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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • SeulS
      Seul
      Joined:

      Aye lad - one fecking item. So LIE. Feck 'm… They ain't the rozzers...

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      • L
        LandoCal126 0
        Banned
        Joined:

        Oh LIE I will! If they ever pick up the phone…

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        • taksahaT
          taksaha
          Joined:

          Custom fees really suck. If I buy a shirt from outside the European Union, I have to pay 12 % customs and 25 % VAT on top of the shirt's value (value incl. shipping and aforementioned customs!) + a fee of 30 $. A 250 $ shirt from the US would end up costing me 380 $. It's absolutely ridiculous, and they catch it 95 % of the time.

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          • O
            Omega Man
            Haraki san Student
            Joined:

            Gee, I thought Canadian custom was bad.

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            • ChrisC
              Chris
              Raw and Unwashed
              Joined:

              When I bought my pair of Tricker's, customs was surprisingly reasonable- about $13.  But then DHL charged me nearly $30 in fees, the bastards.  International purchases are such a frigging crapshoot.

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              • GilesG
                Giles
                IHUK Crew
                Joined:

                Takasha, ship to me in UK, they are way more lax here, then I can ship to you no probs as we are both EU..G

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                • SeulS
                  Seul
                  Joined:

                  I was about to offer the same…

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                  • BlackheartB
                    Blackheart
                    Joined:

                    +1 Chris, last jacket I ordered from Aero UPS hit me with $34.50 in customs fees. When I ordered my wallet
                    from Japan about two weeks ago no customs fees. That was sent by mail though and it sat in customs for
                    two days…Go figure. :-\

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                    • SeulS
                      Seul
                      Joined:

                      I got you one better…

                      • if people send me a package through 1st Class Int'l Mail (cheapest USPS service), and fill out the custom form correctly: no charge
                      • if people do the same but use Priority Int'l Mail, I receive a 10 € fee stàndard

                      So people: I know 1st Class doesn't come with a tracking #, but please USE it if I ask you to!..  ::)

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                      • taksahaT
                        taksaha
                        Joined:

                        G and Seul - thanks so much for the offer, guys! I will definately let you know - and please do not hesitate to PM me if you need any obscure Danish specialities.

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                        • D
                          dcg
                          Joined:

                          Is it common to encounter UPS exceptions in international shipments?  I've placed two orders from IHUK and have received four exceptions between them!  (Obviously not the fault of anyone at IH; simply curious whether this is common, or if I'm just extremely unlucky).

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                          • SeulS
                            Seul
                            Joined:

                            Could you explain to my dumb arse what an exception is?..

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                            • D
                              dcg
                              Joined:

                              ^  😉 You get an email from UPS that's titled "UPS Exception Notification, Tracking Number (your tracking number here)".  Basically notifying you that there has been some sort of cock-up on their end and that your shipment is going to take longer to reach you.

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                              • SeulS
                                Seul
                                Joined:

                                Oh… Here they just cock up, and tell you nowt about it...

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                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                  • D
                                    dcg
                                    Joined:

                                    @Giles:

                                    That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                                    Hopefully not because they are wearing it.  😢  I'm ok with your legs having been (hopefully briefly) in those jeans, G, but no one else's!  😘

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                                    • bagley920B
                                      bagley920
                                      Joined:

                                      Guys, I work for UPS. An exception does not necessarily mean your package has been delayed, it just means something out of the ordinary has occured. Could be weather, could be a truck, plane, train, any method of transportation. With international shipments, more than likely it is a customs delay but that has nothing to do with UPS, it has to do with various country's governments and the greedy brokers that push international packages through.

                                      If I am not I, who will be? -Henry David Thoreau

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                                      • BlackheartB
                                        Blackheart
                                        Joined:

                                        I had the same exception notice on my last order, it came on time, no delays.

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                                        • D
                                          dcg
                                          Joined:

                                          Work for UPS, do you?  Hmm, the plot thickens…what size jeans do you wear???

                                          😉 j/k, thanks for the explanation.  With the previous exception my package still arrived in two days; this one did get delayed an extra day.

                                          Sadly, as G is well aware I have no other pants/shirts/jackets to wear, so I will patiently wait here in my underpants until the shipment arrives tomorrow.

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                                          • L
                                            LandoCal126 0
                                            Banned
                                            Joined:

                                            bagley920, great to know! I may come to you with a few questions if you don;t mind?

                                            Also, just wanted to mention that my most recent order from G & P was shipped out of Gosport on 11/10/2011 @ 7:34am BST. It is now "out for delivery" in NYC as of 11/11/2011 @ 7:30am EST. Simply AMAZING!!!

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