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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @cityofdelusion
      Joined:

      @cityofdelusion was it bought for you by someone else? If so that will help us narrow down what is going on

      last edited by cityofdelusionC MizmazzleM 2 Replies Last reply Reply Quote 0
      • cityofdelusionC
        cityofdelusion
        @Alex
        Joined:

        @Alex Apologies for missing that detail - yes bought by someone else for me.

        last edited by cityofdelusion 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:

          OK, that helps. Thank you. I think we know how to fix it tomorrow or later this week..

          last edited by cityofdelusionC 1 Reply Last reply Reply Quote 1
          • cityofdelusionC
            cityofdelusion
            @Alex
            Joined:

            @Alex Prior to my failed use of the said voucher, I asked the crew to merge my two vouchers into a single voucher and the total of both were merged into one of the given vouchers - if that also helps at all in any way.

            last edited by 1 Reply Last reply Reply Quote 0
            • T
              TeflonDon
              Joined:

              Thanks for the answer - my bankaccounts are in danish kroner, so I hardly ever see the exact amount I pay in euros.

              last edited by 1 Reply Last reply Reply Quote 1
              • MizmazzleM
                Mizmazzle
                見習いボス
                @Alex
                Joined:

                @Alex if it helps, my gift vouchers from my earlier purchase were bought for me as well...

                In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  We had a number of people unable to add notes to your order. This is because of the shop pay expedited check out. We have disabled this for now, so you use the normal check out. If this is a real pain, let us know.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • todyT
                    tody
                    啓蒙家
                    Joined:

                    Shout out to @Alex and the whole @ShopatIronHeart crew - going by the number of E-Mails I got today regarding the voucher issue, it must have been a shitty day. Hope you'll get it all sorted out!

                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      @tody
                      Joined:

                      @tody thank you mate - it was a pretty rough afternoon, but I think we got there in the end

                      last edited by 1 Reply Last reply Reply Quote 0
                      • MizmazzleM
                        Mizmazzle
                        見習いボス
                        Joined:

                        Yeah I second that, @tody ....I know the massive amount of orders from a large drop like yesterday combined with the issues of a new website must have been stressful. The whole crew was as graceful and polite as ever and I am really impressed.

                        In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          Joined:

                          Development Update - 8th May 2025:

                          Some changes have been pushed to the website - thanks for your feedback and continued patience so far. If there is something you've raised/highlighted that has either not been fixed by us, or in this development push then don't worry, it's being worked on.

                          Please continue to feedback your thoughts and queries 👍

                          Fixes pushed live today

                          • Arrow keys now work in the gallery on the product page

                          • Combinations appear in quick view for all items now such as Belts, Accessories etc (only worked on jeans previously)

                          • Contact pages are localised, so USA contact info appears as expected

                          • Out of Stock option no longer a filter

                          • Cookie icon moved to footer so no longer floats

                          • Quick view bar which displayed "free" on hover removed

                          • Product price .00 decimal places removed

                          Things being worked on to be released in the future:

                          • Discounts automatically appearing at checkout

                          • Custom Gift Card amounts

                          • Bug fix for Off Cut option appearing in some wrong places

                          The devil is in the detail..

                          last edited by AdamJ AlexA 1 Reply Last reply Reply Quote 3
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            Joined:

                            I've also stuck the update in the top post

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 0
                            • D
                              DrPat
                              Iron Heart Deity
                              Joined:

                              On https://ironheart.co.uk/pages/our-story under Iron Heart (WORKS INC) it states There are Iron Heart stores in Tokyo, Osaka, and Kojima.

                              There is also a store in Nagoya.

                              last edited by AdamJA 1 Reply Last reply Reply Quote 2
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @DrPat
                                Joined:

                                @DrPat sorted, ta

                                The devil is in the detail..

                                last edited by 1 Reply Last reply Reply Quote 0
                                • steelworkerS
                                  steelworker
                                  見習いボス
                                  Joined:

                                  May sound dopey but the stock chart to size chart location is great

                                  Those are my principles, and if you don't like them…
                                  Well, I have others.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • CosmoSix5C
                                    CosmoSix5
                                    Haraki san Prodigy
                                    Joined:

                                    Is there a rough eta on the gift card fix. Custom amounts or changing the irregular amounts. Thanks!

                                    John 1 1-3 ❤️♥️❤️♥️

                                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @CosmoSix5
                                      Joined:

                                      @CosmoSix5 I have just sorted the "regular" amounts so it's 10USD/GBP/EUR etc. Custom values a little way off yet

                                      The devil is in the detail..

                                      last edited by AdamJ CosmoSix5C 1 Reply Last reply Reply Quote 1
                                      • CosmoSix5C
                                        CosmoSix5
                                        Haraki san Prodigy
                                        @AdamJ
                                        Joined:

                                        @AdamJ Thanks

                                        John 1 1-3 ❤️♥️❤️♥️

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • S
                                          Slash
                                          Raw and Unwashed
                                          @Alex
                                          Joined:

                                          @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          Me too - there is a fix for this being deployed next week, we just didnt think it was critical enough to delay launch for

                                          Hey Alex, I've noticed that the feature for image parsing with the arrows has been implemented ! 😎
                                          Only issue is that as soon as you start to use the arrows, you can not zoom anymore in the pictures 😕
                                          If you do"t use arrows then you can, but as soon as you do, images won't zoom.

                                          Thought I would share 👍

                                          Greetings 🙂

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            @AdamJ
                                            Joined:

                                            @AdamJ said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                            Development Update - 8th May 2025:

                                            Some changes have been pushed to the website - thanks for your feedback and continued patience so far. If there is something you've raised/highlighted that has either not been fixed by us, or in this development push then don't worry, it's being worked on.

                                            Please continue to feedback your thoughts and queries 👍

                                            Fixes pushed live today

                                            • Arrow keys now work in the gallery on the product page

                                            • Combinations appear in quick view for all items now such as Belts, Accessories etc (only worked on jeans previously)

                                            • Contact pages are localised, so USA contact info appears as expected

                                            • Out of Stock option no longer a filter

                                            • Cookie icon moved to footer so no longer floats

                                            • Quick view bar which displayed "free" on hover removed

                                            • Product price .00 decimal places removed

                                            Things being worked on to be released in the future:

                                            • Discounts automatically appearing at checkout

                                            • Custom Gift Card amounts

                                            • Bug fix for Off Cut option appearing in some wrong places

                                            @Slash all updates were posted back here!

                                            @Slash said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                            Only issue is that as soon as you start to use the arrows, you can not zoom anymore in the pictures 😕

                                            what device and browser are you using? I cannot replicate this on my macbook pro using chrome, so need to do some more testing to see what the issue is for you.

                                            last edited by Alex S 1 Reply Last reply Reply Quote 0
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