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    Discover our "What Is?" section to learn more about denim!

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • AlexA
      Alex
      IHUK Crew
      @jordanscollected
      Joined:

      @jordanscollected and you cannot find them with the search function? Because you don’t recall the name of the thread, or?

      last edited by 1 Reply Last reply Reply Quote 0
      • BrandreaB
        Brandrea
        Raw and Unwashed
        Joined:

        I really like the new forum architecture.

        My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

        Nice work overall!

        last edited by MattM 1 Reply Last reply Reply Quote 0
        • Daniel SanD
          Daniel San
          見習いボス
          Joined:

          Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

          last edited by BrandreaB 1 Reply Last reply Reply Quote 1
          • BrandreaB
            Brandrea
            Raw and Unwashed
            @Daniel San
            Joined:

            @Daniel-San said in Where do we report issues with the new forum?:

            Same issue with scrolling on the iPad, no problem when scrolling with the IPhone 🤔

            Exact same … with IPad

            last edited by 1 Reply Last reply Reply Quote 0
            • MattM
              Matt
              見習いボス
              @Brandrea
              Joined:

              @Brandrea said in Where do we report issues with the new forum?:

              I really like the new forum architecture.

              My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

              Nice work overall!

              This happens on my iPhone.

              last edited by 1 Reply Last reply Reply Quote 1
              • AdamJA
                AdamJ
                IHUK Crew
                Joined:

                We're looking in to the jumping around issue still, proving difficult to pin down due to a number of variables in play. Rest assured we are not just letting you get on with it.

                The devil is in the detail..

                last edited by BrandreaB 1 Reply Last reply Reply Quote 1
                • BrandreaB
                  Brandrea
                  Raw and Unwashed
                  @AdamJ
                  Joined:

                  @AdamJ many thanks Adam. It’s a minor issue at best, but your efforts are appreciated!

                  last edited by 1 Reply Last reply Reply Quote 0
                  • K
                    kkibbey23
                    Haraki san Prodigy
                    Joined:

                    Add another to the jumping around. Super annoying. Happens on iPad/chrome does it basically all the time when scrolling.

                    last edited by 1 Reply Last reply Reply Quote 1
                    • FadezF
                      Fadez
                      啓蒙家
                      Joined:

                      I’m glad the jumping around has been mentioned. It makes browsing threads with more photos a bit of a hassle. I’ve found that it happens on all browsers, Safari, Chrome, and Firefox across all iOS & iPadOS updates. My thoughts are that it has to do with the photos loading inside the particular posts. If one work around could be suggested. A toggle or setting to “load all images first” in a thread. I’d wait any amount of time longer to not lose my place while scrolling. I do hope this is resolved, especially for the threads with many posts as it seems to happen mostly on those

                      last edited by 1 Reply Last reply Reply Quote 1
                      • goosehdG
                        goosehd
                        Mod Squad
                        Joined:

                        It’s getting bad for me as well. Any thread that is predominantly filled with pictures is very slow to load and jumps around quite a bit. My initial workaround was to set up my viewing to pagination and it did help.

                        Lately it has not…

                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          Joined:

                          Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

                          The devil is in the detail..

                          last edited by K 1 Reply Last reply Reply Quote 3
                          • ARNCA
                            ARNC
                            啓蒙家
                            Joined:

                            Is there a way of seeing who has upvoted a post if n>5? I can only see the first 5 names then a running total of others.

                            Mostly a matter of curiosity as it doesn’t happen to me much (although it would be nice if I could return the favour when it does).

                            “Every day that you survive you get a free sunset“

                            last edited by goosehdG 1 Reply Last reply Reply Quote 2
                            • goosehdG
                              goosehd
                              Mod Squad
                              @ARNC
                              Joined:

                              @ARNC Click on the actual number and it will show everyone who has upvoted your post.

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by ARNCA 1 Reply Last reply Reply Quote 0
                              • ARNCA
                                ARNC
                                啓蒙家
                                @goosehd
                                Joined:

                                @goosehd that’s what I have been doing (unless I’ve missed something obvious). It usually says something like A, B, C, D, E and 6 others (if n=11).

                                “Every day that you survive you get a free sunset“

                                last edited by goosehdG 1 Reply Last reply Reply Quote 0
                                • goosehdG
                                  goosehd
                                  Mod Squad
                                  @ARNC
                                  Joined:

                                  @ARNC You don’t see something like this:

                                  IMG_5077.png

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by ARNCA 1 Reply Last reply Reply Quote 0
                                  • ARNCA
                                    ARNC
                                    啓蒙家
                                    @goosehd
                                    Joined:

                                    @goosehd I see the black box only, not the full list. Maybe mods get special powers?

                                    “Every day that you survive you get a free sunset“

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • motojoboboM
                                      motojobobo
                                      啓蒙家
                                      Joined:

                                      I don’t see the full list either. Only the first five + “and X others”… 🤷🏻‍♂️

                                      The journey is the objective.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        Joined:

                                        Serious question: does it matter?

                                        last edited by ARNCA 1 Reply Last reply Reply Quote 0
                                        • ARNCA
                                          ARNC
                                          啓蒙家
                                          @Alex
                                          Joined:

                                          @Alex I guess on one level it doesn’t, although it would be nice to know. On occasions though it might be helpful to see if someone has seen a post (generally not one of my own - I’m not entirely motivated by vanity 🙂 ). There have certainly been times when I might have directed someone to a relevant post if I hadn’t already seen that they had responded.

                                          “Every day that you survive you get a free sunset“

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • KarolK
                                            Karol
                                            啓蒙家
                                            Joined:

                                            In https://www.ironheart.co.uk/forum/topic/8137/ihsh-240-blk-ultra-heavy-flannel-herringbone-work-shirt-black?_=1699626481213
                                            the link pointing to further discussion is not working - https://www.ironheart.co.uk/forum/index.php?topic=13250.msg614821#msg614821

                                            Favorite:
                                            IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                            IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                            IHV-44-BLK | IHV-02-BLK
                                            IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
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