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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • BrandreaB
      Brandrea
      Raw and Unwashed
      Joined:

      I really like the new forum architecture.

      My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

      Nice work overall!

      last edited by MattM 1 Reply Last reply Reply Quote 0
      • Daniel SanD
        Daniel San
        見習いボス
        Joined:

        Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

        last edited by BrandreaB 1 Reply Last reply Reply Quote 1
        • BrandreaB
          Brandrea
          Raw and Unwashed
          @Daniel San
          Joined:

          @Daniel-San said in Where do we report issues with the new forum?:

          Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

          Exact same … with IPad

          last edited by 1 Reply Last reply Reply Quote 0
          • MattM
            Matt
            見習いボス
            @Brandrea
            Joined:

            @Brandrea said in Where do we report issues with the new forum?:

            I really like the new forum architecture.

            My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

            Nice work overall!

            This happens on my iPhone.

            last edited by 1 Reply Last reply Reply Quote 1
            • AdamJA
              AdamJ
              IHUK Crew
              Joined:

              We're looking in to the jumping around issue still, proving difficult to pin down due to a number of variables in play. Rest assured we are not just letting you get on with it.

              The devil is in the detail..

              last edited by BrandreaB 1 Reply Last reply Reply Quote 1
              • BrandreaB
                Brandrea
                Raw and Unwashed
                @AdamJ
                Joined:

                @AdamJ many thanks Adam. It’s a minor issue at best, but your efforts are appreciated!

                last edited by 1 Reply Last reply Reply Quote 0
                • K
                  kkibbey23
                  Haraki san Prodigy
                  Joined:

                  Add another to the jumping around. Super annoying. Happens on iPad/chrome does it basically all the time when scrolling.

                  last edited by 1 Reply Last reply Reply Quote 1
                  • FadezF
                    Fadez
                    啓蒙家
                    Joined:

                    I’m glad the jumping around has been mentioned. It makes browsing threads with more photos a bit of a hassle. I’ve found that it happens on all browsers, Safari, Chrome, and Firefox across all iOS & iPadOS updates. My thoughts are that it has to do with the photos loading inside the particular posts. If one work around could be suggested. A toggle or setting to “load all images first” in a thread. I’d wait any amount of time longer to not lose my place while scrolling. I do hope this is resolved, especially for the threads with many posts as it seems to happen mostly on those

                    last edited by 1 Reply Last reply Reply Quote 1
                    • goosehdG
                      goosehd
                      Mod Squad
                      Joined:

                      It’s getting bad for me as well. Any thread that is predominantly filled with pictures is very slow to load and jumps around quite a bit. My initial workaround was to set up my viewing to pagination and it did help.

                      Lately it has not…

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        Joined:

                        Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

                        The devil is in the detail..

                        last edited by K 1 Reply Last reply Reply Quote 3
                        • ARNCA
                          ARNC
                          啓蒙家
                          Joined:

                          Is there a way of seeing who has upvoted a post if n>5? I can only see the first 5 names then a running total of others.

                          Mostly a matter of curiosity as it doesn’t happen to me much (although it would be nice if I could return the favour when it does).

                          “Every day that you survive you get a free sunset“

                          last edited by goosehdG 1 Reply Last reply Reply Quote 2
                          • goosehdG
                            goosehd
                            Mod Squad
                            @ARNC
                            Joined:

                            @ARNC Click on the actual number and it will show everyone who has upvoted your post.

                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                            last edited by ARNCA 1 Reply Last reply Reply Quote 0
                            • ARNCA
                              ARNC
                              啓蒙家
                              @goosehd
                              Joined:

                              @goosehd that’s what I have been doing (unless I’ve missed something obvious). It usually says something like A, B, C, D, E and 6 others (if n=11).

                              “Every day that you survive you get a free sunset“

                              last edited by goosehdG 1 Reply Last reply Reply Quote 0
                              • goosehdG
                                goosehd
                                Mod Squad
                                @ARNC
                                Joined:

                                @ARNC You don’t see something like this:

                                IMG_5077.png

                                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                last edited by ARNCA 1 Reply Last reply Reply Quote 0
                                • ARNCA
                                  ARNC
                                  啓蒙家
                                  @goosehd
                                  Joined:

                                  @goosehd I see the black box only, not the full list. Maybe mods get special powers?

                                  “Every day that you survive you get a free sunset“

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • motojoboboM
                                    motojobobo
                                    啓蒙家
                                    Joined:

                                    I don’t see the full list either. Only the first five + “and X others”… 🤷🏻‍♂️

                                    The journey is the objective.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      Serious question: does it matter?

                                      last edited by ARNCA 1 Reply Last reply Reply Quote 0
                                      • ARNCA
                                        ARNC
                                        啓蒙家
                                        @Alex
                                        Joined:

                                        @Alex I guess on one level it doesn’t, although it would be nice to know. On occasions though it might be helpful to see if someone has seen a post (generally not one of my own - I’m not entirely motivated by vanity 🙂 ). There have certainly been times when I might have directed someone to a relevant post if I hadn’t already seen that they had responded.

                                        “Every day that you survive you get a free sunset“

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • KarolK
                                          Karol
                                          啓蒙家
                                          Joined:

                                          In https://www.ironheart.co.uk/forum/topic/8137/ihsh-240-blk-ultra-heavy-flannel-herringbone-work-shirt-black?_=1699626481213
                                          the link pointing to further discussion is not working - https://www.ironheart.co.uk/forum/index.php?topic=13250.msg614821#msg614821

                                          Favorite:
                                          IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                          IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                          IHV-44-BLK | IHV-02-BLK
                                          IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                          • AdamJA
                                            AdamJ
                                            IHUK Crew
                                            @Karol
                                            Joined:

                                            @Karol fixed, a number of the old product re-direct links are broken I'd noticed as the data migration didn't cover intra-topic URLs also

                                            The devil is in the detail..

                                            last edited by KarolK 1 Reply Last reply Reply Quote 1
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