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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Takasha, ship to me in UK, they are way more lax here, then I can ship to you no probs as we are both EU..G

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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      • SeulS
        Seul
        Joined:

        I was about to offer the same…

        last edited by 1 Reply Last reply Reply Quote 0
        • BlackheartB
          Blackheart
          Joined:

          +1 Chris, last jacket I ordered from Aero UPS hit me with $34.50 in customs fees. When I ordered my wallet
          from Japan about two weeks ago no customs fees. That was sent by mail though and it sat in customs for
          two days…Go figure. :-\

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          • SeulS
            Seul
            Joined:

            I got you one better…

            • if people send me a package through 1st Class Int'l Mail (cheapest USPS service), and fill out the custom form correctly: no charge
            • if people do the same but use Priority Int'l Mail, I receive a 10 € fee stàndard

            So people: I know 1st Class doesn't come with a tracking #, but please USE it if I ask you to!..  ::)

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            • taksahaT
              taksaha
              Joined:

              G and Seul - thanks so much for the offer, guys! I will definately let you know - and please do not hesitate to PM me if you need any obscure Danish specialities.

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              • D
                dcg
                Joined:

                Is it common to encounter UPS exceptions in international shipments?  I've placed two orders from IHUK and have received four exceptions between them!  (Obviously not the fault of anyone at IH; simply curious whether this is common, or if I'm just extremely unlucky).

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                • SeulS
                  Seul
                  Joined:

                  Could you explain to my dumb arse what an exception is?..

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                  • D
                    dcg
                    Joined:

                    ^  😉 You get an email from UPS that's titled "UPS Exception Notification, Tracking Number (your tracking number here)".  Basically notifying you that there has been some sort of cock-up on their end and that your shipment is going to take longer to reach you.

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                    • SeulS
                      Seul
                      Joined:

                      Oh… Here they just cock up, and tell you nowt about it...

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                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                        • D
                          dcg
                          Joined:

                          @Giles:

                          That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                          Hopefully not because they are wearing it.  😢  I'm ok with your legs having been (hopefully briefly) in those jeans, G, but no one else's!  😘

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                          • bagley920B
                            bagley920
                            Joined:

                            Guys, I work for UPS. An exception does not necessarily mean your package has been delayed, it just means something out of the ordinary has occured. Could be weather, could be a truck, plane, train, any method of transportation. With international shipments, more than likely it is a customs delay but that has nothing to do with UPS, it has to do with various country's governments and the greedy brokers that push international packages through.

                            If I am not I, who will be? -Henry David Thoreau

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                            • BlackheartB
                              Blackheart
                              Joined:

                              I had the same exception notice on my last order, it came on time, no delays.

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                              • D
                                dcg
                                Joined:

                                Work for UPS, do you?  Hmm, the plot thickens…what size jeans do you wear???

                                😉 j/k, thanks for the explanation.  With the previous exception my package still arrived in two days; this one did get delayed an extra day.

                                Sadly, as G is well aware I have no other pants/shirts/jackets to wear, so I will patiently wait here in my underpants until the shipment arrives tomorrow.

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                                • L
                                  LandoCal126 0
                                  Banned
                                  Joined:

                                  bagley920, great to know! I may come to you with a few questions if you don;t mind?

                                  Also, just wanted to mention that my most recent order from G & P was shipped out of Gosport on 11/10/2011 @ 7:34am BST. It is now "out for delivery" in NYC as of 11/11/2011 @ 7:30am EST. Simply AMAZING!!!

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                                  • bagley920B
                                    bagley920
                                    Joined:

                                    No problem, I'll answer what I can.

                                    If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

                                    If I am not I, who will be? -Henry David Thoreau

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                                    • J
                                      jacoavlu
                                      Joined:

                                      I get an exception notice on about every order recently, but doesn't really seem to reflect a significant delay

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                                      • D
                                        dcg
                                        Joined:

                                        @bagley920:

                                        No problem, I'll answer what I can.

                                        If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

                                        No offense intended, was just curious.  In this case, the exceptions were:

                                        -Shipment released too late for scheduled aircraft or truck departure.
                                        -The scheduled connection was missed. / Delivery rescheduled.

                                        The second resulted in a one day delay.  Not the end of the world.

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                                        • bagley920B
                                          bagley920
                                          Joined:

                                          Like I stated before, an exception isn't necessarily anything that affects your package. It could be 100 different things. If a package is stopped for an hour, it may not delay the package at all but the computer scanning system stopping would show an exception. A late airplane from another city, deicing a plane, etc

                                          9 times out of 10, the only exceptions that will actually delay your package are customs and weather, both of which are beyond UPS control.

                                          If I am not I, who will be? -Henry David Thoreau

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                                          • bagley920B
                                            bagley920
                                            Joined:

                                            @dcg:

                                            @bagley920:

                                            No problem, I'll answer what I can.

                                            If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

                                            No offense intended, was just curious.  In this case, the exceptions were:

                                            -Shipment released too late for scheduled aircraft or truck departure.
                                            -The scheduled connection was missed. / Delivery rescheduled.

                                            The second resulted in a one day delay.  Not the end of the world.

                                            That is just a lazy/slow sorter. Trucks have a time they have to leave by to make the airport, anything not loaded at that time is delayed. Trust me, everyone of the packages that sorter missed goes on his record. He won't have a job long if he does that alot.

                                            If I am not I, who will be? -Henry David Thoreau

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