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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

The Works Address and How to Get There

The Resource Centre
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  • G
    Giles
    IHUK Crew
    Joined: 22 Sept 2009

    Enough to get you to the entrance of The Works with +or - 1.5M accuracy….

    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

    last edited by 18 Jul 2018, 11:33 1 Reply Last reply Reply Quote 0
    • U
      UnTucked
      Joined: 16 Nov 2014

      @louisbosco:

      @Giles:

      https://w3w.co/amended.sunk.downturn

      what 3 words are those.  😛 😛 😛

      "Make a u-turn"

      In search of:
      IHV-04, med.
      IHSH-185, large
      IHSH-186, large (khaki, and green)

      last edited by 18 Jul 2018, 11:42 1 Reply Last reply Reply Quote 0
      • M
        MyNameIsJason
        Joined: 1 Dec 2021

        I thoroughly enjoyed reading everyone's stories here. I will visit Japan around NYE and if time permits I will make the journey to IH Hachioji  😉

        last edited by 18 Oct 2022, 23:39 1 Reply Last reply Reply Quote 0
        • N
          Noahf
          Joined: 19 Aug 2021

          Is anyone able to confirm this store front is still open? (covid) Ill be in Tokyo in 2 weeks and might try and make a special trip out on a Sunday AM.

          last edited by 3 Feb 2023, 22:41 1 Reply Last reply Reply Quote 0
          • A
            Alex
            IHUK Crew
            Joined: 28 Sept 2009

            Yes it is

            last edited by 3 Feb 2023, 22:43 1 Reply Last reply Reply Quote 0
            • D
              DrPat
              Iron Heart Deity
              Joined: 9 Oct 2009

              I will be visiting Japan next month and had a few questions about The Works.

              (1) Does the online store reflect the items in stock at the physical store? https://ironheart.shop-pro.jp/
              (2) Is The Works set up to do tax free purchases (or offer the tax refund)?
              (3) Can you receive a tax refund for purchases made online? I couldn't find any info regarding this.

              last edited by 12 Oct 2023, 20:32 L 1 Reply Last reply 14 Oct 2023, 17:07 Reply Quote 0
              • P
                pechelman
                啓蒙家
                Joined: 24 Jan 2022

                No to all questions. I bought something at the store that showed out of stock on the jp site.

                The only way I think you can get a tax refund is by following this process on the same day. There might be other places that have these counters but I didn't know this until after our visit.
                https://www.takashimaya-global.com/en/tax/

                last edited by 12 Oct 2023, 21:33 D 1 Reply Last reply 13 Oct 2023, 04:09 Reply Quote 3
                • D
                  DrPat
                  Iron Heart Deity
                  @pechelman
                  Joined: 9 Oct 2009

                  @pechelman said in The Works Address and How to Get There:

                  No to all questions. I bought something at the store that showed out of stock on the jp site.

                  The only way I think you can get a tax refund is by following this process on the same day. There might be other places that have these counters but I didn't know this until after our visit.
                  https://www.takashimaya-global.com/en/tax/

                  Thanks. I also saw that page but I thought it was relevant only for the stores in the Takashimaya chain.

                  last edited by 13 Oct 2023, 04:09 1 Reply Last reply Reply Quote 0
                  • P
                    pechelman
                    啓蒙家
                    Joined: 24 Jan 2022

                    I think that might be true @DrPat. We went to one of those counters inside a department store for something the wife bought there and the whole process seemed very oriented to in store items. Could be worth a try.

                    last edited by 13 Oct 2023, 06:23 1 Reply Last reply Reply Quote 0
                    • L
                      louisbosco
                      啓蒙家
                      @DrPat
                      Joined: 21 Feb 2013

                      @DrPat

                      1. can't say for sure. I've never visited their website
                      2. yes (from what I vaguely remember in 2019) could be wrong on this..
                      3. no

                      tax refund in Japan is a lot easier now. when you enter the country, there's a sticker. business use that QR code to process tax free purchases. as opposed to the old method where they fill out forms and staple it to your passport, only to be removed as you leave the country.

                      only departmental stores require you to go to a counter as stated above.

                      also in Japan, you pay the tax free rate upfront. you do not pay tax included and claim it back at the airport.

