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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • cityofdelusionC
      cityofdelusion
      @Alex
      Joined:

      @Alex Apologies for missing that detail - yes bought by someone else for me.

      last edited by cityofdelusion 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:

        OK, that helps. Thank you. I think we know how to fix it tomorrow or later this week..

        last edited by cityofdelusionC 1 Reply Last reply Reply Quote 1
        • cityofdelusionC
          cityofdelusion
          @Alex
          Joined:

          @Alex Prior to my failed use of the said voucher, I asked the crew to merge my two vouchers into a single voucher and the total of both were merged into one of the given vouchers - if that also helps at all in any way.

          last edited by 1 Reply Last reply Reply Quote 0
          • T
            TeflonDon
            Joined:

            Thanks for the answer - my bankaccounts are in danish kroner, so I hardly ever see the exact amount I pay in euros.

            last edited by 1 Reply Last reply Reply Quote 1
            • MizmazzleM
              Mizmazzle
              見習いボス
              @Alex
              Joined:

              @Alex if it helps, my gift vouchers from my earlier purchase were bought for me as well...

              In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                We had a number of people unable to add notes to your order. This is because of the shop pay expedited check out. We have disabled this for now, so you use the normal check out. If this is a real pain, let us know.

                last edited by 1 Reply Last reply Reply Quote 0
                • todyT
                  tody
                  啓蒙家
                  Joined:

                  Shout out to @Alex and the whole @ShopatIronHeart crew - going by the number of E-Mails I got today regarding the voucher issue, it must have been a shitty day. Hope you'll get it all sorted out!

                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    @tody
                    Joined:

                    @tody thank you mate - it was a pretty rough afternoon, but I think we got there in the end

                    last edited by 1 Reply Last reply Reply Quote 0
                    • MizmazzleM
                      Mizmazzle
                      見習いボス
                      Joined:

                      Yeah I second that, @tody ....I know the massive amount of orders from a large drop like yesterday combined with the issues of a new website must have been stressful. The whole crew was as graceful and polite as ever and I am really impressed.

                      In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        Joined:

                        Development Update - 8th May 2025:

                        Some changes have been pushed to the website - thanks for your feedback and continued patience so far. If there is something you've raised/highlighted that has either not been fixed by us, or in this development push then don't worry, it's being worked on.

                        Please continue to feedback your thoughts and queries 👍

                        Fixes pushed live today

                        • Arrow keys now work in the gallery on the product page

                        • Combinations appear in quick view for all items now such as Belts, Accessories etc (only worked on jeans previously)

                        • Contact pages are localised, so USA contact info appears as expected

                        • Out of Stock option no longer a filter

                        • Cookie icon moved to footer so no longer floats

                        • Quick view bar which displayed "free" on hover removed

                        • Product price .00 decimal places removed

                        Things being worked on to be released in the future:

                        • Discounts automatically appearing at checkout

                        • Custom Gift Card amounts

                        • Bug fix for Off Cut option appearing in some wrong places

                        The devil is in the detail..

                        last edited by AdamJ AlexA 1 Reply Last reply Reply Quote 3
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          Joined:

                          I've also stuck the update in the top post

                          The devil is in the detail..

                          last edited by 1 Reply Last reply Reply Quote 0
                          • D
                            DrPat
                            Iron Heart Deity
                            Joined:

                            On https://ironheart.co.uk/pages/our-story under Iron Heart (WORKS INC) it states There are Iron Heart stores in Tokyo, Osaka, and Kojima.

                            There is also a store in Nagoya.

                            last edited by AdamJA 1 Reply Last reply Reply Quote 2
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @DrPat
                              Joined:

                              @DrPat sorted, ta

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 0
                              • steelworkerS
                                steelworker
                                見習いボス
                                Joined:

                                May sound dopey but the stock chart to size chart location is great

                                Those are my principles, and if you don't like them…
                                Well, I have others.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • CosmoSix5C
                                  CosmoSix5
                                  Haraki san Prodigy
                                  Joined:

                                  Is there a rough eta on the gift card fix. Custom amounts or changing the irregular amounts. Thanks!

                                  WTB Brund Flannel 2 or 3x

                                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    @CosmoSix5
                                    Joined:

                                    @CosmoSix5 I have just sorted the "regular" amounts so it's 10USD/GBP/EUR etc. Custom values a little way off yet

                                    The devil is in the detail..

                                    last edited by AdamJ CosmoSix5C 1 Reply Last reply Reply Quote 1
                                    • CosmoSix5C
                                      CosmoSix5
                                      Haraki san Prodigy
                                      @AdamJ
                                      Joined:

                                      @AdamJ Thanks

                                      WTB Brund Flannel 2 or 3x

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • S
                                        Slash
                                        Raw and Unwashed
                                        @Alex
                                        Joined:

                                        @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        Me too - there is a fix for this being deployed next week, we just didnt think it was critical enough to delay launch for

                                        Hey Alex, I've noticed that the feature for image parsing with the arrows has been implemented ! 😎
                                        Only issue is that as soon as you start to use the arrows, you can not zoom anymore in the pictures 😕
                                        If you do"t use arrows then you can, but as soon as you do, images won't zoom.

                                        Thought I would share 👍

                                        Greetings 🙂

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          @AdamJ
                                          Joined:

                                          @AdamJ said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          Development Update - 8th May 2025:

                                          Some changes have been pushed to the website - thanks for your feedback and continued patience so far. If there is something you've raised/highlighted that has either not been fixed by us, or in this development push then don't worry, it's being worked on.

                                          Please continue to feedback your thoughts and queries 👍

                                          Fixes pushed live today

                                          • Arrow keys now work in the gallery on the product page

                                          • Combinations appear in quick view for all items now such as Belts, Accessories etc (only worked on jeans previously)

                                          • Contact pages are localised, so USA contact info appears as expected

                                          • Out of Stock option no longer a filter

                                          • Cookie icon moved to footer so no longer floats

                                          • Quick view bar which displayed "free" on hover removed

                                          • Product price .00 decimal places removed

                                          Things being worked on to be released in the future:

                                          • Discounts automatically appearing at checkout

                                          • Custom Gift Card amounts

                                          • Bug fix for Off Cut option appearing in some wrong places

                                          @Slash all updates were posted back here!

                                          @Slash said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          Only issue is that as soon as you start to use the arrows, you can not zoom anymore in the pictures 😕

                                          what device and browser are you using? I cannot replicate this on my macbook pro using chrome, so need to do some more testing to see what the issue is for you.

                                          last edited by Alex S 1 Reply Last reply Reply Quote 0
                                          • S
                                            Slash
                                            Raw and Unwashed
                                            @Alex
                                            Joined:

                                            @Alex Firefox. Can confirm it works on 2 PC with Windows 10 with Chrome and fails on 2 with Firefox.

                                            last edited by Slash cityofdelusionC 1 Reply Last reply Reply Quote 1
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