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    Visit the new Iron Heart showroom - Hackney Wick, London

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • I
      Isaias.C
      Raw and Unwashed
      @AdamJ
      Joined:

      @AdamJ I'm getting the hang of it now. For some reason my page opens at the bottom and scrolling up was a constant refresh. It's working fine now.

      last edited by 1 Reply Last reply Reply Quote 0
      • jordanscollectedJ
        jordanscollected
        啓蒙家
        Joined:

        I think some of the sub categories could use a reorganization and clean up.

        I find myself puzzled to find some topics I want to post in, and I end up having to browse for them for awhile.

        That concludes my vague statement.

        world tours:
        888 Fat guy chocolate WT
        Mad Red x2
        Wabidashery

        last edited by AlexA 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          @jordanscollected
          Joined:

          @jordanscollected and you cannot find them with the search function? Because you don’t recall the name of the thread, or?

          last edited by 1 Reply Last reply Reply Quote 0
          • BrandreaB
            Brandrea
            Raw and Unwashed
            Joined:

            I really like the new forum architecture.

            My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

            Nice work overall!

            last edited by MattM 1 Reply Last reply Reply Quote 0
            • Daniel SanD
              Daniel San
              見習いボス
              Joined:

              Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

              last edited by BrandreaB 1 Reply Last reply Reply Quote 1
              • BrandreaB
                Brandrea
                Raw and Unwashed
                @Daniel San
                Joined:

                @Daniel-San said in Where do we report issues with the new forum?:

                Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

                Exact same … with IPad

                last edited by 1 Reply Last reply Reply Quote 0
                • MattM
                  Matt
                  見習いボス
                  @Brandrea
                  Joined:

                  @Brandrea said in Where do we report issues with the new forum?:

                  I really like the new forum architecture.

                  My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

                  Nice work overall!

                  This happens on my iPhone.

                  last edited by 1 Reply Last reply Reply Quote 1
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    Joined:

                    We're looking in to the jumping around issue still, proving difficult to pin down due to a number of variables in play. Rest assured we are not just letting you get on with it.

                    The devil is in the detail..

                    last edited by BrandreaB 1 Reply Last reply Reply Quote 1
                    • BrandreaB
                      Brandrea
                      Raw and Unwashed
                      @AdamJ
                      Joined:

                      @AdamJ many thanks Adam. It’s a minor issue at best, but your efforts are appreciated!

                      last edited by 1 Reply Last reply Reply Quote 0
                      • K
                        kkibbey23
                        Haraki san Prodigy
                        Joined:

                        Add another to the jumping around. Super annoying. Happens on iPad/chrome does it basically all the time when scrolling.

                        last edited by 1 Reply Last reply Reply Quote 1
                        • FadezF
                          Fadez
                          啓蒙家
                          Joined:

                          I’m glad the jumping around has been mentioned. It makes browsing threads with more photos a bit of a hassle. I’ve found that it happens on all browsers, Safari, Chrome, and Firefox across all iOS & iPadOS updates. My thoughts are that it has to do with the photos loading inside the particular posts. If one work around could be suggested. A toggle or setting to “load all images first” in a thread. I’d wait any amount of time longer to not lose my place while scrolling. I do hope this is resolved, especially for the threads with many posts as it seems to happen mostly on those

                          last edited by 1 Reply Last reply Reply Quote 1
                          • goosehdG
                            goosehd
                            Mod Squad
                            Joined:

                            It’s getting bad for me as well. Any thread that is predominantly filled with pictures is very slow to load and jumps around quite a bit. My initial workaround was to set up my viewing to pagination and it did help.

                            Lately it has not…

                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              Joined:

                              Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

                              The devil is in the detail..

                              last edited by K 1 Reply Last reply Reply Quote 3
                              • ARNCA
                                ARNC
                                啓蒙家
                                Joined:

                                Is there a way of seeing who has upvoted a post if n>5? I can only see the first 5 names then a running total of others.

                                Mostly a matter of curiosity as it doesn’t happen to me much (although it would be nice if I could return the favour when it does).

                                “Every day that you survive you get a free sunset“

                                last edited by goosehdG 1 Reply Last reply Reply Quote 2
                                • goosehdG
                                  goosehd
                                  Mod Squad
                                  @ARNC
                                  Joined:

                                  @ARNC Click on the actual number and it will show everyone who has upvoted your post.

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by ARNCA 1 Reply Last reply Reply Quote 0
                                  • ARNCA
                                    ARNC
                                    啓蒙家
                                    @goosehd
                                    Joined:

                                    @goosehd that’s what I have been doing (unless I’ve missed something obvious). It usually says something like A, B, C, D, E and 6 others (if n=11).

                                    “Every day that you survive you get a free sunset“

                                    last edited by goosehdG 1 Reply Last reply Reply Quote 0
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      @ARNC
                                      Joined:

                                      @ARNC You don’t see something like this:

                                      IMG_5077.png

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                      last edited by ARNCA 1 Reply Last reply Reply Quote 0
                                      • ARNCA
                                        ARNC
                                        啓蒙家
                                        @goosehd
                                        Joined:

                                        @goosehd I see the black box only, not the full list. Maybe mods get special powers?

                                        “Every day that you survive you get a free sunset“

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • motojoboboM
                                          motojobobo
                                          啓蒙家
                                          Joined:

                                          I don’t see the full list either. Only the first five + “and X others”… 🤷🏻‍♂️

                                          The journey is the objective.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            Joined:

                                            Serious question: does it matter?

                                            last edited by ARNCA 1 Reply Last reply Reply Quote 0
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