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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

The Works Address and How to Get There

The Resource Centre
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  • P
    pechelman
    啓蒙家
    Joined: 24 Jan 2022

    No to all questions. I bought something at the store that showed out of stock on the jp site.

    The only way I think you can get a tax refund is by following this process on the same day. There might be other places that have these counters but I didn't know this until after our visit.
    https://www.takashimaya-global.com/en/tax/

    last edited by 12 Oct 2023, 21:33 D 1 Reply Last reply 13 Oct 2023, 04:09 Reply Quote 3
    • D
      DrPat
      Iron Heart Deity
      @pechelman
      Joined: 9 Oct 2009

      @pechelman said in The Works Address and How to Get There:

      No to all questions. I bought something at the store that showed out of stock on the jp site.

      The only way I think you can get a tax refund is by following this process on the same day. There might be other places that have these counters but I didn't know this until after our visit.
      https://www.takashimaya-global.com/en/tax/

      Thanks. I also saw that page but I thought it was relevant only for the stores in the Takashimaya chain.

      last edited by 13 Oct 2023, 04:09 1 Reply Last reply Reply Quote 0
      • P
        pechelman
        啓蒙家
        Joined: 24 Jan 2022

        I think that might be true @DrPat. We went to one of those counters inside a department store for something the wife bought there and the whole process seemed very oriented to in store items. Could be worth a try.

        last edited by 13 Oct 2023, 06:23 1 Reply Last reply Reply Quote 0
        • L
          louisbosco
          啓蒙家
          @DrPat
          Joined: 21 Feb 2013

          @DrPat

          1. can't say for sure. I've never visited their website
          2. yes (from what I vaguely remember in 2019) could be wrong on this..
          3. no

          tax refund in Japan is a lot easier now. when you enter the country, there's a sticker. business use that QR code to process tax free purchases. as opposed to the old method where they fill out forms and staple it to your passport, only to be removed as you leave the country.

          only departmental stores require you to go to a counter as stated above.

          also in Japan, you pay the tax free rate upfront. you do not pay tax included and claim it back at the airport.

          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

          • Harvey Specter
          last edited by louisbosco 14 Oct 2023, 17:07 D 1 Reply Last reply 15 Oct 2023, 15:21 Reply Quote 1
          • D
            DrPat
            Iron Heart Deity
            @louisbosco
            Joined: 9 Oct 2009

            @louisbosco Thanks for the info!

            last edited by 15 Oct 2023, 15:21 1 Reply Last reply Reply Quote 0
            • P
              pechelman
              啓蒙家
              Joined: 24 Jan 2022

              There were a couple of us there last week. We both asked separately about tax free and they kindly said no each time.

              Also, we did the qr coffee registration with visit Japan and not a single retailer used it, instead doing it the old way of writing down info and taking a picture of our passport.

              last edited by 15 Oct 2023, 16:25 G 1 Reply Last reply 15 Oct 2023, 17:12 Reply Quote 1
              • G
                Giles
                IHUK Crew
                @pechelman
                Joined: 22 Sept 2009

                @pechelman said in The Works Address and How to Get There:

                and not a single retailer used it

                Welcome to Japan.....

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 15 Oct 2023, 17:12 1 Reply Last reply Reply Quote 2
                • L
                  louisbosco
                  啓蒙家
                  Joined: 21 Feb 2013

                  it's really down to individual business I guess. the smaller ones don't really do it, but major tourist hotspots ie. Uniqlo do provide tax refunds.

                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                  • Harvey Specter
                  last edited by 16 Oct 2023, 03:57 1 Reply Last reply Reply Quote 2
                  • J
                    JerkStore
                    Raw and Unwashed
                    Joined: 4 Nov 2021

                    The Real McCoys and Iron Heart are the only two smaller brands that didn't offer tax free shopping when I was in Japan in January. SDA and Jelado offered tax free. A few others did, too.

                    last edited by 16 Oct 2023, 15:20 1 Reply Last reply Reply Quote 0
                    • D
                      DrPat
                      Iron Heart Deity
                      Joined: 9 Oct 2009

                      I made it to the shop yesterday. Using Google maps makes the journey painless, except for the fact that it takes almost an hour and a half to get there from west Tokyo.

                      Here you can see the location of the bus stop at Hachioji station.

                      IMG_5700.png

                      And you can follow along as the bus drives.

                      IMG_5703.png

                      I can confirm that they don’t do tax free.

                      A few pics.

