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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • MattM
      Matt
      見習いボス
      Joined:

      @Giles:

      Newsletter went out yesterday, do you not receive them?

      I didn’t get one.  Saw this on IG story.

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:

        I'll take a look, @Matt and see if we can work out what's going on

        last edited by 1 Reply Last reply Reply Quote 0
        • MattM
          Matt
          見習いボス
          Joined:

          Thanks think i I want signed up.  I get the releases and the one about the party.  Figured that was it.

          last edited by 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            Joined:

            No, you were not on the main list for some reason. You are now, anyway!

            last edited by 1 Reply Last reply Reply Quote 0
            • MattM
              Matt
              見習いボス
              Joined:

              It’s all good.  Thanks for having a sale.  🙂

              last edited by 1 Reply Last reply Reply Quote 0
              • FadezF
                Fadez
                啓蒙家
                Joined:

                Hey everyone. I may have made a really awful mistake. I mistyped a forum members name into PayPal and sent the wrong person money. Of course it was F&F… has anyone ever had any experience where they got a request back from this, or should I kiss that money goodbye? Ugh, I’m at a real low point here.

                last edited by 1 Reply Last reply Reply Quote 0
                • Daniel SanD
                  Daniel San
                  見習いボス
                  Joined:

                  @Fadez
                  just cancel the payment, no problem at all !!
                  had that several times wit people buying from me cause the made a mistake with email ending using .de instead of .net

                  last edited by 1 Reply Last reply Reply Quote 0
                  • FadezF
                    Fadez
                    啓蒙家
                    Joined:

                    No dice. I guess they had auto accept on. I’m disputing it. It looks like it may be their only transaction so who knows… what a royal pain

                    last edited by 1 Reply Last reply Reply Quote 0
                    • Daniel SanD
                      Daniel San
                      見習いボス
                      Joined:

                      @Fadez
                      even in that case you can cancel the payment. At least here in Germany, maybe its different in the US  ::)
                      you can call the customer service and I bet they will help you getting the money back.
                      In Germany you can do it online on your paypal page. go to activities and choose the transaction you have a problem with. Then you can tell them what problem it is and they take care of it.
                      for faster help I would prefer to call them.
                      hope that helps

                      last edited by 1 Reply Last reply Reply Quote 0
                      • FadezF
                        Fadez
                        啓蒙家
                        Joined:

                        I’ll find out in a few hours when they open and see. Thanks for help man

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Filthy2123ozjunkieF
                          Filthy2123ozjunkie
                          見習いボスー
                          Joined:

                          Out of curiosity, could someone that has the denim sneakers in a size 11 please remove the insole and place it next to a 12 inch ruler or dollar bill or something else so I can determine scale and take a picture, please?

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GrahamG
                            Graham
                            IHUK Crew
                            Joined:

                            @Filthy

                            These do not have removable insoles I am afraid.

                            Being UK sized, the rule of thumb is 1 size down from your US sneaker size, both sizes should be listed on the tongue for confirmation if you own any sneeks.

                            @gmac_ironheart
                            🤘

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Filthy2123ozjunkieF
                              Filthy2123ozjunkie
                              見習いボスー
                              Joined:

                              Damn that's a bummer. I have those rain boots that seem to be a 2E width. They are wider than those John Lofgren I had or a regular pair of Converse. I was hoping maybe the sneakers are the same width as my rain boots.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • louisboscoL
                                louisbosco
                                啓蒙家
                                Joined:

                                has anyone claim VAT after Brexit by driving through the eurotunnel at calais? I have some questions..

                                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                • Harvey Specter
                                last edited by 1 Reply Last reply Reply Quote 0
                                • goosehdG
                                  goosehd
                                  Mod Squad
                                  Joined:

                                  Who is R.P.?

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • DmartD
                                    Dmart
                                    啓蒙家
                                    Joined:

                                    I’d guess it’s @Ross

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      Joined:

                                      @Dmart of course…I just didn't put it together.  Thank you!

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • RossR
                                        Ross
                                        IHUK Crew
                                        Joined:

                                        Yep, the RP is me!

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • goosehdG
                                          goosehd
                                          Mod Squad
                                          Joined:

                                          @Ross Thank you for confirming!  Thought maybe you guys had added more staff and we didn't know yet…

                                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • B
                                            bubbapest
                                            Raw and Unwashed
                                            Joined:

                                            Wore my new 633s during the birth of my first kid.  Was thinking about putting her initials on the leather patch somehow and keep the pair forever after im done wearing.  Any thoughts on what to do to the leather?  Permanent marker seems ok but not great

                                            last edited by 1 Reply Last reply Reply Quote 0
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