SHIPPING
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+1 Chris, last jacket I ordered from Aero UPS hit me with $34.50 in customs fees. When I ordered my wallet
from Japan about two weeks ago no customs fees. That was sent by mail though and it sat in customs for
two days…Go figure. :-\ -
I got you one better…
- if people send me a package through 1st Class Int'l Mail (cheapest USPS service), and fill out the custom form correctly: no charge
- if people do the same but use Priority Int'l Mail, I receive a 10 € fee stàndard
So people: I know 1st Class doesn't come with a tracking #, but please USE it if I ask you to!.. ::)
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That does seem to be a higher incidence than i would expect. I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..
Hopefully not because they are wearing it.
I'm ok with your legs having been (hopefully briefly) in those jeans, G, but no one else's! 
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Guys, I work for UPS. An exception does not necessarily mean your package has been delayed, it just means something out of the ordinary has occured. Could be weather, could be a truck, plane, train, any method of transportation. With international shipments, more than likely it is a customs delay but that has nothing to do with UPS, it has to do with various country's governments and the greedy brokers that push international packages through.
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I had the same exception notice on my last order, it came on time, no delays.
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Work for UPS, do you? Hmm, the plot thickens…what size jeans do you wear???
j/k, thanks for the explanation. With the previous exception my package still arrived in two days; this one did get delayed an extra day.Sadly, as G is well aware I have no other pants/shirts/jackets to wear, so I will patiently wait here in my underpants until the shipment arrives tomorrow.
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bagley920, great to know! I may come to you with a few questions if you don;t mind?
Also, just wanted to mention that my most recent order from G & P was shipped out of Gosport on 11/10/2011 @ 7:34am BST. It is now "out for delivery" in NYC as of 11/11/2011 @ 7:30am EST. Simply AMAZING!!!
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No problem, I'll answer what I can.
If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone
No offense intended, was just curious. In this case, the exceptions were:
-Shipment released too late for scheduled aircraft or truck departure.
-The scheduled connection was missed. / Delivery rescheduled.The second resulted in a one day delay. Not the end of the world.
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Like I stated before, an exception isn't necessarily anything that affects your package. It could be 100 different things. If a package is stopped for an hour, it may not delay the package at all but the computer scanning system stopping would show an exception. A late airplane from another city, deicing a plane, etc
9 times out of 10, the only exceptions that will actually delay your package are customs and weather, both of which are beyond UPS control.
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@dcg:
No problem, I'll answer what I can.
If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone
No offense intended, was just curious. In this case, the exceptions were:
-Shipment released too late for scheduled aircraft or truck departure.
-The scheduled connection was missed. / Delivery rescheduled.The second resulted in a one day delay. Not the end of the world.
That is just a lazy/slow sorter. Trucks have a time they have to leave by to make the airport, anything not loaded at that time is delayed. Trust me, everyone of the packages that sorter missed goes on his record. He won't have a job long if he does that alot.
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Our regular UPS driver picks up from us at about 13:00 every day. So, we made arrangements for Ben to get stuff ready to ship in time for the 13:00 pick up. Typically our regular guy is off this week and the relief driver has not shown up when Ben has been there for 2 days now. Ben stayed until 18:40 last night and still no feckin pick up.
I have fired off some nastygrams, but if you have ordered anything since late last Friday they are still at IHUKHQ.
So sorry people. Paula will be communicating this to all those affected later today.
Ben is going to stake out IHUKHQ all day today….