Where do we report issues with the new forum?

[Matt]

@Brandrea said in Where do we report issues with the new forum?:

I really like the new forum architecture.

My only issue is that when I scroll down through a long thread, it jumps down and skips a chunk of the page …. I have to keep track of where I was and scroll back up. If that makes sense. Not really a big deal just a nuisance.

Nice work overall!

This happens on my iPhone.

[AdamJ]

We're looking in to the jumping around issue still, proving difficult to pin down due to a number of variables in play. Rest assured we are not just letting you get on with it.

[Brandrea]

@AdamJ many thanks Adam. It’s a minor issue at best, but your efforts are appreciated!

[kkibbey23]

Add another to the jumping around. Super annoying. Happens on iPad/chrome does it basically all the time when scrolling.

[Fadez]

I’m glad the jumping around has been mentioned. It makes browsing threads with more photos a bit of a hassle. I’ve found that it happens on all browsers, Safari, Chrome, and Firefox across all iOS & iPadOS updates. My thoughts are that it has to do with the photos loading inside the particular posts. If one work around could be suggested. A toggle or setting to “load all images first” in a thread. I’d wait any amount of time longer to not lose my place while scrolling. I do hope this is resolved, especially for the threads with many posts as it seems to happen mostly on those

[goosehd]

It’s getting bad for me as well. Any thread that is predominantly filled with pictures is very slow to load and jumps around quite a bit. My initial workaround was to set up my viewing to pagination and it did help.

Lately it has not…

[AdamJ]

Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

[ARNC]

Is there a way of seeing who has upvoted a post if n>5? I can only see the first 5 names then a running total of others.

Mostly a matter of curiosity as it doesn’t happen to me much (although it would be nice if I could return the favour when it does).

[goosehd]

@ARNC Click on the actual number and it will show everyone who has upvoted your post.

[ARNC]

@goosehd that’s what I have been doing (unless I’ve missed something obvious). It usually says something like A, B, C, D, E and 6 others (if n=11).

[goosehd]

@ARNC You don’t see something like this:

[ARNC]

@goosehd I see the black box only, not the full list. Maybe mods get special powers?

[motojobobo]

I don’t see the full list either. Only the first five + “and X others”… ‍️

[Alex]

Serious question: does it matter?

[ARNC]

@Alex I guess on one level it doesn’t, although it would be nice to know. On occasions though it might be helpful to see if someone has seen a post (generally not one of my own - I’m not entirely motivated by vanity ). There have certainly been times when I might have directed someone to a relevant post if I hadn’t already seen that they had responded.

[Karol]

In https://www.ironheart.co.uk/forum/topic/8137/ihsh-240-blk-ultra-heavy-flannel-herringbone-work-shirt-black?_=1699626481213
the link pointing to further discussion is not working - https://www.ironheart.co.uk/forum/index.php?topic=13250.msg614821#msg614821

[AdamJ]

@Karol fixed, a number of the old product re-direct links are broken I'd noticed as the data migration didn't cover intra-topic URLs also

[Karol]

@AdamJ yep, I see it from time to time. Will report here as soon as I stumble on one.

[AdamJ]

@Karol cheers mate

[Karol]

@AdamJ
Same as above.
https://www.ironhearteu.com/forum/topic/8572/ihsw-48-blk-ultra-heavy-sweat-cardigan-black/2
at the end it should point here https://www.ironhearteu.com/forum/topic/8853/ihsw-48-blk-14-oz-ultra-heavyweight-sweat-cardigan-black/73