                      "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                      • Harvey Specter
                      last edited by louisbosco 14 Oct 2023, 17:07 D 1 Reply Last reply 15 Oct 2023, 15:21 Reply Quote 1
                      • D
                        DrPat
                        Iron Heart Deity
                        @louisbosco
                        Joined: 9 Oct 2009

                        @louisbosco Thanks for the info!

                        last edited by 15 Oct 2023, 15:21 1 Reply Last reply Reply Quote 0
                        • P
                          pechelman
                          啓蒙家
                          Joined: 24 Jan 2022

                          There were a couple of us there last week. We both asked separately about tax free and they kindly said no each time.

                          Also, we did the qr coffee registration with visit Japan and not a single retailer used it, instead doing it the old way of writing down info and taking a picture of our passport.

                          last edited by 15 Oct 2023, 16:25 G 1 Reply Last reply 15 Oct 2023, 17:12 Reply Quote 1
                          • G
                            Giles
                            IHUK Crew
                            @pechelman
                            Joined: 22 Sept 2009

                            @pechelman said in The Works Address and How to Get There:

                            and not a single retailer used it

                            Welcome to Japan.....

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 15 Oct 2023, 17:12 1 Reply Last reply Reply Quote 2
                            • L
                              louisbosco
                              啓蒙家
                              Joined: 21 Feb 2013

                              it's really down to individual business I guess. the smaller ones don't really do it, but major tourist hotspots ie. Uniqlo do provide tax refunds.

                              "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                              • Harvey Specter
                              last edited by 16 Oct 2023, 03:57 1 Reply Last reply Reply Quote 2
                              • JerkStoreJ
                                JerkStore
                                Raw and Unwashed
                                Joined: 4 Nov 2021

                                The Real McCoys and Iron Heart are the only two smaller brands that didn't offer tax free shopping when I was in Japan in January. SDA and Jelado offered tax free. A few others did, too.

                                last edited by 16 Oct 2023, 15:20 1 Reply Last reply Reply Quote 0
                                • D
                                  DrPat
                                  Iron Heart Deity
                                  Joined: 9 Oct 2009

                                  I made it to the shop yesterday. Using Google maps makes the journey painless, except for the fact that it takes almost an hour and a half to get there from west Tokyo.

                                  Here you can see the location of the bus stop at Hachioji station.

                                  IMG_5700.png

                                  And you can follow along as the bus drives.

                                  IMG_5703.png

                                  I can confirm that they don’t do tax free.

                                  A few pics.

                                  IMG_5720.jpeg

                                  IMG_5707.jpeg

                                  IMG_5712.jpeg

                                  IMG_5713.jpeg

                                  last edited by DrPat 11 Apr 2023, 02:29 4 Nov 2023, 02:27 1 Reply Last reply Reply Quote 9
                                  • MattM
                                    Matt
                                    見習いボス
                                    Joined: 4 Oct 2011

                                    IMG_0555.jpeg

                                    Hey @Karol ^

                                    last edited by Matt 11 Apr 2023, 02:52 4 Nov 2023, 02:51 KarolK 1 Reply Last reply 4 Nov 2023, 06:40 Reply Quote 1
                                    • KarolK
                                      Karol
                                      啓蒙家
                                      @Matt
                                      Joined: 14 Nov 2022

                                      @Matt no matter how hard I try, I can’t make them look like IHSH-379-RED - Ultra Heavy Flannel Ombré Check Work Shirt - Red. 😉
                                      So far I have not seen them on any photos from Japan, they seem to be victims of supply chain shortages.

                                      Favorite:
                                      IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                      IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                      IHV-44-BLK | IHV-02-BLK
                                      IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                      last edited by 4 Nov 2023, 06:40 1 Reply Last reply Reply Quote 0
                                      • MattM
                                        Matt
                                        見習いボス
                                        Joined: 4 Oct 2011

                                        Sorry, I thought that was the red you were after. My bad.

                                        last edited by 4 Nov 2023, 07:46 1 Reply Last reply Reply Quote 1
                                        • Cents or Non CentsC
                                          Cents or Non Cents
                                          Raw and Unwashed
                                          Joined: 28 Aug 2010

                                          Heading out to IH tomorrow morning bright and early (from Tokyo), I can't wait!

                                          last edited by 17 Nov 2023, 13:05 1 Reply Last reply Reply Quote 2
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