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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Iron Heart - USA

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  • A
    Appfaff
    Raw and Unwashed
    Joined: 11 Oct 2013

    Glad it worked out!

    Sent from my iPhone using Tapatalk

    last edited by 7 Jun 2018, 00:33 1 Reply Last reply Reply Quote 0
    • C
      Clint_D
      啓蒙家
      Joined: 5 Jun 2011

      I've got a garage available and it's zoned for commercial use  😃

      ATX IH Hoarder

      last edited by 7 Jun 2018, 00:56 1 Reply Last reply Reply Quote 0
      • J
        Jordonf9
        Raw and Unwashed
        Joined: 11 Feb 2015

        If only you located this on the East Coast…. 😞

        last edited by 12 Jun 2018, 01:12 1 Reply Last reply Reply Quote 0
        • G
          Giles
          IHUK Crew
          Joined: 22 Sept 2009

          Bank account 100% sorted and we are able to deposit, just got to make sure we can withdraw 😃 😃

          Next on the list is sorting out credit card processing, not having social security numbers is causing Braintree (who do our UK based credit card processing) to scratch their heads

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 19 Jun 2018, 15:24 1 Reply Last reply Reply Quote 0
          • G
            Giles
            IHUK Crew
            Joined: 22 Sept 2009

            And in any other news.

            Ignition will now be a Kens Factory brand.  It will not be labelled Iron Heart.  It is likely to go a bit more hard-core bikery.

            Haraki and IHUK will work on a new sub-brand called Iron Heart Racing which is likely to include some Hot Rod styled clothing plus some other interesting bits and pieces…..

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 19 Jun 2018, 15:26 1 Reply Last reply Reply Quote 0
            • B
              Brock
              Raw and Unwashed
              Joined: 8 Sept 2015

              You can use my SSN…

              Sent from my iPhone using Tapatalk

              last edited by 19 Jun 2018, 15:29 1 Reply Last reply Reply Quote 0
              • U
                UnTucked
                Joined: 16 Nov 2014

                That's a HUGE restructuring

                In search of:
                IHV-04, med.
                IHSH-185, large
                IHSH-186, large (khaki, and green)

                last edited by 19 Jun 2018, 15:38 1 Reply Last reply Reply Quote 0
                • M
                  mclaincausey
                  見習いボス
                  Joined: 12 Apr 2013

                  @Giles:

                  Bank account 100% sorted and we are able to deposit, just got to make sure we can withdraw 😃 😃

                  Next on the list is sorting out credit card processing, not having social security numbers is causing Braintree (who do our UK based credit card processing) to scratch their heads

                  My soon to be former employer is TransUnion. They are one of 3 Nationwide credit reporting agencies. They just bought one of the same for the UK, CallCredit. Perhaps there's something they can do to help.

                  Think it, be it.

                  last edited by 19 Jun 2018, 16:20 1 Reply Last reply Reply Quote 0
                  • G
                    Giles
                    IHUK Crew
                    Joined: 22 Sept 2009

                    I've just been told to put my passport number in the Security Number field!

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 19 Jun 2018, 16:34 1 Reply Last reply Reply Quote 0
                    • G
                      Giles
                      IHUK Crew
                      Joined: 22 Sept 2009

                      We are making progress with setting up the 2 site Iron Heart online shop.

                      If we recognise a person is coming into the web-site form USA we will direct them to www.ironheartamerica.com, otherwise, they will be directed to www.ironheart.co.uk.  Customers will be able to override the auto choice.  But we really want US customers to buy from the US site (same people, same prices, same product, better checkout experience), the override is really there for if our auto-choice gets fooled because you are using a VPN or the like.

                      www.ironheartamerica.com will have tailored FAQ's and a US-based credit card processor.  Shipments will still come from the UK, but as our current shipping to the US from the UK takes no longer than 3 working days and the threshold for import duties in USD800, we see no issues there (larger shipments will be broken into sub USD800 parcels)

                      We are trying to work out what a sensible return shipping rate to us should be.  What approx prices do you have to pay to return a shipment to the sender who is based in the US?

                      We're thinking of offering return shipping for various weights:

                      <1lb
                      1-2lb
                      2-4lb
                      4-6lb

                      6lb

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 8 Jan 2018, 15:53 1 Aug 2018, 15:50 1 Reply Last reply Reply Quote 0
                      • M
                        manufc10
                        Iron Heart Deity
                        Joined: 14 Mar 2015

                        So everything that is available on the IHUK site will be available on the IHUS site?

