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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Iron Heart - USA

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  • G
    Giles
    IHUK Crew
    Joined: 22 Sept 2009

    McLain that would be brilliant and "close" to the office…..

    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

    last edited by 5 Jun 2018, 13:39 1 Reply Last reply Reply Quote 0
    • G
      Giles
      IHUK Crew
      Joined: 22 Sept 2009

      Thanks @Appfaff for your help with setting up a USA bank account.  I think I have it sorted.  Thanks also @mclaincausey for your offer of help too.

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 7 Jun 2018, 00:25 1 Reply Last reply Reply Quote 0
      • M
        Matty123
        Raw and Unwashed
        Joined: 4 Apr 2017

        This is all very exciting🤡👖🎰

        Maybe so. Maybe not

        last edited by 7 Jun 2018, 00:31 1 Reply Last reply Reply Quote 0
        • M
          mclaincausey
          見習いボス
          Joined: 12 Apr 2013

          Of course @Giles – if things change we will gladly hook you up to our Chase contact.

          Think it, be it.

          last edited by 7 Jun 2018, 00:31 1 Reply Last reply Reply Quote 0
          • A
            Appfaff
            Raw and Unwashed
            Joined: 11 Oct 2013

            Glad it worked out!

            Sent from my iPhone using Tapatalk

            last edited by 7 Jun 2018, 00:33 1 Reply Last reply Reply Quote 0
            • C
              Clint_D
              啓蒙家
              Joined: 5 Jun 2011

              I've got a garage available and it's zoned for commercial use  😃

              ATX IH Hoarder

              last edited by 7 Jun 2018, 00:56 1 Reply Last reply Reply Quote 0
              • J
                Jordonf9
                Raw and Unwashed
                Joined: 11 Feb 2015

                If only you located this on the East Coast…. 😞

                last edited by 12 Jun 2018, 01:12 1 Reply Last reply Reply Quote 0
                • G
                  Giles
                  IHUK Crew
                  Joined: 22 Sept 2009

                  Bank account 100% sorted and we are able to deposit, just got to make sure we can withdraw 😃 😃

                  Next on the list is sorting out credit card processing, not having social security numbers is causing Braintree (who do our UK based credit card processing) to scratch their heads

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 19 Jun 2018, 15:24 1 Reply Last reply Reply Quote 0
                  • G
                    Giles
                    IHUK Crew
                    Joined: 22 Sept 2009

                    And in any other news.

                    Ignition will now be a Kens Factory brand.  It will not be labelled Iron Heart.  It is likely to go a bit more hard-core bikery.

                    Haraki and IHUK will work on a new sub-brand called Iron Heart Racing which is likely to include some Hot Rod styled clothing plus some other interesting bits and pieces…..

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 19 Jun 2018, 15:26 1 Reply Last reply Reply Quote 0
                    • B
                      Brock
                      Raw and Unwashed
                      Joined: 8 Sept 2015

                      You can use my SSN…

                      Sent from my iPhone using Tapatalk

                      last edited by 19 Jun 2018, 15:29 1 Reply Last reply Reply Quote 0
                      • U
                        UnTucked
                        Joined: 16 Nov 2014

                        That's a HUGE restructuring

                        In search of:
                        IHV-04, med.
                        IHSH-185, large
                        IHSH-186, large (khaki, and green)

                        last edited by 19 Jun 2018, 15:38 1 Reply Last reply Reply Quote 0
                        • M
                          mclaincausey
                          見習いボス
                          Joined: 12 Apr 2013

                          @Giles:

                          Bank account 100% sorted and we are able to deposit, just got to make sure we can withdraw 😃 😃

                          Next on the list is sorting out credit card processing, not having social security numbers is causing Braintree (who do our UK based credit card processing) to scratch their heads

                          My soon to be former employer is TransUnion. They are one of 3 Nationwide credit reporting agencies. They just bought one of the same for the UK, CallCredit. Perhaps there's something they can do to help.

                          Think it, be it.

                          last edited by 19 Jun 2018, 16:20 1 Reply Last reply Reply Quote 0
                          • G
                            Giles
                            IHUK Crew
                            Joined: 22 Sept 2009

                            I've just been told to put my passport number in the Security Number field!

