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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Shipping During the Covid-19 Situation.

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  • A
    AdamC
    IHUK Crew
    Joined: 12 Jan 2018

    Thank you very much @EJS

    UPS have now confirmed they are also doing the same…

    Temporary Changes to Signature Required Packages
    In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

    last edited by 27 Mar 2020, 12:08 1 Reply Last reply Reply Quote 0
    • A
      AdamC
      IHUK Crew
      Joined: 12 Jan 2018

      last edited by 30 Mar 2020, 10:52 1 Reply Last reply Reply Quote 0
      • A
        AdamC
        IHUK Crew
        Joined: 12 Jan 2018

        last edited by 31 Mar 2020, 15:07 1 Reply Last reply Reply Quote 0
        • A
          AdamC
          IHUK Crew
          Joined: 12 Jan 2018

          last edited by 1 Apr 2020, 11:31 1 Reply Last reply Reply Quote 0
          • L
            louisbosco
            啓蒙家
            Joined: 21 Feb 2013

            i'm not sure if this counts as news or information but shipping to australia has been severely delayed. mine shows an estimate date of 2 weeks from today instead of the usual 3-4days normally.

            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

            • Harvey Specter
            last edited by 12 May 2020, 04:18 1 Reply Last reply Reply Quote 0
            • G
              Giles
              IHUK Crew
              Joined: 22 Sept 2009

              I think it'll be better than that.  Let us know….

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 12 May 2020, 06:19 1 Reply Last reply Reply Quote 0
              • L
                louisbosco
                啓蒙家
                Joined: 21 Feb 2013

                i will keep track and keep this thread updated.

                Currently as per UPS: Parcel shipped Monday 11th May; Scheduled delivery Thursday 28th May

                i feel that a lot of the fulfillment of parcels currently shipped boils down to local provider restrictions (ie. the ability to cope with influx of parcels needed to be delivered) so, it may be quick for the package to travel the globe but once it is in the specific countries, local/ 3rd party (depending on arrangement) postal services might not be able to cope with the high demand they are currently facing.

                for reference, australia post has stated they can no longer guarantee shipping times for express parcels, both domestic and international.

                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                • Harvey Specter
                last edited by 12 May 2020, 12:53 1 Reply Last reply Reply Quote 0
                • L
                  louisbosco
                  啓蒙家
                  Joined: 21 Feb 2013

                  all parcels from UK to me in the past usually takes it from the UK -> Germany -> China (sometimes) -> Singapore then onwards to Perth, Australia.

                  However, this time it is rerouted west through Louisville, KY USA. I think that this is because some parcel hubs might be closed or overwhelmed during this current time. it has never done that before so this route is something new to me.

                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                  • Harvey Specter
                  last edited by 13 May 2020, 09:11 1 Reply Last reply Reply Quote 0
                  • L
                    louisbosco
                    啓蒙家
                    Joined: 21 Feb 2013

                    Parcel is already in Australia, over east in Sydney. Saw this on UPS page, so i'll just sit back and patiently wait.

                    just in case any of you are ordering from WA or TAS

                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                    • Harvey Specter
                    last edited by 14 May 2020, 07:57 1 Reply Last reply Reply Quote 0
                    • K
                      Kasi
                      見習いボス
                      Joined: 9 Oct 2014

                      @louisbosco it suck really

                      I have a order from a another company keep pushing the the date back. Due to covid 19

                      All You can do is sit and wait.. In the end it will come

                      😉

                      The world's insane
                      While you drink champagne
                      And I'm livin' in black rain 4Q 🖕

                      last edited by 14 May 2020, 17:00 1 Reply Last reply Reply Quote 0
                      • L
                        louisbosco
                        啓蒙家
                        Joined: 21 Feb 2013

                        @Kasi yeah, no dramas. it's understandable given what's going on.. just doing my bit keeping people from oz or anywhere else updated..  🙂

                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                        • Harvey Specter
                        last edited by 15 May 2020, 18:52 1 Reply Last reply Reply Quote 0
                        • P
                          profdbrk
                          Raw and Unwashed
                          Joined: 30 Jul 2018

                          Just to mention about shipping and different services, I have a package coming via Japan's EMS, posted on April 16th.  This is usually a two or three day matter to New York.  It's still in Tokyo.  Shipping could be four months they are telling me.  If you have something coming from Japan be sure to ask for another method of shipping other than EMS at the moment.

