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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • EdHE
      EdH
      Iron Heart Deity
      Joined:

      My dad until recently worked in F&B in Dubai; he retired a few months back. Anyway, the custom in Dubai since Covid is that you scan a QR code on your table once you've finished your meal to be taken to a website that presents your itemised receipt and through which you can pay. My dad told me that when they introduced a tipping suggestion - options were 5%, 8% (auto selected/suggested), 10%, or other amount - and around 60% of people go with the suggested tip of 8%. He said that the company he worked for put those tips into a separate account that was paid pro-rata to all restaurant staff according to their hours. Staff on average saw their take-home go up by ~30% in an average month. My dad also said that splitting tips fairly among all staff is far better than a cash-on-the-table system, as it leads to less competition between front-of-house staff for the more lucrative shifts where you can expect more covers, and therefore a more cohesive work environment.

      Take the dive...

      last edited by I 1 Reply Last reply Reply Quote 3
      • I
        IrishHeart
        Haraki san Expert
        @EdH
        Joined:

        @EdH that sounds a sensible system, but probably far too sensible to catch on over here!

        last edited by 1 Reply Last reply Reply Quote 0
        • BrianB
          Brian
          Joined:

          A part of the company I work for has a partnership agreement with a company that can work out tips via card that are given and distribute them across the various front and back of house staff, it’s quite a clever bit of tech and has helped one of our biggest customers from delivering a lot of cash once a week to various venues to be distributed and also cut down on the 2 full time staff to calculate it each week

          I mentioned before that tipping here isn’t a big thing but the eastern states here are embracing it with more international visitors

          last edited by 1 Reply Last reply Reply Quote 0
          • MattM
            Matt
            見習いボス
            Joined:

            It’s weird that people from elsewhere stress about it. It’s so natural for us. I do not tip just because someone has it on their payment screen. I tip for the traditional items. Restaurants, barber, Ubers. No to carry out or counter service. Absolutely. Big No at sporting events or concert venues. They should be ashamed to ask for a tip on a $20 beer.

            last edited by Matt 1 Reply Last reply Reply Quote 2
            • goosehdG
              goosehd
              Mod Squad
              Joined:

              One of the things I miss about using cash. Paper money went back in the pocket and coins went as a tip. Then again, you used to get a beer for under $5 at most bars so the tips could add up quick in a night.

              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

              last edited by 1 Reply Last reply Reply Quote 0
              • EdHE
                EdH
                Iron Heart Deity
                Joined:

                Yeah, you can't just say "keep the change" without choking up a little when a couple of drinks requires you to pull out a twenty.

                Take the dive...

                last edited by jordanscollectedJ 1 Reply Last reply Reply Quote 1
                • jordanscollectedJ
                  jordanscollected
                  啓蒙家
                  @EdH
                  Joined:

                  @EdH go to a stadium or fair here and a couple drinks will have you pulling out a $50

                  world tours:
                  888 Fat guy chocolate WT
                  Mad Red x2
                  Wabidashery

                  last edited by 1 Reply Last reply Reply Quote 1
                  • louisboscoL
                    louisbosco
                    啓蒙家
                    Joined:

                    if tipping wasn't a thing, then what are the thoughts of establishments doing a service charge?

                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                    • Harvey Specter
                    last edited by 1 Reply Last reply Reply Quote 0
                    • chrisjohnnickC
                      chrisjohnnick
                      Iron Heart Deity
                      Joined:

                      I find it gross when they include the mandatory "service charge" as a line item on the bill. I'd rather they just increase the prices of the menu items by the same % amount and say no tipping. Then at least you'd be able to see the prices and plan accordingly with your budget.

                      Wants List:
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                      IHJ-142-BLK or IND, M

                      last edited by jordanscollectedJ 1 Reply Last reply Reply Quote 3
                      • louisboscoL
                        louisbosco
                        啓蒙家
                        Joined:

                        I think it's usually countries with no tipping culture as the debate is usually between service charge or tipping.

