We know you love IH, but where do you think we can improve?
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I just had a little rant about the crease/fade marks on the sleeves of some shirts on the 21oz Sashiko thread, so to keep the criticism constructive, I thought it would be a good idea to open up a conversation here on how this could potentially be alievated going forward.
Is this an issue that's been discussed amongst the crew in the past?
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I know you hear this all the time and you'll probably ignore this message but I will die on this hill. You need to make Regular and Tall or if it makes you guys feel better call the Tall, Motorcycle Fit but you should make different sleeve and body length Western cut shirts. I've had to have so many shirts altered so that I dont have to wear EVERY single shirt from you guys with the sleeves folded. Getting sick of the same look. I've actually stopped buying IH button ups and going to other brands. That's how fed up I am with it. Still love you guys, you still make the best stuff and are the best group of guys. Just this one thing, drives me insane. It probably only drives me nuts because of how much I respect your brand. If I didn't, I would just move on.
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Arm extensions?
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It won't happen. We are simply not big enough to create tops for different body types. If we did, I bet none of our retailers would take any because of the complexity of stock management. So we would have to take them all, and we would be left with far more unsold than we currently do (because we would have to guess the quantities needed for more items, and we would get it wrong). That would lead to an increase in warehouse space needed and the number of items that go into the outlet, which would mean increased costs, so prices would have to go up across the board. It is unfortunately the case that some brands fit different body types better than others. The Flat Head shirts never work on me, It's a shame, but it is what it is.
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Well said Giles and that has always been the stance IH has taken on this subject. The shorter inseam jeans was discussed a few years back but ultimately had the same fate.
I will add that when you see Haraki in the clothes he himself designs, he also folds his cuffs or swims in a jacket at times. It’s the nature of clothing that isn’t custom fit, even for the owner.
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@jordanscollected said in We know you love IH, but where do you think we can improve?:
The shorter inseam jeans was discussed a few years back but ultimately had the same fate.
That was slightly different. We were making a special run of short inseam jeans, we had a lost in translation issue, and the opening ended up basically the same as if we had shortened the longer inseam version. Not what we wanted. So that project was put into the too difficult pile, at some point we may try again.
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Also: for us long-arm apes.. we feel like almost every brand making nice shirts have too short sleeves. For me the long sleeves are one of THE top 3 features of IH!
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@Tobi Hear, hear. Came for the sleeve length, stayed for the sleeve length
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If there is a way to bring down the variance in sizing at all, that might be an area to look into. Some of the more recent work shirts I've tried on deviated 2-2.5” in the chest and 1.5” in the shoulders. Sucks to have to return items / worry if the garment will match the size chart.
On a plus side, buying direct from iron heart usually helps make sure the sizing is dialed in. But buying from other retailers size chart deviation is a real issue.
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@jdwaid said in We know you love IH, but where do you think we can improve?:
If there is a way to bring down the variance in sizing at all
If it was easy, we'd have done it........
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@Giles fair enough.
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I would love to see the pocket bags on IH jeans ultra reinforced. I get constant tears on all my IH jeans' pocket bags.
In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...
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The sizing chart format in threads has taken a negative change imo. Legibility is decreased and I have to zoom in pretty significantly to read it. There's so much extra space in columns, the font is poor, the cell borders obscure the text, and they're just ugly. Looks more like the sizing charts I've noticed in old product threads. As someone who uses excel pretty often in daily work to present lots of data and calculations I'd be happy to try to help, but honestly, the charts on your web store product pages are ace.
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@pechelman thank you. The way they went into the forum was a temporary change whilst we had some issues on the HTML side of things, but that has been long fixed. This is the sort of thing that easily falls by the wayside, so appreciate you flagging it and we will go back to how it should be from now
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@Mizmazzle said in We know you love IH, but where do you think we can improve?:
I would love to see the pocket bags on IH jeans ultra reinforced. I get constant tears on all my IH jeans' pocket bags.
I totally agree and have suggested this improvement previously. The jeans are Iron but the pocket bags are not and are the first thing to go. Trying to sew up the holes keeps making the pocket bags smaller with each repair till eventually unusable. Because of this, I now try to carry as few things as possible in my pockets, but I still always carry my wallet in my front pocket and the pocket bag eventually develops holes from the friction of the wallet rubbing. Still love the jeans, but I retire them to use for only mowing too early due to the pocket bags becoming worthless.
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@John-Galt said in We know you love IH, but where do you think we can improve?:
I totally agree and have suggested this improvement previously.
So have we. For some inexplicable reason, it gets no traction.....
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@Giles said in We know you love IH, but where do you think we can improve?:
@John-Galt said in We know you love IH, but where do you think we can improve?:
I totally agree and have suggested this improvement previously.
So have we. For some inexplicable reason, it gets no traction.....
Understood - thanks for the feedback and trying to have improved. Still the best jeans.