                          Qui plume a, guerre a. 不完全さは美しさ,です狂気は天才です

                          last edited by 16 May 2020, 01:18 1 Reply Last reply Reply Quote 0
                          • L
                            louisbosco
                            啓蒙家
                            Joined: 21 Feb 2013

                            @louisbosco:

                            i will keep track and keep this thread updated.

                            Currently as per UPS: Parcel shipped Monday 11th May; Scheduled delivery Thursday 28th May

                            Parcels under UPS for Australia gets consigned to the local postal service (Startrack) depending on where you live as i just found out properly after calling when i couldn't see a delivery date on the tracking website.

                            Updated delivery was meant to be today, Friday 22nd May but due to overwhelming workload might get pushed back to Saturday or early next week

                            Looking forward to receive this.

                            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                            • Harvey Specter
                            last edited by 22 May 2020, 08:58 1 Reply Last reply Reply Quote 0
                            • T
                              Tominoko
                              Banned
                              Joined: 21 Jan 2021

                              Are your deliveries working? It's just that during the pandemic, many stores closed and closed any delivery routes. Now mostly food delivery works. Many clothing stores also of course provide delivery, but on the condition that the item is not subject to return. This is terrible. I once ordered a skirt, and it was too small for me, I couldn't return it to the store. Right now, most of my money is spent on buying N95 masks, antiseptics, and silicone gloves. I believe that at the moment these are essential things. I order N95 masks on Pandemic Pal every month.

                              last edited by 8 Feb 2021, 21:35 1 Reply Last reply Reply Quote 0
                              • S
                                sabergirl
                                見習いボス
                                Joined: 4 Oct 2013

                                Begone, spammer!
                                @neph93

                                Sent from my iPhone using Tapatalk

                                last edited by 8 Feb 2021, 22:45 1 Reply Last reply Reply Quote 0
                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined: 18 Aug 2014

                                  @sabergirl:

                                  Begone, spammer!
                                  @neph93

                                  Sent from my iPhone using Tapatalk

                                  Thanks Ann. She gone already. Just forgot to delete the post. I’ve zapped three of these in the last week, but I’ll leave this here so @Giles can see it.

                                  “Some of those that work forces
                                  Are the same that burn crosses”

                                  • Virginia Woolf
                                  last edited by 2 Sept 2021, 05:47 8 Feb 2021, 22:54 1 Reply Last reply Reply Quote 0
                                  • goosehdG
                                    goosehd
                                    Mod Squad
                                    Joined: 8 Apr 2016

                                    @neph93 I had done a report to moderator on that post.  What works best for you guys, personal tag or the report function?

                                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                    last edited by 8 Feb 2021, 23:04 1 Reply Last reply Reply Quote 0
                                    • neph93N
                                      neph93
                                      見習いボス
                                      Joined: 18 Aug 2014

                                      @goosehd:

                                      @neph93 I had done a report to moderator on that post.  What works best for you guys, personal tag or the report function?

                                      Thanks D. Tag or PM will get seen first. The reports only show up on the desktop version, not Tapatalk, and the notification system for them is very 1998 [emoji38]

                                      “Some of those that work forces
                                      Are the same that burn crosses”

                                      • Virginia Woolf
                                      last edited by 9 Feb 2021, 05:47 1 Reply Last reply Reply Quote 0
                                      • L
                                        louisbosco
                                        啓蒙家
                                        Joined: 21 Feb 2013

                                        I honestly can't believe people take the time to formulate a reply to or respond to spam stuff.  😃 😃

                                        I see it all the time on Facebook and it's honestly quite a laugh.

                                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                        • Harvey Specter
                                        last edited by 24 Feb 2021, 04:01 1 Reply Last reply Reply Quote 0
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