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 19 Jun 2018, 16:34 1 Reply Last reply Reply Quote 0
                            • G
                              Giles
                              IHUK Crew
                              Joined: 22 Sept 2009

                              We are making progress with setting up the 2 site Iron Heart online shop.

                              If we recognise a person is coming into the web-site form USA we will direct them to www.ironheartamerica.com, otherwise, they will be directed to www.ironheart.co.uk.  Customers will be able to override the auto choice.  But we really want US customers to buy from the US site (same people, same prices, same product, better checkout experience), the override is really there for if our auto-choice gets fooled because you are using a VPN or the like.

                              www.ironheartamerica.com will have tailored FAQ's and a US-based credit card processor.  Shipments will still come from the UK, but as our current shipping to the US from the UK takes no longer than 3 working days and the threshold for import duties in USD800, we see no issues there (larger shipments will be broken into sub USD800 parcels)

                              We are trying to work out what a sensible return shipping rate to us should be.  What approx prices do you have to pay to return a shipment to the sender who is based in the US?

                              We're thinking of offering return shipping for various weights:

                              <1lb
                              1-2lb
                              2-4lb
                              4-6lb

                              6lb

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 8 Jan 2018, 15:53 1 Aug 2018, 15:50 1 Reply Last reply Reply Quote 0
                              • manufc10M
                                manufc10
                                Iron Heart Deity
                                Joined: 14 Mar 2015

                                So everything that is available on the IHUK site will be available on the IHUS site?

                                When a new product goes live on the IHUK site it will simultaneously go live on the IHUS site?

                                Will this confuse matters at all when a popular product goes live and there is a bun-fight?

                                last edited by 1 Aug 2018, 17:03 1 Reply Last reply Reply Quote 0
                                • G
                                  Giles
                                  IHUK Crew
                                  Joined: 22 Sept 2009

                                  Both sites use exactly the same "shop", what that means is that it makes no difference which site you are on as regards what is in stock and what is not….

                                  Anyway, that is not the question I asked  😉 😉 😉

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Aug 2018, 17:27 1 Reply Last reply Reply Quote 0
                                  • manufc10M
                                    manufc10
                                    Iron Heart Deity
                                    Joined: 14 Mar 2015

                                    Oh yeah…you wanted an answer  😉

                                    I just shipped a pair of chinos back to a US vendor and it was about 8 dollars.  I guess it will depend on weight and how far it's being shipped but I would say it's in the 7-15 dollar range?  That's using USPS.

                                    last edited by 8 Jan 2018, 18:18 1 Aug 2018, 18:17 1 Reply Last reply Reply Quote 0
                                    • J
                                      Jett129
                                      見習いボス
                                      Joined: 17 Aug 2011

                                      The last time I paid return shipping was to RRL,and they deducted $7 from my refund for a shirt.

                                      last edited by 1 Aug 2018, 18:26 1 Reply Last reply Reply Quote 0
                                      • B
                                        Brock
                                        Raw and Unwashed
                                        Joined: 8 Sept 2015

                                        I just used USPS to Ship a pair of bike wheels approx 9 lbs including packaging and it cost the buyer about $83.

                                        Small stuff USPS Priority is usually $7-$10

                                        Sent from my iPhone using Tapatalk

                                        last edited by 1 Aug 2018, 20:26 1 Reply Last reply Reply Quote 0
                                        • Crowbar22VFFVC
                                          Crowbar22VFFV
                                          Joined: 11 Apr 2015

                                          Wow!! Just saw this thread. Very interesting to me being a Southern California Native and life long motorcycle and auto racing enthusiast, also totally obsessed with Iron Heart. What does this mean will there be a Iron Heart brick and mortar  presence here in So Cal? Self Edge is great (they turned me on to you guys) but when I see pictures of the IH Japanese retail shop they look awesome very much motorcycle oriented it makes me want to take a trip to Japan just to check out those stores. Well I’m right here in So Cal a few miles north of Long Beach let me know if you guys need a local who is part of the MC scene here in California to lend a hand! No BS. yours truly Marty”Crowbar”Nation

                                          last edited by 10 Sept 2018, 07:14 1 Reply Last reply Reply Quote 0
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