                      IMG_5720.jpeg

                      IMG_5707.jpeg

                      IMG_5712.jpeg

                      IMG_5713.jpeg

                      last edited by DrPat 11 Apr 2023, 02:29 4 Nov 2023, 02:27 1 Reply Last reply Reply Quote 9
                      • M
                        Matt
                        見習いボス
                        Joined: 4 Oct 2011

                        IMG_0555.jpeg

                        Hey @Karol ^

                        last edited by Matt 11 Apr 2023, 02:52 4 Nov 2023, 02:51 K 1 Reply Last reply 4 Nov 2023, 06:40 Reply Quote 1
                        • K
                          Karol
                          啓蒙家
                          @Matt
                          Joined: 14 Nov 2022

                          @Matt no matter how hard I try, I can’t make them look like IHSH-379-RED - Ultra Heavy Flannel Ombré Check Work Shirt - Red. 😉
                          So far I have not seen them on any photos from Japan, they seem to be victims of supply chain shortages.

                          Favorite:
                          IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                          IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                          IHV-44-BLK | IHV-02-BLK
                          IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                          last edited by 4 Nov 2023, 06:40 1 Reply Last reply Reply Quote 0
                          • M
                            Matt
                            見習いボス
                            Joined: 4 Oct 2011

                            Sorry, I thought that was the red you were after. My bad.

                            last edited by 4 Nov 2023, 07:46 1 Reply Last reply Reply Quote 1
                            • Cents or Non CentsC
                              Cents or Non Cents
                              Raw and Unwashed
                              Joined: 28 Aug 2010

                              Heading out to IH tomorrow morning bright and early (from Tokyo), I can't wait!

                              last edited by 17 Nov 2023, 13:05 1 Reply Last reply Reply Quote 2
                              • Cents or Non CentsC
                                Cents or Non Cents
                                Raw and Unwashed
                                Joined: 28 Aug 2010

                                IMG_8946.JPG

                                I bought a couple of things...

                                IMG_8988.JPG

                                last edited by 18 Nov 2023, 23:07 1 Reply Last reply Reply Quote 7
                                • Denman JohnD
                                  Denman John
                                  Haraki san Prodigy
                                  Joined: 27 Dec 2023

                                  Greetings from the west coast of Canada!

                                  New member to the forum with a question for you seasoned Iron Heart veterans. I’ll be going to Japan next week and wondering if any of you have been to the Hachioji store? If so, what should I expect? Are there items that are exclusive to Japan? How is the range and selection of Iron Heart gear? Any advice?

                                  Does anyone know of any other stores in the greater Tokyo area that carry Iron Heart products?

                                  Thanks in advance
                                  John

                                  last edited by 30 Dec 2023, 23:05 P 1 Reply Last reply 30 Dec 2023, 23:40 Reply Quote 0
                                  • todyT
                                    tody
                                    啓蒙家
                                    Joined: 24 Feb 2021

                                    I guess you will find valuable information here:
                                    https://www.ironheart.co.uk/forum/topic/1946/the-works-address-and-how-to-get-there?page=1

                                    last edited by 30 Dec 2023, 23:08 goosehdG 1 Reply Last reply 30 Dec 2023, 23:20 Reply Quote 2
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      @tody
                                      Joined: 8 Apr 2016

                                      @tody Thank you! @Denman-John Moved to the referenced thread.

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                      last edited by 30 Dec 2023, 23:20 1 Reply Last reply Reply Quote 0
                                      • P
                                        pechelman
                                        啓蒙家
                                        @Denman John
                                        Joined: 24 Jan 2022

                                        @Denman-John said in The Works Address and How to Get There:

                                        Does anyone know of any other stores in the greater Tokyo area that carry Iron Heart products?

                                        They had a good stock of items when I was there in October including many things that have been sold out a while at all other locations. I found it interesting that it's more so that we get unique or special items that they don't get like indigo/black. The staff was super excited to see the IB type 3 I wore, most of them said it was the first time actually holding this fabric.

                                        As for other stores, I noted at least one place in amekoyo in ueno having a few IH shirts. Don't ask me which one but I recall it being near the corner of one of the streets. Personally I liked the shopping here better than harajuku. Much more compact and more of a locals / drinking hangout vibe compared to the more trendy cat street. Plus way more places to grab a quick drink or snack when you need a break. Good luck and enjoy your trip @Denman-John!

                                        Edit: I forgot that they did have 7.5oz pocket tees when I was there and came home with one in mustard. Haven't seen those anywhere else.

                                        last edited by pechelman 30 Dec 2023, 23:40 1 Reply Last reply Reply Quote 1
                                        • G
                                          Giles
                                          IHUK Crew
                                          Joined: 22 Sept 2009

                                          http://www.ironheart.jp/IH-WP/shop-list-3/

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 31 Dec 2023, 08:41 1 Reply Last reply Reply Quote 0
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