The Works Address and How to Get There

[ky]

@Giles:

KY - Absolutely brilliant thank you so much xxx

no problem at all, it's for everyone's benefit 

[Seul]

ky - brilliant idea!.. Thanks!..

[reload2tall]

What are the hours of operation?

[Giles]

Good question.  I have updated initial post with this info too….

[Cutlasshound]

So what time do we go to the pub???? [emoji12]

Sent from my iPhone using Tapatalk

[reload2tall]

Can you pay with credit at their store, or is it cash only?

[Giles]

They take credit card payments…

[Giles]

https://w3w.co/amended.sunk.downturn

[louisbosco]

@Giles:

https://w3w.co/amended.sunk.downturn

what 3 words are those. 

[Giles]

Enough to get you to the entrance of The Works with +or - 1.5M accuracy….

[UnTucked]

@louisbosco:

@Giles:

https://w3w.co/amended.sunk.downturn

what 3 words are those. 

"Make a u-turn"

[MyNameIsJason]

I thoroughly enjoyed reading everyone's stories here. I will visit Japan around NYE and if time permits I will make the journey to IH Hachioji 

[Noahf]

Is anyone able to confirm this store front is still open? (covid) Ill be in Tokyo in 2 weeks and might try and make a special trip out on a Sunday AM.

[Alex]

Yes it is

[DrPat]

I will be visiting Japan next month and had a few questions about The Works.

(1) Does the online store reflect the items in stock at the physical store? https://ironheart.shop-pro.jp/
(2) Is The Works set up to do tax free purchases (or offer the tax refund)?
(3) Can you receive a tax refund for purchases made online? I couldn't find any info regarding this.

[pechelman]

No to all questions. I bought something at the store that showed out of stock on the jp site.

The only way I think you can get a tax refund is by following this process on the same day. There might be other places that have these counters but I didn't know this until after our visit.
https://www.takashimaya-global.com/en/tax/

[DrPat]

@pechelman said in The Works Address and How to Get There:

No to all questions. I bought something at the store that showed out of stock on the jp site.

The only way I think you can get a tax refund is by following this process on the same day. There might be other places that have these counters but I didn't know this until after our visit.
https://www.takashimaya-global.com/en/tax/

Thanks. I also saw that page but I thought it was relevant only for the stores in the Takashimaya chain.

[pechelman]

I think that might be true @DrPat. We went to one of those counters inside a department store for something the wife bought there and the whole process seemed very oriented to in store items. Could be worth a try.

[louisbosco]

@DrPat

1. can't say for sure. I've never visited their website
2. yes (from what I vaguely remember in 2019) could be wrong on this..
3. no

tax refund in Japan is a lot easier now. when you enter the country, there's a sticker. business use that QR code to process tax free purchases. as opposed to the old method where they fill out forms and staple it to your passport, only to be removed as you leave the country.

only departmental stores require you to go to a counter as stated above.

also in Japan, you pay the tax free rate upfront. you do not pay tax included and claim it back at the airport.

[DrPat]

@louisbosco Thanks for the info!