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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • Daniel SanD
      Daniel San
      見習いボス
      Joined:

      Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

      last edited by BrandreaB 1 Reply Last reply Reply Quote 1
      • BrandreaB
        Brandrea
        Raw and Unwashed
        @Daniel San
        Joined:

        @Daniel-San said in Where do we report issues with the new forum?:

        Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

        Exact same … with IPad

        last edited by 1 Reply Last reply Reply Quote 0
        • MattM
          Matt
          見習いボス
          @Brandrea
          Joined:

          @Brandrea said in Where do we report issues with the new forum?:

          I really like the new forum architecture.

          My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

          Nice work overall!

          This happens on my iPhone.

          last edited by 1 Reply Last reply Reply Quote 1
          • AdamJA
            AdamJ
            IHUK Crew
            Joined:

            We're looking in to the jumping around issue still, proving difficult to pin down due to a number of variables in play. Rest assured we are not just letting you get on with it.

            The devil is in the detail..

            last edited by BrandreaB 1 Reply Last reply Reply Quote 1
            • BrandreaB
              Brandrea
              Raw and Unwashed
              @AdamJ
              Joined:

              @AdamJ many thanks Adam. It’s a minor issue at best, but your efforts are appreciated!

              last edited by 1 Reply Last reply Reply Quote 0
              • K
                kkibbey23
                Haraki san Prodigy
                Joined:

                Add another to the jumping around. Super annoying. Happens on iPad/chrome does it basically all the time when scrolling.

                last edited by 1 Reply Last reply Reply Quote 1
                • FadezF
                  Fadez
                  啓蒙家
                  Joined:

                  I’m glad the jumping around has been mentioned. It makes browsing threads with more photos a bit of a hassle. I’ve found that it happens on all browsers, Safari, Chrome, and Firefox across all iOS & iPadOS updates. My thoughts are that it has to do with the photos loading inside the particular posts. If one work around could be suggested. A toggle or setting to “load all images first” in a thread. I’d wait any amount of time longer to not lose my place while scrolling. I do hope this is resolved, especially for the threads with many posts as it seems to happen mostly on those

                  last edited by 1 Reply Last reply Reply Quote 1
                  • goosehdG
                    goosehd
                    Mod Squad
                    Joined:

                    It’s getting bad for me as well. Any thread that is predominantly filled with pictures is very slow to load and jumps around quite a bit. My initial workaround was to set up my viewing to pagination and it did help.

                    Lately it has not…

                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      Joined:

                      Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

                      The devil is in the detail..

                      last edited by K 1 Reply Last reply Reply Quote 3
                      • ARNCA
                        ARNC
                        啓蒙家
                        Joined:

                        Is there a way of seeing who has upvoted a post if n>5? I can only see the first 5 names then a running total of others.

                        Mostly a matter of curiosity as it doesn’t happen to me much (although it would be nice if I could return the favour when it does).

                        “Every day that you survive you get a free sunset“

                        last edited by goosehdG 1 Reply Last reply Reply Quote 2
                        • goosehdG
                          goosehd
                          Mod Squad
                          @ARNC
                          Joined:

                          @ARNC Click on the actual number and it will show everyone who has upvoted your post.

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by ARNCA 1 Reply Last reply Reply Quote 0
                          • ARNCA
                            ARNC
                            啓蒙家
                            @goosehd
                            Joined:

                            @goosehd that’s what I have been doing (unless I’ve missed something obvious). It usually says something like A, B, C, D, E and 6 others (if n=11).

                            “Every day that you survive you get a free sunset“

                            last edited by goosehdG 1 Reply Last reply Reply Quote 0
                            • goosehdG
                              goosehd
                              Mod Squad
                              @ARNC
                              Joined:

                              @ARNC You don’t see something like this:

                              IMG_5077.png

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by ARNCA 1 Reply Last reply Reply Quote 0
                              • ARNCA
                                ARNC
                                啓蒙家
                                @goosehd
                                Joined:

                                @goosehd I see the black box only, not the full list. Maybe mods get special powers?

                                “Every day that you survive you get a free sunset“

                                last edited by 1 Reply Last reply Reply Quote 0
                                • motojoboboM
                                  motojobobo
                                  啓蒙家
                                  Joined:

                                  I don’t see the full list either. Only the first five + “and X others”… 🤷🏻‍♂️

                                  The journey is the objective.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    Joined:

                                    Serious question: does it matter?

                                    last edited by ARNCA 1 Reply Last reply Reply Quote 0
                                    • ARNCA
                                      ARNC
                                      啓蒙家
                                      @Alex
                                      Joined:

                                      @Alex I guess on one level it doesn’t, although it would be nice to know. On occasions though it might be helpful to see if someone has seen a post (generally not one of my own - I’m not entirely motivated by vanity 🙂 ). There have certainly been times when I might have directed someone to a relevant post if I hadn’t already seen that they had responded.

                                      “Every day that you survive you get a free sunset“

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • KarolK
                                        Karol
                                        啓蒙家
                                        Joined:

                                        In https://www.ironheart.co.uk/forum/topic/8137/ihsh-240-blk-ultra-heavy-flannel-herringbone-work-shirt-black?_=1699626481213
                                        the link pointing to further discussion is not working - https://www.ironheart.co.uk/forum/index.php?topic=13250.msg614821#msg614821

                                        Favorite:
                                        IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                        IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                        IHV-44-BLK | IHV-02-BLK
                                        IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                        last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          @Karol
                                          Joined:

                                          @Karol fixed, a number of the old product re-direct links are broken I'd noticed as the data migration didn't cover intra-topic URLs also

                                          The devil is in the detail..

                                          last edited by KarolK 1 Reply Last reply Reply Quote 1
                                          • KarolK
                                            Karol
                                            啓蒙家
                                            @AdamJ
                                            Joined:

                                            @AdamJ yep, I see it from time to time. Will report here as soon as I stumble on one.

                                            Favorite:
                                            IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                            IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                            IHV-44-BLK | IHV-02-BLK
                                            IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
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