                        When a new product goes live on the IHUK site it will simultaneously go live on the IHUS site?

                        Will this confuse matters at all when a popular product goes live and there is a bun-fight?

                        last edited by 1 Aug 2018, 17:03 1 Reply Last reply Reply Quote 0
                        • G
                          Giles
                          IHUK Crew
                          Joined: 22 Sept 2009

                          Both sites use exactly the same "shop", what that means is that it makes no difference which site you are on as regards what is in stock and what is not….

                          Anyway, that is not the question I asked  😉 😉 😉

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Aug 2018, 17:27 1 Reply Last reply Reply Quote 0
                          • M
                            manufc10
                            Iron Heart Deity
                            Joined: 14 Mar 2015

                            Oh yeah…you wanted an answer  😉

                            I just shipped a pair of chinos back to a US vendor and it was about 8 dollars.  I guess it will depend on weight and how far it's being shipped but I would say it's in the 7-15 dollar range?  That's using USPS.

                            last edited by 8 Jan 2018, 18:18 1 Aug 2018, 18:17 1 Reply Last reply Reply Quote 0
                            • J
                              Jett129
                              見習いボス
                              Joined: 17 Aug 2011

                              The last time I paid return shipping was to RRL,and they deducted $7 from my refund for a shirt.

                              last edited by 1 Aug 2018, 18:26 1 Reply Last reply Reply Quote 0
                              • B
                                Brock
                                Raw and Unwashed
                                Joined: 8 Sept 2015

                                I just used USPS to Ship a pair of bike wheels approx 9 lbs including packaging and it cost the buyer about $83.

                                Small stuff USPS Priority is usually $7-$10

                                Sent from my iPhone using Tapatalk

                                last edited by 1 Aug 2018, 20:26 1 Reply Last reply Reply Quote 0
                                • Crowbar22VFFVC
                                  Crowbar22VFFV
                                  Joined: 11 Apr 2015

                                  Wow!! Just saw this thread. Very interesting to me being a Southern California Native and life long motorcycle and auto racing enthusiast, also totally obsessed with Iron Heart. What does this mean will there be a Iron Heart brick and mortar  presence here in So Cal? Self Edge is great (they turned me on to you guys) but when I see pictures of the IH Japanese retail shop they look awesome very much motorcycle oriented it makes me want to take a trip to Japan just to check out those stores. Well I’m right here in So Cal a few miles north of Long Beach let me know if you guys need a local who is part of the MC scene here in California to lend a hand! No BS. yours truly Marty”Crowbar”Nation

                                  last edited by 10 Sept 2018, 07:14 1 Reply Last reply Reply Quote 0
                                  • Crowbar22VFFVC
                                    Crowbar22VFFV
                                    Joined: 11 Apr 2015

                                    I do a lot of EBay sales and purchases for clothing I use USPS and for a pair of 21oz jeans in the lower 48 states is about 7 to 12 US dollars if that’s helpful

                                    last edited by 10 Sept 2018, 07:21 1 Reply Last reply Reply Quote 0
                                    • Crowbar22VFFVC
                                      Crowbar22VFFV
                                      Joined: 11 Apr 2015

                                      I’m excited about the Iron Heart Racing brand sounds right on point and the So Cal aspect of it makes sense hey this is where drag racing was invented and the whole performance Harley-Davidson scene started here. go on YouTube and put Harley wheelies in the search and all those video are shot in California by Californians with California riders‼️‼️🏁🏁💚💚 ok I am a little biased to Calif ‼️‼️

                                      last edited by 10 Sept 2018, 07:29 1 Reply Last reply Reply Quote 0
                                      • DionD
                                        Dion
                                        Joined: 15 Mar 2015

                                        Excuse me if it has already been clarified before somewhere but what's the current state of the two new IH labels?

                                        last edited by 5 May 2019, 16:16 1 Reply Last reply Reply Quote 0
                                        • neph93N
                                          neph93
                                          見習いボス
                                          Joined: 18 Aug 2014

                                          If I remember correctly, Ignition is now a thing between Haraki-san and Ken’s Factory whereas IH USA was scaled back. The result was IHUK’s American online store and the increase in retail outlets carrying IH in the USA.

                                          “Some of those that work forces
                                          Are the same that burn crosses”

                                          • Virginia Woolf
                                          last edited by 5 May 2019, 16:38 5 May 2019, 16:36 1 Reply Last reply Reply Quote 0
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