Random questions to which you seek an answer

[Indigo Alchemist]

the product comparison tool seems to be stuck for me. One item remains permanently on “Loading”, and because of that the measurements never appear for any product.
I have tried different browsers and different computers, but the same issue remains. Screenshot attached.
Does anybody know how I can remove/reset the stuck item from my comparison list, or let me know how I can clear it manually?

[catdad1]

@Indigo-Alchemist I had the same issue a couple months back. I think it happens when you had a previous product in the tool and the product was removed from the site. Removing all browsing data for iron heart sites worked for me.

https://forum.ironheart.co.uk//post/943468

[goosehd]

@catdad1 Thank you!

[motojobobo]

The IH shop website used to keep a record of all past purchases I made online over the years. Today I couldn’t find it anymore…was that purposefully done away with?

[goosehd]

@motojobobo I believe it is still there. Did you log into your account first and then check your order history?

[goosehd]

I just checked and mine still works…I wish I hadn’t though…I may have made a few purchases over the years.

[Alex]

@motojobobo have you bought from us since we moved to Shopify? Perhaps you couldn’t login with your original details and made a new account? If so, we can merge them if you drop a line to shop@ironheart.co.uk

[motojobobo]

@Alex it must be something along those lines. I logged in with my original details; didn’t need to make a new account.
I’ll ask the shop experts for help.
Thank you!

[Indigo Alchemist]

@catdad1 Thanks, now its working again

[Rustygate37]

@Indigo-Alchemist it’s been playing up for me for some time now.

[cyclops]

@Rustygate37 same. Just clear youe cache and it will likely work again thats what IH told me earlier this week...

[Rustygate37]

@cyclops nah, still doesn’t work. It’s been a good 4 or so months. Just learnt to go about without it.

[ROman]

@goosehd said in Random questions to which you seek an answer:

I just checked and mine still works…I wish I hadn’t though…I may have made a few purchases over the years.

I try not to look.....

[chrisjohnnick]

@steve4861 said in Random questions to which you seek an answer:

For those of you with a lot of Iron heart pieces, how do you remember the model numbers of each item?
I presume you write it on the item somewhere like on the tag with permanent marker.
Any helpful suggestions would be appreciated from your experience.

I add items to my post on the tell us all what you've got section, and only really reference it if/when I sell a piece. I have a handful of absolute favs that I always remember the name/number of, and probably will until the end of time.

[roydub87]

@C2C I don’t think many would consider themselves experts outside of the legendary @Giles and the rest of the crew. For the rest of us we are obscure collectors with many personalities and informative observations. That being said ask away friend and welcome

[Stringthing75]

@steve4861 I have a spreadsheet where I have pics of all the items along the top columns.
Below each pic I have the model number.
Below that I have the sizes of that item as per the IH site at time of purchase, not the actual sizes. I never measure them.
I also have where from. IH, Rivet/hide, wherever. and the date of release.

That's just all in order or purchase. Newest item to right.

On two other tabs I have 1: the same details/pics but sorted by chest size, and 2: same details/pics but sorted by shoulder size.

That way whenever a new sizing chart comes out for a potential new purchase I can rapidly see where it would sit amongst everything I have against the only two measurements I really look at.

works well for me. here's a section of an older version, something along these lines.

Screenshot 2026-06-14 at 03.21.56

[cyclops]

@Stringthing75 woah very cool. Maybe i should do this instead of remeasuring....awesome idea

[Stringthing75]

@cyclops cheers. before buying anything I copy and paste in the sizing chart below it and whittle away the sizes til I find the one that most closely matches the sizes I am happy with. Based on the numbers on the sheet and how I know it actually feels wearing them.

That way, when something goes Live, I just can go ahead and try and buy what I have already decided. No messing about.

I know the 'compare' tool can kinda do this but this way I can see everything I have at a glance in my own time and in whatever order I need. The key is just keeping it updated as you go and it's an always live database of where I'm at.

[cyclops]

@Stringthing75 nah but this is good, its a bit more personalised to you and what you actually own etc so i see merit in this. Like i think mentally we might have an idea of what works for your own body shape for this brand but having it down i think would be cool. So thanks for the idea

[moskiitto]

Curious why is it SBG and not SBW. Is there some technical limitation that it cannot be white, or just preference?