                        in singapore, they do service charge plus gst which are 10% + 9%. so any restaurant you go to that advertises ++, you'd know its that price plus 19%. the marketing then gets you in the door

                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                        • Harvey Specter
                        last edited by 1 Reply Last reply Reply Quote 1
                        • chrisjohnnickC
                          chrisjohnnick
                          Iron Heart Deity
                          Joined:

                          On a similar rant, when I had my store in downtown Nashville we would get people all the time from other countries that were very confused about sales tax. We'd have something with a tag that said $100 on it and they come to the register with a $100 bill in hand, and it would ring up $109.25. They were understandably confused and sometimes frustrated. I totally get it. I was amazing when we were visiting somewhere (think it was France?) and it was nice just paying the total price that was on the sales tag.

                          Wants List:
                          IHSH-20-Red, XL
                          IHSH-208-Indigo Kersey, L-XL
                          IHSH-254-Grey Kersey, L-XL
                          IHSW-45 Black, M
                          IH-526SV 21oz type III, 38 or 40
                          IH-777S-SB size 32
                          IH-777S-142 size 31 or 32
                          IHJ-142-BLK or IND, M

                          last edited by 1 Reply Last reply Reply Quote 0
                          • jordanscollectedJ
                            jordanscollected
                            啓蒙家
                            @chrisjohnnick
                            Joined:

                            @chrisjohnnick It's BS. Minneapolis as a city has implemented the 20% service charge and then ask for a tip on top.

                            I am a trained chef and I would hate to work in a restaurant kitchen now, and I would really hate to be a server.

                            My wife and I avoid restaurants at all costs these days. We simply don't go out to eat for entertainment or because we are short on time or too tired to cook. Those are salad nights now.

                            IMO the industry is in huge trouble, but there are still tons of people who use food as escapism, and restaurants (dining in and of course Door Dash) tick that box even if they bitch about the tipping culture soon after.

                            world tours:
                            888 Fat guy chocolate WT
                            Mad Red x2
                            Wabidashery

                            last edited by 1 Reply Last reply Reply Quote 0
                            • SKTS
                              SKT
                              見習いボス
                              Joined:

                              It’s finally happening…

                              IMG_5203.jpeg

                              last edited by 1 Reply Last reply Reply Quote 8
                              • endoE
                                endo
                                見習いボス
                                Joined:

                                wow, now it's obvious how tall that tree was

                                si tacuisses

                                last edited by SKTS 1 Reply Last reply Reply Quote 1
                                • SKTS
                                  SKT
                                  見習いボス
                                  @endo
                                  Joined:

                                  @endo yeah the lift lends a lot more perspective

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • MizmazzleM
                                    Mizmazzle
                                    見習いボス
                                    Joined:

                                    holy sheet! That is massive!!

                                    In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                                    last edited by SKTS 1 Reply Last reply Reply Quote 0
                                    • SKTS
                                      SKT
                                      見習いボス
                                      @Mizmazzle
                                      Joined:

                                      @Mizmazzle I thought we were going to have to name it and make it a permanent fixture of the yard

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • Denman JohnD
                                        Denman John
                                        Haraki san Prodigy
                                        Joined:

                                        @SKT Looking good my man. Do you get to keep the wood that landed in your yard? There looks like some nice pieces that could be milled, or a shitload of firewood?

                                        last edited by SKTS 1 Reply Last reply Reply Quote 0
                                        • SKTS
                                          SKT
                                          見習いボス
                                          @Denman John
                                          Joined:

                                          @Denman-John thanks John, you know I thought about keeping some but it was pithy and eaten up (silver maple) as the tree was mostly dead. Happy to see it carted away

                                          last edited by Walery SmirnoffW 1 Reply Last reply Reply Quote 0
                                          • Walery SmirnoffW
                                            Walery Smirnoff
                                            The Unwoven
                                            @SKT
                                            Joined:

                                            @SKT And I wanted to ask you for a stump for chopping firewood)) Can you send it by DHL to Russia?))

                                            last edited by SKTS 1 Reply Last reply Reply Quote 2
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