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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Iron Heart - USA

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    • UnTuckedU
      UnTucked
      Joined:

      That's a HUGE restructuring

      In search of:
      IHV-04, med.
      IHSH-185, large
      IHSH-186, large (khaki, and green)

      last edited by 1 Reply Last reply Reply Quote 0
      • mclaincauseyM
        mclaincausey
        見習いボス
        Joined:

        @Giles:

        Bank account 100% sorted and we are able to deposit, just got to make sure we can withdraw 😃 😃

        Next on the list is sorting out credit card processing, not having social security numbers is causing Braintree (who do our UK based credit card processing) to scratch their heads

        My soon to be former employer is TransUnion. They are one of 3 Nationwide credit reporting agencies. They just bought one of the same for the UK, CallCredit. Perhaps there's something they can do to help.

        Think it, be it.

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          I've just been told to put my passport number in the Security Number field!

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            We are making progress with setting up the 2 site Iron Heart online shop.

            If we recognise a person is coming into the web-site form USA we will direct them to www.ironheartamerica.com, otherwise, they will be directed to www.ironheart.co.uk.  Customers will be able to override the auto choice.  But we really want US customers to buy from the US site (same people, same prices, same product, better checkout experience), the override is really there for if our auto-choice gets fooled because you are using a VPN or the like.

            www.ironheartamerica.com will have tailored FAQ's and a US-based credit card processor.  Shipments will still come from the UK, but as our current shipping to the US from the UK takes no longer than 3 working days and the threshold for import duties in USD800, we see no issues there (larger shipments will be broken into sub USD800 parcels)

            We are trying to work out what a sensible return shipping rate to us should be.  What approx prices do you have to pay to return a shipment to the sender who is based in the US?

            We're thinking of offering return shipping for various weights:

            <1lb
            1-2lb
            2-4lb
            4-6lb

            6lb

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • manufc10M
              manufc10
              Iron Heart Deity
              Joined:

              So everything that is available on the IHUK site will be available on the IHUS site?

              When a new product goes live on the IHUK site it will simultaneously go live on the IHUS site?

              Will this confuse matters at all when a popular product goes live and there is a bun-fight?

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                Both sites use exactly the same "shop", what that means is that it makes no difference which site you are on as regards what is in stock and what is not….

                Anyway, that is not the question I asked  😉 😉 😉

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • manufc10M
                  manufc10
                  Iron Heart Deity
                  Joined:

                  Oh yeah…you wanted an answer  😉

                  I just shipped a pair of chinos back to a US vendor and it was about 8 dollars.  I guess it will depend on weight and how far it's being shipped but I would say it's in the 7-15 dollar range?  That's using USPS.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • J
                    Jett129
                    見習いボス
                    Joined:

                    The last time I paid return shipping was to RRL,and they deducted $7 from my refund for a shirt.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • BrockB
                      Brock
                      Raw and Unwashed
                      Joined:

                      I just used USPS to Ship a pair of bike wheels approx 9 lbs including packaging and it cost the buyer about $83.

                      Small stuff USPS Priority is usually $7-$10

                      Sent from my iPhone using Tapatalk

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Crowbar22VFFVC
                        Crowbar22VFFV
                        Joined:

                        Wow!! Just saw this thread. Very interesting to me being a Southern California Native and life long motorcycle and auto racing enthusiast, also totally obsessed with Iron Heart. What does this mean will there be a Iron Heart brick and mortar  presence here in So Cal? Self Edge is great (they turned me on to you guys) but when I see pictures of the IH Japanese retail shop they look awesome very much motorcycle oriented it makes me want to take a trip to Japan just to check out those stores. Well I’m right here in So Cal a few miles north of Long Beach let me know if you guys need a local who is part of the MC scene here in California to lend a hand! No BS. yours truly Marty”Crowbar”Nation

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Crowbar22VFFVC
                          Crowbar22VFFV
                          Joined:

                          I do a lot of EBay sales and purchases for clothing I use USPS and for a pair of 21oz jeans in the lower 48 states is about 7 to 12 US dollars if that’s helpful

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Crowbar22VFFVC
                            Crowbar22VFFV
                            Joined:

                            I’m excited about the Iron Heart Racing brand sounds right on point and the So Cal aspect of it makes sense hey this is where drag racing was invented and the whole performance Harley-Davidson scene started here. go on YouTube and put Harley wheelies in the search and all those video are shot in California by Californians with California riders‼️‼️🏁🏁💚💚 ok I am a little biased to Calif ‼️‼️

                            last edited by 1 Reply Last reply Reply Quote 0
                            • DionD
                              Dion
                              Joined:

                              Excuse me if it has already been clarified before somewhere but what's the current state of the two new IH labels?

                              last edited by 1 Reply Last reply Reply Quote 0
                              • neph93N
                                neph93
                                見習いボス
                                Joined:

                                If I remember correctly, Ignition is now a thing between Haraki-san and Ken’s Factory whereas IH USA was scaled back. The result was IHUK’s American online store and the increase in retail outlets carrying IH in the USA.

                                «Stevie Heighway on the wing!
                                We had dreams, and songs to sing…»

                                • Dame Vera Lynn
                                last edited by 1 Reply Last reply Reply Quote 0
                                • DionD
                                  Dion
                                  Joined:

                                  Thanks for the clarification! I just saw the Boss wearing new stretch denim on his blog the other day and remembered the new labels.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • S
                                    sabergirl
                                    見習いボス
                                    Joined:

                                    @Dion:

                                    new stretch denim

                                    Please oh please I’ve been waiting so long

                                    Sent from my iPhone using Tapatalk

                                    last edited by 1 Reply Last reply Reply Quote 0
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