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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Nope…..

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • MattM
        Matt
        見習いボス
        Joined:

        @Giles:

        Newsletter went out yesterday, do you not receive them?

        I didn’t get one.  Saw this on IG story.

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:

          I'll take a look, @Matt and see if we can work out what's going on

          last edited by 1 Reply Last reply Reply Quote 0
          • MattM
            Matt
            見習いボス
            Joined:

            Thanks think i I want signed up.  I get the releases and the one about the party.  Figured that was it.

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              Joined:

              No, you were not on the main list for some reason. You are now, anyway!

              last edited by 1 Reply Last reply Reply Quote 0
              • MattM
                Matt
                見習いボス
                Joined:

                It’s all good.  Thanks for having a sale.  🙂

                last edited by 1 Reply Last reply Reply Quote 0
                • FadezF
                  Fadez
                  啓蒙家
                  Joined:

                  Hey everyone. I may have made a really awful mistake. I mistyped a forum members name into PayPal and sent the wrong person money. Of course it was F&F… has anyone ever had any experience where they got a request back from this, or should I kiss that money goodbye? Ugh, I’m at a real low point here.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Daniel SanD
                    Daniel San
                    見習いボス
                    Joined:

                    @Fadez
                    just cancel the payment, no problem at all !!
                    had that several times wit people buying from me cause the made a mistake with email ending using .de instead of .net

                    last edited by 1 Reply Last reply Reply Quote 0
                    • FadezF
                      Fadez
                      啓蒙家
                      Joined:

                      No dice. I guess they had auto accept on. I’m disputing it. It looks like it may be their only transaction so who knows… what a royal pain

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Daniel SanD
                        Daniel San
                        見習いボス
                        Joined:

                        @Fadez
                        even in that case you can cancel the payment. At least here in Germany, maybe its different in the US  ::)
                        you can call the customer service and I bet they will help you getting the money back.
                        In Germany you can do it online on your paypal page. go to activities and choose the transaction you have a problem with. Then you can tell them what problem it is and they take care of it.
                        for faster help I would prefer to call them.
                        hope that helps

                        last edited by 1 Reply Last reply Reply Quote 0
                        • FadezF
                          Fadez
                          啓蒙家
                          Joined:

                          I’ll find out in a few hours when they open and see. Thanks for help man

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Filthy2123ozjunkieF
                            Filthy2123ozjunkie
                            見習いボスー
                            Joined:

                            Out of curiosity, could someone that has the denim sneakers in a size 11 please remove the insole and place it next to a 12 inch ruler or dollar bill or something else so I can determine scale and take a picture, please?

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GrahamG
                              Graham
                              IHUK Crew
                              Joined:

                              @Filthy

                              These do not have removable insoles I am afraid.

                              Being UK sized, the rule of thumb is 1 size down from your US sneaker size, both sizes should be listed on the tongue for confirmation if you own any sneeks.

                              @gmac_ironheart
                              🤘

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Filthy2123ozjunkieF
                                Filthy2123ozjunkie
                                見習いボスー
                                Joined:

                                Damn that's a bummer. I have those rain boots that seem to be a 2E width. They are wider than those John Lofgren I had or a regular pair of Converse. I was hoping maybe the sneakers are the same width as my rain boots.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • louisboscoL
                                  louisbosco
                                  啓蒙家
                                  Joined:

                                  has anyone claim VAT after Brexit by driving through the eurotunnel at calais? I have some questions..

                                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                  • Harvey Specter
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • goosehdG
                                    goosehd
                                    Mod Squad
                                    Joined:

                                    Who is R.P.?

                                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • DmartD
                                      Dmart
                                      啓蒙家
                                      Joined:

                                      I’d guess it’s @Ross

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • goosehdG
                                        goosehd
                                        Mod Squad
                                        Joined:

                                        @Dmart of course…I just didn't put it together.  Thank you!

                                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • RossR
                                          Ross
                                          IHUK Crew
                                          Joined:

                                          Yep, the RP is me!

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            Joined:

                                            @Ross Thank you for confirming!  Thought maybe you guys had added more staff and we didn't know yet…

                                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                            last edited by 1 Reply Last reply Reply Quote 0
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