomorrow.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • L
                                          LandoCal126 0
                                          Banned
                                          Joined:

                                          bagley920, great to know! I may come to you with a few questions if you don;t mind?

                                          Also, just wanted to mention that my most recent order from G & P was shipped out of Gosport on 11/10/2011 @ 7:34am BST. It is now "out for delivery" in NYC as of 11/11/2011 @ 7:30am EST. Simply AMAZING!!!

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • bagley920B
                                            bagley920
                                            Joined:

                                            No problem, I'll answer what I can.

                                            If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

                                            If I am not I, who will be? -Henry David Thoreau

                                            last edited by 1 Reply Last reply Reply Quote 0
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