Random questions to which you seek an answer
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@Indigo-Alchemist I had the same issue a couple months back. I think it happens when you had a previous product in the tool and the product was removed from the site. Removing all browsing data for iron heart sites worked for me.
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The IH shop website used to keep a record of all past purchases I made online over the years. Today I couldn’t find it anymore…was that purposefully done away with?
The journey is the objective.
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@motojobobo I believe it is still there. Did you log into your account first and then check your order history?
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@motojobobo have you bought from us since we moved to Shopify? Perhaps you couldn’t login with your original details and made a new account? If so, we can merge them if you drop a line to shop@ironheart.co.uk
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@Alex it must be something along those lines. I logged in with my original details; didn’t need to make a new account.
I’ll ask the shop experts for help.
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@catdad1 Thanks, now its working again
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@Indigo-Alchemist it’s been playing up for me for some time now.
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@Rustygate37 same. Just clear youe cache and it will likely work again thats what IH told me earlier this week...
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@cyclops nah, still doesn’t work. It’s been a good 4 or so months. Just learnt to go about without it.
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@goosehd said in Random questions to which you seek an answer:
I just checked and mine still works…I wish I hadn’t though…I may have made a few purchases over the years.
I try not to look.....
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@steve4861 said in Random questions to which you seek an answer:
For those of you with a lot of Iron heart pieces, how do you remember the model numbers of each item?
I presume you write it on the item somewhere like on the tag with permanent marker.
Any helpful suggestions would be appreciated from your experience.I add items to my post on the tell us all what you've got section, and only really reference it if/when I sell a piece. I have a handful of absolute favs that I always remember the name/number of, and probably will until the end of time.
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@steve4861 I have a spreadsheet where I have pics of all the items along the top columns.
Below each pic I have the model number.
Below that I have the sizes of that item as per the IH site at time of purchase, not the actual sizes. I never measure them.
I also have where from. IH, Rivet/hide, wherever. and the date of release.That's just all in order or purchase. Newest item to right.
On two other tabs I have 1: the same details/pics but sorted by chest size, and 2: same details/pics but sorted by shoulder size.
That way whenever a new sizing chart comes out for a potential new purchase I can rapidly see where it would sit amongst everything I have against the only two measurements I really look at.
works well for me. here's a section of an older version, something along these lines.
Screenshot 2026-06-14 at 03.21.56 -
@Stringthing75 woah very cool. Maybe i should do this instead of remeasuring....awesome idea
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@cyclops cheers. before buying anything I copy and paste in the sizing chart below it and whittle away the sizes til I find the one that most closely matches the sizes I am happy with. Based on the numbers on the sheet and how I know it actually feels wearing them.
That way, when something goes Live, I just can go ahead and try and buy what I have already decided. No messing about.
I know the 'compare' tool can kinda do this but this way I can see everything I have at a glance in my own time and in whatever order I need. The key is just keeping it updated as you go and it's an always live database of where I'm at.
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@Stringthing75 nah but this is good, its a bit more personalised to you and what you actually own etc so i see merit in this. Like i think mentally we might have an idea of what works for your own body shape for this brand but having it down i think would be cool. So thanks for the idea
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Curious why is it SBG and not SBW. Is there some technical limitation that it cannot be white, or just preference?
